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Mercure Tokyu Stay Osaka Namba

4.0 star property
4-star hotel near Dotonbori

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Lounge
Suite, 2 Single Beds
Premium Twin Room, 2 Single Beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Twin Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Single Beds

Suite, 2 Twin Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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Lobby

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About the area

Osaka

Central Osaka getaway .Within a 15-minute walk of this Minami hotel, you'll find Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 miles (3 km).

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

4-star hotel near Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.

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Hotel Nikko Osaka
Shinsaibashi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,636 reviews
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CA $128 total
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 571 reviews
Rating 8 - Good. 140 out of 571 reviews
Rating 6 - Okay. 57 out of 571 reviews
Rating 4 - Poor. 13 out of 571 reviews
Rating 2 - Terrible. 5 out of 571 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Terrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Some additional lighting would be great as it was a little bit dark in the room (that's my personal voew)
Stayed 6 nights in Dec 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff, room was a good size, washing machine in our room. Good size bathroom. Location was convenient, a very short walk from Dontonburi. Plenty of shopping and food options nearby. Our only complaint was that the rooms were too dimly lit.
Stayed 11 nights in Dec 2025

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities
The convenience of having a washer/dryer in the room
Stayed 4 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Clean room. Large for Japan, with a washer winch comes in handy . Good breakfast fun decor , great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Salvador

Stayed 3 nights in Dec 2025

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very helpful , the rooms are very dark need more lighting. Dry hard to see within the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Amazing breakfast! Love the washer/dryer in the room! It was a lifesaver with 2 kids under 6. Would highly recommend this place to other families!!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not free..Cost almost $18 US. There wasnt any western options or English style options to choose from. So we ate out everyday and skipped your restaurant for breakfasts. We would still stsy here again as everything else was amazing..
Stayed 5 nights in Dec 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shuqin

Liked: Cleanliness, amenities, property conditions & facilities
I was completely surprised that this hotel was located in the most bustling area of ​​Osaka, within walking distance of everything, with extremely convenient transportation, and yet the hotel itself was so quiet. The room facilities were excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Chien-Wei

Liked: Cleanliness, property conditions & facilities
kind and helpful staff and located in a good central part of osaka. a few complaints i would have are the pillows are not very comfortable and the lighting in the room and washroom and not suitable for doing make up as it is very dark and shadowy. other than that it was a good stay and it was nice to have a laundry machine
Stayed 2 nights in Dec 2025

10/10 Excellent

Connor

Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmine, Lomita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location! Clean, friendly staffs
Stayed 5 nights in Nov 2025

8/10 Good

Kelvin

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Hicham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Giuseppina

Stayed 4 nights in Dec 2025

10/10 Excellent

Milvus

Liked: Cleanliness, staff & service, amenities
Large rooms for Japanese standards , with a lot of amenities , even washer/dryer if you want . Location is hard to beat and breakfast is super . Staff is nice and the decor is interesting
Stayed 1 night in Dec 2025

6/10 Okay

valeria

Travelled with partner
Property was nice , but for the size of the rooms and poor lighting I definitely do not feel like it was worth the price. What made up for it was the proximity to the downtown and shopping locations
Stayed 2 nights in Dec 2025

8/10 Good

Minou

Liked: Cleanliness, amenities, property conditions & facilities
Everything was convenient, and the place was clean and welcoming.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mayela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Lauren

Amazing location, amenities including laundry machine in the room, large room. Would 100% recommend to anyone visiting Shinsaibashi & Dotonbori!!
Stayed 8 nights in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room layout was a bit weird, not quirky but strange as we can’t open the amenities cabinet without moving the bed …
Stayed 5 nights in Oct 2025

10/10 Excellent

Rodney

Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was ideal for families. Very close to eateries and shopping. The room was spacious and clean. The only thing is the lights are very dim and not a lot of table space.
Stayed 4 nights in Nov 2025