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5.0 out of 5

"Hotel was clean you can schedule when your room is cleaned. The staff were nice, bed was soft, and bathroom is big. " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

3.5-star hotel near Dotonbori

Minami stay

Within a 10-minute walk of this Minami hotel, you'll find Dotonbori and Kuromon Ichiba Market. Also, Nipponbashi is within half a mile (1 km) and Tsutenkaku Tower is within 2 miles (3 km).

Restaurant

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Standard Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $243* Per night/room 3 May - 4 May

Triple Room, Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Smile Hotel Premium Osaka Higashi Shinsaibashi ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Smile Hotel Premium Osaka Higashi Shinsaibashi

Family (1)
5 out of 5
Hotel was clean you can schedule when your room is cleaned. The staff were nice, bed was soft, and bathroom is big.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Manami Murakami : Front desk

Thank you very much for taking the time to share your thoughts and comments about your stay with us. And we're glad you chose to stay with us during your Osaka trip. We do hope you choose to stay with us again when you return to Osaka.

5 out of 5
Hotel in very good location, near train stations, nice clean rooms, and nice staff who are very helpful! Would stay again! Recommended hotel!!!

Posted by on 13 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Manami Murakami Front desk

Thank you for such a 5* review, we're all very pleased to read that you enjoyed your time with us. We're glad you chose to stay with us during your Osaka trip. We look forward to welcoming you back on your next visit!

About the Smile Hotel Premium Osaka Higashi Shinsaibashi

Location 2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka 542-0082

Property Features

There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 216 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Osaka-Namba Station (1.3 km / 0.8 mi)
  • Metro station: Nagahoribashi Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
  • Smile PREMIUM OSAKA HIGASHISH
  • Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
  • Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
  • Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
  • Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.