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4.1 out of 5

"We enjoyed our room! 238 best room & view no doubt! We are handicapped and Assessability was great in our wheelchairs. These two folks really enjoyed ... " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Enjoy 2 spa tubs at this 3-star Desert Hot Springs hotel

In Desert Hot Springs

At this Desert Hot Springs hotel, you'll be within half a mile (1 km) of Desert Hot Springs Town Center and 3 miles (5 km) of Cabot's Pueblo Museum. Desert Dunes Golf Club and Sand to Snow National Monument are also within 3 miles (5 km).

Full-service spa, outdoor pool

A full-service spa, hot springs, and 2 spa tubs are all featured at this smoke-free hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and hair dryers. Other amenities include flat-screen TVs, refrigerators, and coffee/tea makers.

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$93* Per night/room 7 Apr. - 8 Apr.

Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Selected at Check-In)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Kitchenette, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed, Private Pool (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aqua Soleil Hotel & Mineral Water Spa ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aqua Soleil Hotel & Mineral Water Spa

Everyone (22) Couples (10) Business (1) Family (1)
5 out of 5

Posted by on 26 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Office Manager

Thank you for your review. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope that you come back and visit again soon.

4 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Office Manager

Hello, Thank you for your rating review. We are happy you enjoyed your stay. Please come back and visit soon.

5 out of 5
We enjoyed our room! 238 best room & view no doubt! We are handicapped and Assessability was great in our wheelchairs. These two folks really enjoyed the stay & will be back! Staff was exceptional really went out of their way for everything for us thanks again! J&A Orange County

Posted by , from Orange County on 12 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Office Manager

Hello Joe, Thank you for such a nice review. We are very happy to hear that you enjoyed your stay. We hope that you come back and see us again soon!

5 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Hotel Management

Thank you so much for your 5-star rating of our hotel. We are delighted to see that you enjoyed your stay. Please know that we are greatly appreciate your business and hope to see you again soon!

4 out of 5
We did not like the step down from hotel room... we tripped up on it several times. Also the evening movie is a great idea but it plays too late and is load. Maybe consider ending it around 8/8:30pm.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Hotel Management

Thank you again for taking the time to provide your valuable feedback, this information only helps us to improve our service. We look forward to the opportunity of hosting you again!

4 out of 5

Posted by on 28 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by Hotel Management

Hello and thank you for your 4-star rating of our hotel. Please know that we are extremely grateful for your business and hope to have the pleasure of serving you again soon.

1 out of 5
When my wife and I arrived at the hotel we were greeted and given our room keys. We went to our room and as soon as we entered we noticed the room smelled disgusting. We immediately called the front desk and they asked us to return to the front desk and they would give us a new room. We went to our new room and dropped off our bags and left for the day. We returned to our room around 1030 pm and showered. When exiting the shower there was a cockroach next to the bathroom door. I killed ut threw it in the trash and called the front desk to inform them. They appolgized and offered us a late check out and my wife hung the phone up and told them she would ask me what i wanted and would call them back. After hanging up thr phone a second cockroach came out from the door frame in the bathroom. I killed it and called the front desk and told them that we needed another room and we were not sleeping in that room. After waiting about 20 minutes they said they would upgrade us to another room. We were given new keys and our "upgraded" room was the same room but had pictures of marilyn monroe. The front desk called and offered us a late check out which we refused. All night we could hear the people in the room above us running around. Worst hotel stay we have ever encountered.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Hotel Management

Thank you for taking time out of your day to alert me of the issues in which you encountered during your stay at our hotel, The Aqua Soleil Hotel. We are never happy to hear that a guest has had a negative experience. Please accept my sincerest apologies for these offenses. I will speak with each department manager in hopes that this does not occur again. We do truly appreciate your business, and hope you will give us a second chance in the future.

5 out of 5
Nice staff. Great pool and jacuzzies, game room, and family friendly.

Posted by on 28 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by Hotel Management

Thank you for your 5-star rating of our hotel. Thank you for all the kind comments. We very much appreciate your business and hope that you come back again!

4 out of 5
Nice place to stay. Wish the internet and tv cable are faster.

Posted by on 21 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Hotel Management

Thank you for your review. We are sorry about the limited TV stations. This is something that management is actively trying to resolve. We do hope to have this completed the next time you come stay with us.

3 out of 5
I liked the location. Away from the hoopla. But I didn’t like the fact that the pool, which is in the center of the hotel, was open so late. You can hear people there all night.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Hotel Management

Thank you again for taking the time to provide your valuable feedback, this information only helps us to improve our service. We look forward to the opportunity of hosting you again!

About the Aqua Soleil Hotel & Mineral Water Spa

Location 14500 Palm Drive, Desert Hot Springs, CA 92240

Property Features

Aqua Soleil Hotel & Mineral Water Spa offers its guests a full-service spa, hot springs, and 2 spa tubs. WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square meters) and includes a meeting room. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Aqua Soleil Hotel & Mineral Water Spa. Free self parking is available. You'll have access to the health club at a partner property. This 3-star Desert Hot Springs hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Front desk (24 hours)
  • Staff is multilingual
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (17.4 km / 10.8 mi)
  • Train station: Palm Springs Station (10 km / 6.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Aqua Soleil Hotel & Mineral Water Spa offers 95 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Soleil Hotel & Mineral Water Spa
  • Aqua Soleil Hotel & Mineral Water Spa Desert Hot Springs
  • Aqua Soleil Mineral Water Spa
  • Aqua Soleil Mineral Water Spa Desert Hot Springs
  • Soleil Water
  • Aqua Soleil Hotel & Mineral Water Desert Hot Springs
  • Aqua Soleil Hotel & Mineral Water Spa Desert Hot Springs, CA
  • Aqua Soleil Hotel And Mineral Water Spa
  • Aqua Soleil Hotel Mineral Water Spa Desert Hot Springs
  • Aqua Soleil Hotel Mineral Water Spa
  • Aqua Soleil Hotel & Mineral Water Desert Hot Springs
  • Aqua Soleil Hotel & Mineral Water Spa Desert Hot Springs
  • Aqua Soleil & Mineral Water
  • Aqua Soleil Hotel & Mineral Water Spa Hotel
  • Aqua Soleil Hotel & Mineral Water Spa Desert Hot Springs
  • Aqua Soleil Hotel & Mineral Water Spa Hotel Desert Hot Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.ca/Palm-Springs-Hotels-Aqua-Soleil-Hotel-&-Mineral-Water-Spa.h1870567-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.