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Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

4.5-star property
Playa Manzanillo Bahia Culebra, Papagayo, 1-855-887-0424
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"We booked a star class suite , and we were assigned Deshaun, he made the experience go from 100 to 1000 , I asked and he replied immediately with th ... " More

By a verified traveller on Sat 06 Nov 2021

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Hotel Description

Upscale beachfront property with 7 restaurants

On the beach

Within a 5-minute walk of the property, you'll find Playa Nacascolo and Playa Huevos. Playa Culebra and Marina Papagayo are also within 2 miles (3 km).

All-inclusive

A full-service spa, 7 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free WiFi, flat-screen TVs

The 292 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like minibars (stocked with some free items) and bathrobes. Balconies or patios, 24-hour room service, and premium bedding are also available.

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $550* Per night/room 9 Feb. - 10 Feb.

STAR Class Director's Suite Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 8 Max

STAR Class Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

STAR Class Producer's Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

STAR Class Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Everyone (7) Couples (3) Family (3)
4 out of 5

Posted by , from MINNEAPOLIS on 27 Jan. 2022

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Comment from Hotel Management

27 Jan. 2022 by Planet Hollywood Costa Rica

Gracias Ericka por puntuarnos en esta importante plataforma. Nos encantará recibirle nuevamente para unas vacaciones como las estrellas.

1 out of 5
Could no make the trip due to covid and you charged my account $332.00 for a no show. Will neve use Travelocity again.

Posted by on 10 Dec. 2021

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Comment from Hotel Management

11 Dec. 2021 by Planet Hollywood Costa Rica

Dear Ronald, we are really sorry about your experience. We hope we can have you Like a Star very soon.

5 out of 5
We booked a star class suite , and we were assigned Deshaun, he made the experience go from 100 to 1000 , I asked and he replied immediately with thorough answers. Even some of the star class benefits we weren’t aware of , he informed. I truly felt I was dealing with a friend not an associate, I give this 100/10 without Deshaun or star class service I don’t think the experience would be the same. Also I want to mention Ivan from the private pool Cabanas he hosted us and met all our needs amazing job Ivan at the pool cabana service !

Posted by on 6 Nov. 2021

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Comment from Hotel Management

11 Nov. 2021 by Planet Hollywood Costa Rica

It is a pleasure to express our gratitude for your kind preference of visiting our resort, thank you for letting us know about the wonderfulness of your stay. Our main goal is to make our guests will receive the full Vacation Like A Star experience! It is a great compliment knowing that you enjoyed many of our activities and the amazing service of our Stars!

5 out of 5
We were treated like superstars during our entire stay. Our conceirge Beni was awesome.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Planet Hollywood Costa Rica

Thank you for sharing on Expedia such a kind feedback about your stay, and for taking the time to recognize the hard work of our Team. We are sure that Beni will be happy to know he enhanced your experience.

5 out of 5

Posted by on 22 Aug. 2021

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5 out of 5
OMG this property has everything that you would need to enjoy the beauty of Costa Rica. The beach front is gorgeous and the monkeys were a plus. The staff kept the drinks flowing and the food coming. We were extremely impressed on how the staff went over beyond to make our stay a 5 star experience. Benilida "Beni" ensured we our Covid 19 tests appointment were scheduled in a timely manner. Carlos at the Gusto was our personal sommelier and went over and beyond to make sure our last dinner was memorable. I will definitely be returning

Posted by on 4 Jul. 2021

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Comment from Hotel Management

4 Jul. 2021 by Planet Hollywood Beach Resort Costa Rica

It is a pleasure to express our gratitude for your kind preference of visiting our resort, thank you for letting us know about the wonderfulness of your stay. Our main goal is to make our guests will receive the full Vacation Like A Star experience!

5 out of 5
The room was nice

Posted by on 8 May 2021

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Comment from Hotel Management

9 May 2021 by Planet Hollywood Beach Resort Costa Rica

We heartily appreciate your taking the time to write this wonderful review with such a detailed. Our main objective is to guarantee your stay feels like a real celebrity experience and we will always do everything possible to assure you a VIP treatment.

4 out of 5
This resort was nice.The beach could have been kept up better , and the pool area could have been cleaned more but overall the property is good.

Posted by , from PA on 22 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Online Communications Manager

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again at Planet Hollywood Beach Resort Costa Rica. Pura vida!

5 out of 5

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Planet Hollywood Beach Resort Costa Rica

Thank you very much for taking the time to review our property.

3 out of 5
This is a beautiful property with very friendly employees. The room was very nice and comfortable. The pool closes at 7:00 PM each day, all restaurants are closed by 10:00 PM. Only the burger joint is open at 11:00 AM for lunch otherwise you wait until 12:30 PM for some others to open. If you are doing excursions you will miss lunch most days. Not a lot of activities at the resort and it is very remote so it is very expensive to leave the property for personal excursions. The beach area is not pretty at all. The sand is very dark and dirty. I wouldn't stay here again.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Planet Hollywood Beach Resort Costa Rica

We would like to thank you for choosing us and sharing your experience, even though we have not been able to meet your expectations. Your comments are very important to us and it is through them that we have the opportunity to improve

About the Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Location Playa Manzanillo Bahia Culebra, Papagayo,

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included

Property Features

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. A children's pool, a sauna, and a terrace are also featured at the luxury Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Papagayo property.

  • 292 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers 292 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

So Cal Gourmet Food - This restaurant specializes in international cuisine.

East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine. Open daily.

Sunset Strip Steakhouse - This steakhouse specializes in local cuisine. Open daily.

Blue Star Tex-Mex Cantina - This restaurant specializes in Tex-Mex cuisine. Open daily.

Gusto Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
  • Planet Hollywood Beach Resort Costa Rica All Inclusive
  • Planet Hollywood Beach Costa Rica All Inclusive Papagayo
  • Planet Hollywood Beach Resort Costa Rica All Inclusive
  • Planet Hollywood Beach Costa Rica All Inclusive

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.