Horrible stay
The staff was rude, and incompetent in dealing with concerns or issues.
Rooms
-Dirty, hot, no AC, dingy, noisy, and broken
Bathroom
- Broken hooks on all walls
- Clogged shower (after they fixed it, they left all the residue from the clogged drain in our trash, making it smell)
- Shower head was cut, so water went everywhere (staff not willing to fix it)
Hotel overall
- Manager is never there
- The staff doesn't know when the manager arrives, nor are willing to call to solve clients' issues.
- The staff doesn't note the issues that are mentioned to them.
- The staff told us the manager will call us, it has been 5 days and nothing.
- NOT APOLOGETIC NOR COURTEOUS