4.2 out of 5

"Because we booked through a third party we were not Compt breakfast . It was not worth the $33 we paid for the buffet . " More

By a verified traveller on Sat 28 Apr 2018

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Hotel Description

4-star hotel near St. Joseph's University

Philadelphia retreat

Your stay at this West Philadelphia hotel places you within 2 miles (3 km) of St. Joseph's University and Fairmount Park. Please Touch Museum and Boathouse Row are also within 3 miles (5 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Soaking tubs, iPod docks

Boasting deep soaking bathtubs, the 207 guestrooms also offer WiFi and iPod docks. Other amenities include sitting areas, wired Internet, and LCD TVs.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$188 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Philadelphia City Avenue ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Philadelphia City Avenue

Everyone (4) Family (3)
5 out of 5
Room was clean and comfortable. Very nice. Staff helpful and kind

Posted by on 12 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

26 May 2019 by Management

Thank you for your review. We look forward to your future stay with us!

4 out of 5
Room was never cleaned. Bed was not made no towels replaced.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Management

Thank you for your review. We will share your comments with our staff. We look forward to your future stay with us.

5 out of 5
This was our second stay at this location. Everything was great. We would stay here again!

Posted by on 14 Mar. 2019

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Comment from Hotel Management

15 Mar. 2019 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5
Great experinece. Breakfast was great. Hotel was clean and quiet. Valet parking was easy. We will be back.

Posted by on 8 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Management

Thank you for your review. We look forward to your future stay with us.

5 out of 5
Great stay. Staff were very friendly and accomodating.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Nice hotel

Because we booked through a third party we were not Compt breakfast . It was not worth the $33 we paid for the buffet .

Posted by on 28 Apr. 2018

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4 out of 5

There due to death

Pros: Nice breakfast
Cons: Cleaning rooms daily including vacuuming.
Location: Shopping right around the corner.
Location good. Access to food and transportation good. I was comfortable. Would stay there again.

Posted by , from orig from Phillie returned on business on 15 Apr. 2018

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3 out of 5

The Hilton is a four-star hotel but very disappoin

Pros: The Hilton is a very beautiful hotel with great amenities
Cons: The Hilton is a very beautiful hotel with great amenities
The Hilton is a four-star hotel but very disappointing experience. On August 21 myself my daughter and sister stayed at the Hilton Hotel on city Avenue in Philadelphia. Our experience with less than comfortable. We hope to stay in two double beds but was disappointed only one king size bed. We requested a pull out bed and was declined. We requested a blanket and cupsto be used and had to wait several hours before they were delivered. They were very few electrical outlets to charge our devices. My expectation for is a Hilton or I assume would be more comfortable and enjoyable.

Posted by on 24 Aug. 2015

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2 out of 5

Average hotel, paying for the name, no free extras.

Pros: Quiet
Cons: No free Internet, Poor breakfast, no free breakfast
My wife and I were traveling to Philadelphia for a wedding and the downtown hotels were booked, so we stayed at this Hilton, which was much cheaper than the downtown hotels, but we figured it would still be very nice since it was a Hilton. The day before, we called and asked about possibly checking in early since check-in is at 5:00 PM, which does not work for a wedding that day. The front desk, understandably, said that they would note our account and see what they could. Upon arrival, we were able to check-in early, although calling ahead had nothing to do with it. They hadn't done anything special like prepare one of the room types that we had booked first. We had to take a lower quality room and weren't offered any reimbursement, but we were checking in early, so that is partially my fault. Our room was decent size, there was plenty of floor space for my wife to do Yoga, everything was clean, and well maintained for the most part. Otherwise, there was no free internet in the room. It had to be purchased. Also, there were no complimentary waters or anything other than the complimentary standard coffee in the room. The television was pretty much pay-per-view for movies, but basic cable was free. After the wedding, we were still a little hungry, but most of the places nearby were closed other than some small pizza places. The next morning, I was looking forward to a grabbing something light thinking that there was a continental breakfast of some sort, but it was around $25 if I wanted a full breakfast with eggs, waffles, etc. or around $15 if I just wanted to get cold foods (cereal, muffins, juice). Other than the free coffee in the room, there was nothing to be had without paying at least $15, so we opted to eat elsewhere. Also, the hotel employees, other than the lady seating in the restaurant in the morning, essentially ignored us the whole time. At the end of the day, I'm sure they have their business reasons for operating this way, but I expected more personally. My recommendation would be to look elsewhere for a hotel in the area that offers more for your money.

Posted by , from Pittsburgh, PA, USA on 31 Aug. 2012

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About the Hilton Philadelphia City Avenue

Location 4200 City Avenue, Philadelphia, PA 19131

Property Features

Hilton Philadelphia City Avenue offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Philadelphia City Avenue. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 207 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Built in 2000
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (19.2 km / 11.9 mi)
  • Train station: Philadelphia Bala Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Philadelphia City Avenue offers 207 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 11 AM.

Hilton Philadelphia City Avenue has 2 restaurants on site.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The full day room rate will apply if guests aren't checked out prior to 3 PM.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 12.00 per day
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.