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Holiday Inn Express Surprise by IHG

Property class: 2.5
Hotel perfectly located for exploring Stadium Village

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

A modern lobby with a reception desk, seating area, and a television screen.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A hotel entrance with automatic caution doors, a reception area, and a seating area with tables and chairs.
A modern breakfast area with labeled sections for fruit, cereal, hot food, and bakery.
A coffee station with two coffee makers, a coffee dispenser, and various coffee cups and containers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Place, Surprise Stadium
    ‪8 min walk‬
  • Place, Surprise Tennis Center
    ‪12 min walk‬
  • Place, Sun Village Golf Course
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Accessible (Mobility)

A hotel room with two beds, a wooden headboard, a bedside table with lamps, and a framed picture on the wall.

Standard Room, Accessible (Mobility)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with blinds.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(88 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a window with blinds.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with blinds.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Standard

In-room safe, desk, blackout drapes, iron/ironing board

2 Queen Standard

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

View all photos for DOUBLE TWO QUEEN BEDS NON SMOKING

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

DOUBLE TWO QUEEN BEDS NON SMOKING

  • 19 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

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About the area

Surprise

Stadium Village stay.Within a 10-minute walk of this Stadium Village hotel, you'll find Surprise Community Park and Surprise Stadium. Surprise Tennis Center and The Vista Center for the Arts are also within 2 miles (3 km).

What's nearby

  • Surprise Community Park - 5 min walk - 0.5 km
  • Surprise Stadium - 8 min walk - 0.8 km
  • Surprise Tennis Center - 12 min walk - 1.0 km
  • Sun Village Golf Course - 19 min walk - 1.6 km
  • Irish Wolfhound Restaurant & Pub - 4 min drive - 2.3 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Better Buzz Coffee - ‬18 min walk

About this property

Holiday Inn Express Surprise by IHG

Hotel perfectly located for exploring Stadium Village
Holiday Inn Express Surprise by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Holiday Inn Express Surprise by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Best Western Plus Surprise-Phoenix NW
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $103
CA $118 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surprise

Holiday Inn Express Surprise

Holiday Inn Express Surprise Hotel Surprise

Holiday Inn Express Surprise Hotel

Holiday Inn Surprise

Holiday Inn Surprise

Surprise Holiday Inn

Surprise Holiday Inn

Frequently asked questions

How close is Holiday Inn Express Surprise by IHG to the airport?

Holiday Inn Express Surprise by IHG is 23.5 mi (35-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on Sept 22, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Surprise by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Surprise by IHG.

Does Holiday Inn Express Surprise by IHG offer free breakfast?

Holiday Inn Express Surprise by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express Surprise by IHG?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What time is check-in at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express Surprise by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Surprise by IHG have a pool?

Holiday Inn Express Surprise by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10 PM.

Does Holiday Inn Express Surprise by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Surprise by IHG to downtown Surprise?

Holiday Inn Express Surprise by IHG is 0.6 mi away from Surprise.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 818 out of 1003 reviews
Rating 8 - Good. 117 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room, great breakfast. Less busy location/ streets but still close to Surprise amenities
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Great Place to Stay and CLEAN!!!!! The Staff was wonderful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable, good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful cleanliness superb definitely would recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, very clean room, cold ac, breakfast was yummy. Staff very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, the staff was very polite and helpful. The hotel was clean and comfortable. The breakfast was great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only here for one night but everything was well taken care of.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda

It was the perfect place for us to stay while visiting relatives. The beds were super comfortable, the rooms large and clean with the plus of a good breakfast! I would definitely stay there again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great breakfast! Staff was very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff. I would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything needed. Super easy access.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always! Very clean and the check in process was fantastic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great accommodations
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

victoria

Great hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, beds were super comfortable and the continental breakfast was good.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place no issues ay all
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Nice, easy stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jay E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at this location .
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Susan

Good stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled,very clean and excellent coffee machine.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sherwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast till 10am was super helpful and plenty of parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy check in
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were great. Very friendly, respectful, and helpful especially the daytime manager Nahla that helped with extending my trip. I would definitely recommend staying at this property. Five stars !!!!!!
Stayed 1 night in Jun 2026