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4.3 out of 5

"We didn’t get our room until nearly 6. The pool “view” room which was extra looked out to the back of tents and was 10 feet from the busiest sidewal ... " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

Family-friendly 4-star resort near Kierland Commons

Heart of Scottsdale

Within a 15-minute walk of this Paradise Valley Village resort, you'll find Kierland Commons and Scottsdale Quarter. Tournament Players Club (TPC) of Scottsdale and Cactus Park are also within 3 miles (5 km).

Golf course, health club

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 732 guestrooms also offer balconies and flat-screen TVs with digital channels. Other amenities include 24-hour room service, WiFi, and minibars.

Room, 2 Double Beds, Non Smoking, Resort View (Resort View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Mountain View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Kierland Resort and Spa ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Kierland Resort and Spa

Couples (2) Family (1)
3 out of 5
We didn’t get our room until nearly 6. The pool “view” room which was extra looked out to the back of tents and was 10 feet from the busiest sidewalk in the resort. So the pool view was far from what was presented and charged.

Posted by on 2 Sep. 2019

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2 out of 5
Good clean place. But not run well. Had an okay first time. It will be the last time unfortunately

Posted by on 20 Aug. 2019

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Comment from Hotel Management

6 Sep. 2019 by Front Desk Manager

Dear Guest, thank you for choosing us. Our focus is on giving each patron an enriching experience with meaningful and intuitive service; therefore, we sincerely apologize for the dissatisfactory experience. We appreciate the feedback, and we hope you will give us another chance to demonstrate the exceptional hospitality we strive to provide every guest. Adam Pauli, Front Desk Manager, The Westin Kierland Resort & Spa

5 out of 5
They need a restroom and pool side bar at the adult pool

Posted by , from Upland, Ca on 17 Aug. 2019

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5 out of 5

Loved the hotel

Pros: Close restaurants, great pool area and pools!
Cons: No free Internet
Hotel was beautiful. Staff was pleasant and helpful. Great location; near shopping and restaurants. Pools were great.

Posted by , from Chicago, IL, USA on 3 Jan. 2013

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3 out of 5

Not a true resort experience

Cons: non paying guests allowed in
After much research we opted to travel to Scottsdale for a 5 day get away and choose to stay at the Westin Kierland. Regrettably so. Upon arrival there were masses of kids running throughout the lobby, screaming and climbing in the water feature. I am not sure if I should have been more appalled that their parents were allowing them to do this or that the resort was over looking that it was happening. We spent our time at what was said to be the adult pool which apparently does allow children to play in. The big disappointment was later in the week when a national convention was being held at the resort, one of the guests invited all of their friends who were not staying at the Westin to come to the pool. For the last two days of our vacation the pool was more like spring break in Daytona. Many of the guest who were laying on the lounge chairs sunbathing got hit with frisbees and nurf balls. The room was comfortable and very clean, although the air conditioning unit blades could not be adjusted so the cool air would blow directly on us. For the expense of our stay we defiantly were expecting a higher standard of service.

Posted by , from Minneapolis, MN, USA on 7 May 2012

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5 out of 5

This is a tremendous hotel.

Pros: Close restaurants, Quiet
This is our second time staying at the Westin Kierland in the past 3 months. We love this place and will definitely be back again.

Posted by , from Lincoln, NE on 8 Feb. 2011

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5 out of 5

Great place to stay with a family

Pros: Close restaurants, Quiet, great beds!
Cons: No free Internet
My family and I had a great time at the Westin Kierland Resort. The water park was great and the location was awesome - right in the midst of all the great shopping the Kierland area has to offer...we could just cross the street and walk to great shopping and food, plus it was an easy drive to downtown Scottsdale. The room was incredibly comfortable and quiet. Would definitely stay there again.

Posted by , from San Jose, CA on 7 Feb. 2011

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5 out of 5

Excellent value for the money - would never have to leave hotel!

Will definitely return. We loved everything about the hotel! The location was perfect, rooms were quiet and clean, staff was helpful. The best part of the hotel was the pools and lazy river. The area is large enough that even on a holiday weekend in the heat of summer it never felt crowded. The variety of restaurants on site made it easy to choose something for everyone. Truly, you would never have to leave the hotel!

Posted by , from Denver, CO on 7 Feb. 2011

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5 out of 5

Westin review

We loved the Westin Kierland. It was definitely a top notch place. The hotel was tremendous. The rooms were very nice. The workout faciilty was awsome as well. The golf course was a solid track. The staff were all extremely warm and personable. It was truly a family friendly place. We will be back.

Posted by on 1 Nov. 2010

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5 out of 5

Perfect Weekend

Preface; The weather was ideal and we had an upgraded room on the fifth floor that faced north over the lake and golf course. My wife and I are locals and were looking for a spot to celebrate my birthday. There are alot of places to choose from in the Phoenix/Scottsdale area and we have tried many of them for a quick get away. Overall, this was as good an experience as I have ever had at a hotel-resort. The grounds are beautiful and relaxing whether you want to take a walk around or just plop down and have a drink. The multi level lobbey area was like being on a cruise ship with a meriad of activities to celebrate the new 007 movie release. The room was spotless, the bed comfortable and the double headed shower novel. Do yourself a favor and eat at the upscale Deseo restaurant. Chef knows what he's doing when it comes to flavors. His dishes are flavorful and unique without overpowering the taste of the entree itself. He prepared us small portions so we were able to try several of the menu items and they were all special...""have you tried the shrimp"",OMG try the sea bass; ""I can cut the beef with my fork""; ""have you tried this thing yet"". If I had to order a single entree I don't know which I'd select. The weekend was not inexpensive but it was exctly what we were looking for and more.

Posted by on 16 Nov. 2008

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About the The Westin Kierland Resort and Spa

Location 6902 E Greenway Pkwy, Scottsdale, AZ 85254

Property Features

As a guest of The Westin Kierland Resort and Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 198,000 square feet (18 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the family-friendly The Westin Kierland Resort and Spa. Parking is available for a fee. This 4-star Scottsdale resort is smoke free.

  • 1 building
  • 732 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 198,000 sq ft of conference space
  • 18 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (27.7 km / 17.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Kierland Resort and Spa offers 732 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Scottsdale resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

The Westin Kierland Resort and Spa has 3 restaurants on site.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Masks are compulsory at the property
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Health club access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 16 per day
  • Valet parking fee: USD 31.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kierland
  • Kierland Resort
  • Kierland Westin
  • Kierland Westin Resort
  • Westin Kierland
  • Westin Kierland Resort
  • Westin Kierland Resort Scottsdale
  • Westin Kierland Scottsdale
  • Westin Resort
  • Westin Resort Kierland
  • Scottsdale Westin
  • Westin Kierland Hotel Scottsdale
  • Westin Scottsdale
  • The Westin Kierland Resort Spa
  • The Westin Kierland Scottsdale
  • The Westin Kierland Resort and Spa Resort
  • The Westin Kierland Resort and Spa Scottsdale
  • The Westin Kierland Resort and Spa Resort Scottsdale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.