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Mantra Heritage

4.0 star property
4-star hotel near Macrossan Street

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Photo gallery for Mantra Heritage

Outdoor pool
Property grounds
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Hotel Room
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
16 Warner Street, Port Douglas, QLD, 4877
  • Popular LocationMacrossan Street3 min walk
  • Popular LocationSugar Wharf4 min walk
  • Popular LocationFour Mile Beach10 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)65 min drive

Room options

One Bedroom Suite

  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Two Bedroom Suite

  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

Hotel Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Swim Out

  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

2 Bedroom Dual Key Swim Out

  • 121 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

Two Bedroom Dual Key

  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

Similar properties

About the area

Port Douglas

City center retreat .At this hotel, you'll be steps from Macrossan Street and Port Village Shopping Centre. Anzac Park and St Mary's by the Sea Chapel are also within half a mile (1 km).

What's nearby

  • Macrossan Street - 3 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Sugar Wharf - 4 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Four Mile Beach - 10 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • N17 Burger Co - 4 min walk
  • Tin Shed - 4 min walk
  • Hemingway's Brewery - 5 min walk
  • Wicked Ice Creams - 5 min walk
  • Iron Bar - 4 min walk

About this property

Mantra Heritage

4-star hotel near Macrossan Street
Mantra Heritage offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Mantra Heritage. Free self parking is available.

This 4-star Port Douglas hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Mantra Heritage offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Mantra Heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 309 reviews" "
Rating 8 - Good. 120 out of 309 reviews" "
Rating 6 - Okay. 48 out of 309 reviews" "
Rating 4 - Poor. 25 out of 309 reviews" "
Rating 2 - Terrible. 4 out of 309 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jan 2024

8/10 Good

Kylie

Stayed 1 night in Jan 2024

2/10 Terrible

Kylie

Stayed 1 night in Jan 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful pool
Stayed 3 nights in Nov 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Stayed 3 nights in Oct 2023

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice and close to everything
Stayed 4 nights in Sep 2023

10/10 Excellent

david

Stayed 1 night in Sep 2023

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Stayed 4 nights in Sep 2023