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4.2 out of 5

"Very pleasant stay. Staff is terrific. " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

3-star hotel near Thompson's Point

Stroudwater stay

Your stay at this Stroudwater hotel places you within 2 miles (3 km) of Tate House Museum and Casco Bay. Maine Mall and Sable Oaks Golf Course are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $165* Per night/room 30 Mar. - 31 Mar.

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 DOUBLE BEDS

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Portland Airport ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Portland Airport

Everyone (19) Couples (6) Family (4)
5 out of 5
Very pleasant stay. Staff is terrific.

Posted by , from San Francisco on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by General Manager

Dear Glen,Thank you for taking the time to share your feedback following the pleasant stay with us at Hilton Garden Inn Portland Airport. We appreciate you mentioning our hospitable staff who are passionate and sincere in wanting our guests to have the comfortable and memorable visit they deserve. We look forward to welcoming you back for another stay.Sincerely,Scott McKenney,General Manager

1 out of 5
This property did NOT live up to the Hilton reputation; Bathroom had mold; heating thermostat was missing; TV was inoperable - could not even get one station; furnishings were old and in bad shape; bed was clean but the chair in the room was soiled; the drape had food stains on it; the carpet was well-worn; I was very unhappy and will not stay in this hotel again.

Posted by on 29 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by General Manager

Dear Nancy,Thank you for evaluating your recent stay with us. We agree our hotel needs some updating and I am happy to share that we are in the process of finalizing our future renovation plans. Also, we apologize for the oversights in the cleaning of your room. Rest assured your feedback is taken seriously and we will look into this matter with utmost urgency. We hope you will allow us another opportunity to welcome you back for the exceptional stay you deserve. Wishing you a Happy New Year!Sincerely,Scott McKenneyGeneral Manager

5 out of 5
Extremely convenient to airport, 5 minute walk to terminal. Also shuttle starting at 4 am.

Posted by , from SAVANNAH on 21 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by General Manager

Dear Robert,It is wonderful to know you had an enjoyable stay at Hilton Garden Inn Portland Airport. We are glad that you found our location and shuttle very convenient. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Catherine Stevens,General Manager

5 out of 5
Very clean and quiet in spite of being only a mile or so from the airport. It was a great place to spend the night so that we could get to the airport at 4:30 a.m. Their shuttle service was great!

Posted by on 6 Dec. 2023

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Comment from Hotel Management

7 Dec. 2023 by General Manager

Dear Katherine,Thank you for your recent stay at the Hilton Garden Inn Portland Airport. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our clean property, location, and also with our shuttle service. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely,Catherine StevensGeneral Manager

5 out of 5
Parking tough due in part to business. But also cherry picker in front

Posted by , from Augusta on 24 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by General Manager

Dear Laura,Thank you for the generous rating of Hilton Garden Inn Portland Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Catherine Sevens,General Manager"

4 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by General Manager

Dear Beth,We appreciate you taking the time to leave your four-star rating regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Catherine Stevens,General Manager

5 out of 5

Posted by , from San Francisco on 1 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by General Manager

Dear Glen,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Hilton Garden Inn Portland Airport again soon.Sincerely,Catherine Stevens,General Manager

5 out of 5

Posted by on 10 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by General Manager

Dear Bonnie,Thank you for the perfect rating! We are delighted you had a great time at Hilton Garden Inn Portland Airport and we look forward to making your next stay a great one once again.SincerelyCatherine Stevens,General Manager

5 out of 5
Just fine for a near the airport Hotel.

Posted by , from San Francisco on 24 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Hilton Garden Inn

Hi Glen! Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us and hope to see you again the next time you're in the Portland area!

1 out of 5

Posted by on 13 Apr. 2023

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Comment from Hotel Management

4 May 2023 by Claire

Hi Amy. We're sorry to hear your stay with us did not meet your expectations. We hope you'll give us a chance to make it right the next time you're in the Portland area.

About the Hilton Garden Inn Portland Airport

Location 145 Jetport Blvd, Portland, ME 04102

Property Features

Hilton Garden Inn Portland Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Portland Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Portland Transportation Center (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Portland Airport offers 124 accommodations with MP3 docking stations and safes. 36-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. Housekeeping is provided on request.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95–18.90 for adults, and USD 5.95–18.90 for children
  • Self parking fee: USD 10 per night
  • Extended parking fee: USD 18 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Portland Airport
  • Hilton Garden Inn Portland Airport
  • Portland Airport Hilton Garden Inn
  • Hilton Garden Inn Portland Airport Hotel Portland
  • Hilton Garden Inn Portland Airport Maine
  • Hilton Garden Inn Portland Airport Hotel
  • Portland Hilton Garden Inn
  • Hilton Portland Portland
  • Hilton Garden Inn Portland Airport Hotel
  • Hilton Garden Inn Portland Airport Portland
  • Hilton Garden Inn Portland Airport Hotel Portland

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.