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Portland Regency Hotel & Spa

3.5-star property
20 Milk Street, Portland, ME 1-855-887-0424
4.8 out of 5
Exceptional!
See all 25 travelocity Reviews

"These folks are about the most courteous I have ever met. Regrettably, we bailed out due to a snowstorm. " More

By a verified traveller on Sat 23 Mar 2024

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Hotel Description

3.5-star historic hotel near Thompson's Point

Heart of Portland

With a stay at this Downtown Portland hotel, you'll be steps from Fore Street Gallery and Maine Sports Hall of Fame. Casco Bay and Casco Bay Lines Ferry Terminal are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Unwind with a drink at one of the 2 bars/lounges and enjoy freebies like WiFi in public areas and a roundtrip airport shuttle. There's a gym on site, and laundry facilities and concierge services are also offered.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $210* Per night/room 21 Apr. - 22 Apr.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Portland Regency Hotel & Spa ratings based on 25 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Portland Regency Hotel & Spa

Everyone (12) Couples (7) Family (4)
4 out of 5
These folks are about the most courteous I have ever met. Regrettably, we bailed out due to a snowstorm.

Posted by on 23 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Front desk

We appreciate your feedback, John. Please keep us in mind for your future trips to Portland, Maine.

5 out of 5

Posted by on 1 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by Front desk

We are pleased that you enjoyed your stay. Thank you for staying with us.

5 out of 5

Posted by on 29 Dec. 2023

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Comment from Hotel Management

2 Jan. 2024 by Front desk

Thank you for choosing our hotel. Happy New Year!

5 out of 5
Favorite place to stay in Portland. Staff always friendly, welcoming and helpful. Rooms clean, comfortable and well done.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Front desk

Thank you for choosing our hotel to stay while you are in Portland. We appreciate your business and look forward to welcoming you back in the future.

5 out of 5
Always a pleasure staying at the Regency

Posted by on 11 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by Front desk

Thank you for staying with us!

5 out of 5

Posted by , from JACKSONVILLE on 26 Sep. 2023

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Comment from Hotel Management

2 Nov. 2023 by Front desk

Thank you for staying with us.

5 out of 5

Posted by , from MADISON on 2 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Front desk

Thank you for staying with us!

5 out of 5

Posted by on 25 Aug. 2023

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Comment from Hotel Management

14 Sep. 2023 by Front desk

Thank you for staying with us.

4 out of 5
Great location,very clean Great staff

Posted by , from PITTSBURGH on 1 Aug. 2023

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Comment from Hotel Management

1 Aug. 2023 by Front desk

Thank you for your feedback. We hope that you will stay again soon.

5 out of 5

Posted by , from PITTSBURGH on 27 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Front desk

Thank you for staying with us!

About the Portland Regency Hotel & Spa

Location 20 Milk Street, Portland, ME 04101

Property Features

Portland Regency Hotel & Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. This 3.5-star Portland hotel is smoke free.

  • 95 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Transportation Center (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.

Eighteen95 - This restaurant serves breakfast and dinner.

Armory Lounge - This bar serves lunch, dinner, and light fare. Open daily.

Ironside Whiskey Bar - Onsite bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13–35 per person
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Regency
  • Portland Regency Hotel
  • Regency Hotel Portland
  • Regency Portland
  • Portland Regency Hotel & Spa Maine
  • Regency Hotel
  • Portland Regency & Portland
  • Portland Regency Hotel & Spa Hotel
  • Portland Regency Hotel & Spa Portland
  • Portland Regency Hotel & Spa Hotel Portland

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.