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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property
5-star beachfront property near Camarones Beach

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Snack bar
Reception
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪3 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

7.8 out of 10
Good
(28 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(47 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.2 out of 10
Very good
(66 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, down comforters, minibar, in-room safe

Deluxe Two Double Beds

8.0 out of 10
Very good
(54 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

1 bedroom, down comforters, minibar, in-room safe

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, down comforters, minibar, in-room safe

Room Deluxe with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

Room Deluxe with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3

View all photos for Room Standard

1 bedroom, down comforters, minibar, in-room safe

Room Standard

  • 36 sq m
  • Sleeps 3

View all photos for Room Luxury

1 bedroom, down comforters, minibar, in-room safe

Room Luxury

  • 35 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

On the beach.At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Teatro Vallarta - 3 min walk - 0.3 km
  • Uno - 5 min walk - 0.5 km
  • Malecon - 10 min walk - 0.9 km
  • Playa de los Muertos - 3 min drive - 2.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Taco  - ‬2 min walk
  • ‪El Andariego - Restaurante - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪Tacos El Punto - ‬2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

5-star beachfront property near Camarones Beach
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and a fitness center. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1982
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 30000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 1223 reviews
Rating 8 - Good. 326 out of 1223 reviews
Rating 6 - Okay. 184 out of 1223 reviews
Rating 4 - Poor. 75 out of 1223 reviews
Rating 2 - Terrible. 54 out of 1223 reviews

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friends and i stayed here for a week and everything was so good. staff was so nice. ramon was the sweetest and this other worker at the buffet was really good too! i didn’t get his name but he came searching for me after i got up so he could get me the drink i wanted. my friends and i are 22, 23 and we thought we wouldn’t like it bc it was more family oriented and older group but we didn’t really care in the end because overall the experience was great.
Stayed 6 nights in Jul 2025

10/10 Excellent

SONIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, very clean hotel, really good food and nice service. So I am very satisfied with this beautiful hotel.
Stayed 5 nights in Jul 2025

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice family friendly all inclusive resort. Staff is friendly and housekeeping is GREAT. Food was good. Great location to everything fun.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Dina Estela

Liked: Cleanliness, staff & service, property conditions & facilities
People were so nice.
Stayed 5 nights in Jul 2025

8/10 Good

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our little family of four that includes two (4 and 7 y.o.) children, really did enjoy our stay. Clean, safe, and the staff was always willing to help. Our biggest challenge was the non-transparency of the information provided for times of exactly which places to eat were opened and if minors were allowed, or you have to be on your game early in the day to try and get a reservation made for certain restaurants on the premises. That became very frustrating when trying to keep the kids patient that had hungry appetites needing to be calmed! The point of an all-inclusive is NOT to have to buy snacks outside the resort to keep the hungry cubs at bay! My suggestion to the management: use your funds to have daily billboards AND in room info of exactly what everyone is ALLOWED to go do, eat, and when!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible!

La comida deliciosa, el staff super amable, montón de actividades en el hotel, gran experiencia, esperamos regresar pronto. :)
Stayed 4 nights in Jul 2025

8/10 Good

Patricia D, Denver

Liked: Cleanliness, amenities, property conditions & facilities
Best massage ever
Stayed 4 nights in Jun 2025

10/10 Excellent

ENRIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Staff. Period...

A hotel can be a hotel anywhere in the world, but its staff is what really sets it apart. The staff at Buenaventura Grand is the best I've seen. Everyone you ask a question to greets you with a smile and it is noted that they are happy to be there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo en general, Jorge nos atendió de maravilla. Lo único malo es que en los cuartos se escucha todo lo de los pasillos y de otros cuartos.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location provides access to town, good for walking.
Stayed 6 nights in Jun 2025

10/10 Excellent

Letticia

Stayed 5 nights in Jun 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The
Stayed 5 nights in Jun 2025

10/10 Excellent

Jenny Liang

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
We had a great trip, staff are super friendly and helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anna Carina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Felt really safe
Stayed 4 nights in Jun 2025

4/10 Poor

Vy

Travelled with group
Liked: Staff & service
Disliked: Amenities
We stayed at Buenaventura Grand Hotel & Great Moments for 5 days and 4 nights, and while there were a few highlights, the overall experience left much to be desired — especially for an all-inclusive resort. Food & Dining (1/5): The biggest disappointment was the food. There was a serious lack of variety in dining options. By the second day, I was already burnt out on the repetitive and uninspired Mexican dishes offered. While I expected authentic flavors, what we got instead felt more like cafeteria-style food with little to no creativity or freshness. The American food served by the pool and at the Sunset restaurant was even worse — the hamburger tasted like something out of a vending machine, and the nachos seemed like they were assembled with canned ingredients. I had high hopes for the dinner experience at the Sunset restaurant, but the meal was honestly inedible. Every dish was over-salted to the point where it masked any other flavor. There was no balance or finesse — just heavy seasoning that felt like an afterthought. We also tried the Corazón restaurant, which was a slight improvement, but still far from a refined dining experience. It had potential, but needed better execution and fresher ingredients. Cleanliness & Hygiene (2/5): Another issue was the hygiene around food and drinks. The bar area was plagued with flies — I saw several landing on the exposed limes and garnishes, which was very off-putting. The same problem carried over to the buffet area, where fl
Stayed 4 nights in Jun 2025

8/10 Good

Jeannette

Stayed 6 nights in Jun 2025

10/10 Excellent

Izack

Stayed 5 nights in Jun 2025

4/10 Poor

Joyce

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. This isn’t for a relaxing adult vacation. The pool area was jammed packed and you were lucky to find a lounge chair. Weird system to trade a card for a towel and at times you had to wait for a clean towel. The only two restaurants require reservations yet the restaurants are only half full. This was every night. The food at the Mexican restaurant was tasteless and I did not return after the only night I visited there. The seafood restaurant was better but you had to make your reservation early in the morning. There were only a few items at the buffet that were edible. The AC in the room did not cool the room enough so I was happy that I packed my little portable fan. Staff at the front desk, customer service and concierge were rude and unhelpful.
Stayed 5 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it over all however I do wish they had more entertainment. Pool areas seemed a bit boring at times with music so low or at times no music. Also same type of music all time, wish more Mexican music was played. Room was nice in size and clean but bed and pillows were so hard and stiff and gave me back pain. When I got there I didn’t really get any welcome from anyone. So I was a bit lost on what to do as far as checking in. I wish they can check in earlier than 3pm. I had to wait 2hr 30 in order to get my room. One night it was all Asian food and I do not eat that type of food so I got stuck with a few pieces of pizza and bit of salad. They should consider not all people eat that. Place is kept clean and overall good place to go with family. I would stay there again but please more music, activities better food options
Stayed 4 nights in Jun 2025

10/10 Excellent

Adilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation
Stayed 4 nights in Jun 2025

2/10 Terrible

Saul Ernesto

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa Kristine

Travelled with family
Liked: Cleanliness
I liked that the hotel is on the smaller side and the service was really good. I did not think that the food was good at all of the restaurants. They were more than happy to bring you something different.
Stayed 9 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025