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Krystal Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta - All Inclusive

On the beach
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
Deluxe Room, Mountain View
1 bedroom, in-room safe, desk, blackout drapes
Business centre

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Puerto Vallarta

On the beach.Within a 15-minute walk of this Hotel Zone property, you'll find Cruise Ship Terminal and Bay of Banderas. Playa de Oro and La Isla are also within half a mile (1 km).

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Puerto Mágico - 7 min walk - 0.6 km
  • Plaza Caracol - 12 min walk - 1.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Le Delice - ‬3 min walk
  • ‪Seafire Restaurant - ‬4 min walk
  • ‪Jardin Del Sol "Restaurante - ‬8 min walk

About this property

Krystal Vallarta - All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and an elevator. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 11819 sq ft of conference space
  • 1098 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Crown Paradise Golden All Inclusive Resort - Adults Only
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  • Pool
  • Hot tub
  • All-inclusive
  • Spa
3.7 out of 5, Good, 1,973 reviews
The price is CA $342
CA $414 total
includes taxes & fees
May 25 - May 26
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Property amenities

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

How close is Krystal Vallarta - All Inclusive to the airport?

Krystal Vallarta - All Inclusive is 3.8 mi (13-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Jun 14, 2026 start from CA $235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta - All Inclusive.

How close is Krystal Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta - All Inclusive offer free breakfast?

Krystal Vallarta - All Inclusive does not offer free breakfast.

Is there a casino at Krystal Vallarta - All Inclusive?

No, there is no casino at this property, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta - All Inclusive?

Free parking is not available at this property. Self parking is available for MXN 50 per night.

Does Krystal Vallarta - All Inclusive have a pool?

Krystal Vallarta - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:30 PM.

Does Krystal Vallarta - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Regional cuisine, a beachfront location, and pool views.

Does Krystal Vallarta - All Inclusive have a spa?

There are no spa services available at this property.

How close is Krystal Vallarta - All Inclusive to downtown Puerto Vallarta?

Krystal Vallarta - All Inclusive is 1 mi away from Puerto Vallarta.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 974 reviews
Rating 8 - Good. 216 out of 974 reviews
Rating 6 - Okay. 191 out of 974 reviews
Rating 4 - Poor. 142 out of 974 reviews
Rating 2 - Terrible. 147 out of 974 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Madison

Stayed 6 nights in Feb 2026

4/10 Poor

DEBORAH

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over an hour to check in, rooms only had bath towels, no hand or face towels. Main pool had brown sludge floating in it. People were smoking in the lounge chairs by the bar at the main pool, the food was cold at the buffets breakfast & dinner. The rooms were cleaned about 4-5 pm & one day not at all. Service was mediocre at best
Stayed 3 nights in Feb 2026

4/10 Poor

Adam

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very good, staff did not understand English and were bad to a dangerous level with handling food allergies.
Stayed 8 nights in Feb 2026

8/10 Good

Ruth Elaine

Stayed 9 nights in Feb 2026

4/10 Poor

Tegan

Stayed 7 nights in Feb 2026

2/10 Terrible

Juan

Stayed 3 nights in Feb 2026

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst resort I’ve ever stayed in Puerto Vallarta! Disgusting food , Horrible bar hours, no room service, they only have 2 small pools with no service and only 1 pool bar. Each morning they were completely out of lounge chairs. We were there 5 days and not once was able to sit ANYWHERE!!! I had to beg for bottles of water. No shuttle service. NEVER AGAIN!!! Try Buenaventura grande or Fiesta Americans for a true all inclusive resort experience.
Stayed 5 nights in Feb 2026

4/10 Poor

LIEM T

Stayed 2 nights in Feb 2026

6/10 Okay

Leslie

Stayed 3 nights in Feb 2026

4/10 Poor

Annette

Travelled with partner
Waited in line for about a half hour to start check in. Was told to come back at 2 to see if keys were ready. Stood in line another half hour and not ready come back after 3. Stood in line for an hour, finally got our keys, find our room, walk inside and it has not been cleaned! Back down to the lobby, get a different room now with 2 doubles instead of a king. Could not be bothered to go back again. Thank goodness it was only one night
Stayed 1 night in Feb 2026

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food selection was poor at best. The Asian restaurant had very few items and was worse than the buffet. The Buffet was the same food basically every day. Unsweet iced tea is impossible to find. Even though the resort is all inclusive we left daily to get food and drinks. We believe the alcohol is watered down as after a full day you never feel a buzz and very little was ever used. If you don't get the all inclusive option the not so great buffet costs 430 pesos = 25 USD per person (Extreme) Upon leaving after tipping the bell man we didn't feel it was enough and demanded more from out taxi driver as we were departing and shook him down for another 50 pesos (Really!!!) It's all inclusive. One of our cell phones was pick pocketed at Marina Vallarta and no one at the hotel could get us an outside line to the US to contact our carrier and we were lucky enough to meet a nice couple that let us borrow a cell phone. Also the water stunk so be advised when you get there you only get 2 bottles of water to drink and brush teeth daily, we went and bought our own. The adults only pool isn't adults only as people brought their kids there anyway.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rafael Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great love it
Stayed 5 nights in Feb 2026

6/10 Okay

Teresa Demytruk, David

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly.
Stayed 14 nights in Jan 2026

6/10 Okay

Marissa

Stayed 3 nights in Jan 2026

8/10 Good

Ronald Patrick, Bemidji

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Our room had a water leak the entire stay in our bathroom, it wasn't huge but it was dripping into the sink, I told the front desk 2x and showed them the video I took, they never came to fix or check it out. No water bottles from house keeping or any extra towels and not coffee replacement. It seems to me that they are trying to save money with the coffee, water and any extras. The staff was ok, they would give you coffee in the morning one (1) time, then they would never come back to refill, again saving on little things shows, they would get upset when I got up and poured myself another cup of coffee. I would have much preferred to stay at the GRAND KRYSTAL, I thought this is where I had made our reservations at as we have stayed there before and it was excellent. This place was right next to MAJOR construction, very loud and busy, they should have given a discount for all the noise or let us know ahead of time that they were in the middle of a major construction building next door. The food here was mediocre, it was the same everyday, no "real" meat, only hot dog meat most of the time, the eggs seemed to be powdered eggs, no avocados or fresh guacamole, the staff spent more time talking to each other then attending to the customer. Elevator broke down for a day, they did get this fixed quick. Grounds are spread out, enjoyed playing volleyball and laying out by the beach listening to the loud construction, vendors were annoying coming by way too often and too pesty.
Stayed 6 nights in Jan 2026

4/10 Poor

marvin w

Travelled with partner
Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026

2/10 Terrible

Dulce

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I just did not like it
Stayed 3 nights in Nov 2025

6/10 Okay

Leslie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
Stayed 6 nights in Nov 2025

2/10 Terrible

Deny

Stayed 2 nights in Sep 2025

6/10 Okay

Jennefer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is very run down, but has a rustic charm I guess. We had to share a balcony with another room which is totally weird. We also could hear the people in the room next door snore and blow dry their hair. Our room was completely bare except for one tv hung on the wall with wires hanging out of it. It only had one English Channel. There were no drawers for our clothes. The service was very slow. No one serves you . You had to wait in line for water and drinks. The food was ok. But even if you got a table and got your food- you had no drink- not even water or coffee. We ended up leaving the resort and the town is cute and the restaurants are yummy. There is a liquor store near by. Everyone was nice, but I will never do all inclusive again… what’s the point.
Stayed 4 nights in Dec 2025

8/10 Good

Lara, Watson Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff was rude, it’s sad to see the mentality they have, as soon as the saw my mexican passport they flipped the switch off. They all want and are expecting american dollars and so if you bring pesos they act differently. Extremely disappointed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chase

Stayed 6 nights in Dec 2025

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