For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Property is very clean and staffs are nice and friendly. Food are just okay. For a 5 star hotel and the price I paid for an all inclusive resort and h
...
"
More
4-star beachfront resort near Nuevo Vallarta Beach
Beachside getaway
With a stay at this well-placed resort, you'll be half a mile (1 km) from Nuevo Vallarta Beach and within 3 miles (5 km) of Playa Bucerias. Paradise Plaza Shopping Center and El Cora Crocodile Sanctuary are also within 2 miles (3 km).
Full-service spa, outdoor tennis court
A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this eco-friendly resort. There's fun for all ages with a free kid's club and a playground, and in-room childcare is an added bonus. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Jetted tubs
Boasting jetted bathtubs, the 229 guestrooms also offer balconies and sitting areas. Other amenities include DVD players, room service, and LCD TVs with satellite channels.
Dreams Villamagna Nuevo Vallarta - All Inclusive ratings based on 35 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Dreams Villamagna Nuevo Vallarta - All Inclusive
Everyone (6)
5 out of 5
Posted by a verified traveller on 17 Jan. 2020
Was this review helpful to you?
4 out of 5
Family Hotel
Pros:Quiet
Cons:Nothing close
This is a nice property with very good staff. Very family orientated with lots of kids. I found staff needs to segregate the pools for family and adults. Rooms are good and the food was excellent. Really enjoyed the room service at night.
Posted by Camneely, from PGBC on 5 Oct. 2011
Was this review helpful to you?
Comment from Hotel Management
20 May 2016
by Horacio Flores
It was a real honor to have you here; hopefully you can comeback soon to live another Dreams experience.
Greetings from Riviera Nayarit
Cordially
3 out of 5
Property is very clean and staffs are nice and friendly. Food are just okay. For a 5 star hotel and the price I paid for an all inclusive resort and hotel, I was expecting more.
Posted by a verified traveller on 9 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
11 Oct. 2019
by Monserrat Rico
Dear guest,
Thank you for staying with us and providing us with your review. We regret to learn of your experience at our resort and your dissatisfaction on the service provided.
We regret not meeting your expectations during your recent getaway. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future.
We truly appreciate your review since this allows us to better understand our strengths and weaknesses to improve our level of service. We look forward to welcoming you back to provide you the memorable stay that you deserve.
Warm regards.
Monserrat Rico
E-concierge
5 out of 5
Great Vacation Spot!
This Resort was great! From the time we arrived to the time we left we were treated with the best of service. It has plenty of beachfront and poolside seating where you never have to wait more than a couple of minutes for service. The 24 hr room service option was a nice surprise from an all inclusive resort, not that you really need it with all the dining options there. We really liked Rooftop Sushi place “Gohan” it has great views of the beach and city and service from Erik and staff was excellent! We have been to many Resorts and this Dreams location is up there in the top few.
Posted by Charles, from Las Vegas,NV on 25 Dec. 2017
Was this review helpful to you?
Comment from Hotel Management
5 May 2018
by Esmeralda
Dear Guest,
I would like to thank you for taking the time to share your comments and experience about your stay with other guest your feedback is very important to us it helps us know that we are on the right path in our efforts to provide outstanding customer service. I will be passing your nice remarks to the rest of the staff, so they can also share in the appreciation of these very flattering comments.
We sincerely thank you for choosing us as your vacation destination and hope to have the pleasure to serve you again in the near future.
It is a pleasure!
Esmerala Alcalá
2 out of 5
Disappointing
Pros:Swimming pool and WiFi.
Cons:To be treated equally and with respect.
Location:Location was fine in Nuevo Vallarta. Nearby I had more fun at Downtown Vallarta.
I have stayed in this resort more than 3 times and I've always liked it. This time that I stayed I really was disappointed with some of the service the waiters and staff near the pools gave to our family. Many waiters are interested in other people than us as guests. We had to pretty much look for them to provide service. The other disappointment was the cold food and lack of taste. I remember the other occasions we have came and even recommended this place it was really good. Now it's not the same and the food was cold and bland. Supposedly there is a variety in the selections of food and 5 different places to go eat and that wasn't true. Staff didn't even know what restaurants where open. The every day paper that lets guests know what is open and when are false. We went to Gohan on top and it was suppose to be open and we showed up and staff said its closed today. It was a mess. I really was extremely disappointed. The televisions in each room are old tvs but I don't really mind the oldness its the lack of seeing all channels with good reception that was such a fail. Our family paid the same or more to stay in this resort to be treated unfair.
Posted by EPH, from Los Angeles, CA. on 26 Sep. 2017
Was this review helpful to you?
Comment from Hotel Management
12 Nov. 2017
by Esmeralda
Dear Guest,
First and foremost let me extend my sincere gratitude for the opportunity of hosting you once again, we at Dreams strongly believe in customer satisfaction and always look forward to your feedback about our services. I would like to extend a sincere apology on behalf of all the Dreams staff for not meeting your expectations. We are very much committed to customer service and strive every day to ensure that our guests take back the best experience possible. I’m sorry to read that your impression of our resort is not what you expected or used to be and can promise you that your comments will have a positive impact in all the areas that you mentioned. All your observations will be addressed one by one with each and every one of our managers to take the corrective actions where needed and ensure that all our guests take back the best vacations possible. We value the fact that you chose us once again to enjoy a much needed vacation and I do hope that this experience will not turn you away from our beautiful Dreams, your home away from home.
We look forward to hosting you once again in the near future and making sure that you take back the Dreams vacation that you very much deserve.
It is pleasure!
Esmeralda Alcalá
3 out of 5
Nice pools, that's about it
We have stayed at a Dreams before and are HUGE fans of Secrets the Vine, but this hotel is just not that great. The staff was pushy from the beginning trying to make us listen to their pitch about excursions, which we made clear we were not interested in. Also the staff seemed very uninterested in guest happiness and they seemed very unorganized. Room service food was actually not bad compared to some but the restaurants were not good at all. The adults only restaurant was not bad. The pools were nice, which we enjoyed because we were traveling with our children, but if this had been a couples vacation we would have been super bummed. The price is cheap but I'd rather spend more and stay somewhere nicer like Secrets and feel pampered and feel more luxurious. Also the vendors are right in front of the hotel beach ALL day, camped out, kind of ruins the view and is annoying.
Posted by Chris, from Seattle, WA on 20 Dec. 2016
Was this review helpful to you?
5 out of 5
The Most AMAZING trip we've ever had.
Location:We booked a Puerto Vallarta Adventure trip to go snorkeling,honestly we hated it..we contemplated jumping off the boat to swim back to our Resort!
Upon arriving at the Resort you are greeted with a cold refreshing towel and cold bubbly glass of champagne (so nice after a long day of traveling!)This was personally my first time traveling to Mexico.We had been planning our Mexico trip since JAN,so i had been searching every review,every amenity,every & anything i could find on each resort in Puerto Vallarta.So after a few months of some hard research we decided on Dreams...which was SUCH A GREAT DECISION! If you are contemplating which resort to stay in i promise you will not be disappointed with this Resort at all.The rooms were so nice & cleaned twice a day,& the bed is very comfy(&i have bad back) the mini fridge was stocked daily with corona,cold LARGE water bottles & beverages (soda/OJ).The staff was completely lovely,as we had a certain routine that we followed daily & certain areas & spots we flocked to the majority of the time because we were on a business/pleasure trip,so forgive me if i dont name any other specific ppl but the gentlemen who took such amazing care of us were,Johnny our bartender at the Rendevouz bar was excellent,take good care of him hes a sweetheart!Thanks so much to Juan & Jonathon the Entertainment team they were so FUN,& the GREAT POOL guys gave superb service!The food was INCREDIBLE,every restaurant was a new delight & i have too many favorites to list!The Fire show was FANTASTIC! We had such an Amazing time we will be returning here as soon as we can! Thank you so much Dreams Villamagna!!!
Posted by Randy & Tifanee, from San Diego, Ca on 20 Oct. 2016
Was this review helpful to you?
Comment from Hotel Management
5 Nov. 2016
by Horacio Flores
Hola Randy & Tifanee
Thanks for writing us a review of your last experience in the resort. We are so glad that you had an excellent vacation and enjoyed it.
We will share this with the staff involved in your experience.
Hope to see you soon,
Sincerely
Horacio Flores
Room Division Manager
Dreams Villamagna
2 out of 5
rooms do not have good views. Elevators were small
Pros:pools
Cons:everything
Location:avarage
Nice pools, Food did not have variety, rooms too far from the pools, entertainment was miserable. too many children around. not many people speak english
Posted by m, from la on 16 Aug. 2015
Was this review helpful to you?
Comment from Hotel Management
5 Feb. 2016
by Horacio Flores
First; I would like to thank you for taking the time to record your comments and experiences while you were here at Dreams Villamagna Nuevo Vallarta
Of course it is never pleasant to hear that we have disappointed one of our customers. Please accept our apologies for failing in that instance, but your comments will certainly be taken into consideration and acted upon and will help us in improving our facilities and services.
Once again, we appreciate your time for sharing your comments and for helping us to be better.
Sincerely
Horacio Flores
Rooms Division Manager
4 out of 5
This hotel was nice, but, not excellent.
Pros:Free breakfast
Cons:Nothing close, No free Internet
The hotel was nice overall with good room sizes and quality, though, bed was firm and my back was hurting every morning, and food and services provided were very good, though, it could have been better. Food choices was ample as well as drinks. However, my last stay at Dreams Los Cabos was better. There are no pool bars at this location and you have only one breakfast choice and 2 lunch choices, though, 5 restaurants to choose from for dinner. One thing I did not care much about this hotel was the public access beach (not private) and the fact that hotel and condo's (available for purchase if anyone is interested) are at the same location. Out of 4 buildings, 2 are condo's that are rented or sold, while the other 2 buildings are for hotel guest accommodation. Pool area is shared. Good hotel for family with kids as there is kids club, though, again, Los Cabos location provided more amenities for the children. I do still recommend this hotel overall, but, I think you also have better choices at Puerto Vallarta location for all inclusive hotel like this one.
Posted by Arms, from Irvine, CA on 9 Apr. 2013
Was this review helpful to you?
Comment from Hotel Management
20 May 2016
by Horacio Flores
Thank you very much for your comments on your recent trip to Dreams Villamagna . Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels.
It was a real honor to have you here; hopefully you can comeback soon to live another Dreams experience.
Greetings from Riviera Nayarit
1 out of 5
DO NOT WASTE YOUR TIME/MONEY
Cons:Nothing close, No free Internet, Noisy, Poor breakfast, terrible food, criminal staff, no shuttle service, not helpful, the list could go on and on
My experience at this "resort" was my worst vacation EVER. The food was inedible at times, they use grade d/e meat which was worse then fast food quality. The staff are criminals, adding charges to your room and then not allowing you to leave before paying more then the already overpriced cost of staying there. The pools only stayed open until 8pm for "cleaning", which we never saw get done.
Unless you enjoy being harrassed on a daily/hourly basis about time shares, DO NOT WASTE YOUR TIME or MONEY here!
Posted by a verified traveller on 30 Aug. 2012
Was this review helpful to you?
Comment from Hotel Management
20 May 2016
by Horacio Flores
First; I would like to thank you for taking the time to record your comments and experiences while you were here, Our most important concern is for our guests to enjoy a time of relaxation and complete their experience in all aspects: service, facilities, entertainment, food and beverage.
Once again, we appreciate your time for sharing your comments and for helping us to be better.
Sincerely
About the Dreams Villamagna Nuevo Vallarta - All Inclusive
Some rates at Dreams Villamagna Nuevo Vallarta - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Dreams Villamagna Nuevo Vallarta - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. Event space at this resort measures 6652 square feet (618 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the family-friendly Dreams Villamagna Nuevo Vallarta - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Nuevo Vallarta resort.
Dreams Villamagna Nuevo Vallarta - All Inclusive offers 229 accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Bathrooms are partially open
Private balcony
Sitting area
Jetted tub
In-room dining (limited hours)
HD television
Satellite channels
Premium channels
Movies for purchase
DVD player
Luxury bedding
Hypo-allergenic bedding
Down blanket
Separate shower and tub
Rainfall showerhead
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to noon.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Seaside Grill - This steakhouse serves dinner only. Open select days.
Oceana - This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 7
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Swedish massage
Steam room in spa
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 11:30 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen screenings for US citizens staying 3 nights or more. Rapid antigen screenings for COVID-19 are available for a surcharge for all other bookings. Guests will be advised of the health screening options on arrival and will be able to schedule appointments in advance
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 per room (weight limit: 22 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Service animals not allowed
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 65 per pet, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Dreams Nuevo Vallarta
Dreams Nuevo Vallarta All Inclusive
Dreams Villamagna
Dreams Villamagna All Inclusive
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta All Inclusive
Nuevo Vallarta Dreams
Villamagna Dreams
Dreams magna Inclusive inclus
Dreams Villamagna Nuevo Vallarta Hotel
Dreams Villamagna Hotel
Dreams Villamagna
Hotel Dreams Villamagna Nuevo Vallarta Nuevo Vallarta
Nuevo Vallarta Dreams Villamagna Nuevo Vallarta Hotel
Hotel Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta All Inclusive
Dreams Villamagna All Inclusive
Dreams Villamagna All Inclusive All-inclusive property
Dreams Villamagna Nuevo Vallarta All Inclusive
Dreams Villamagna Nuevo Vallarta - All Inclusive Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Inclusive
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta All Inclusive
Dreams Villamagna Nuevo Vallarta - All Inclusive Resort
Dreams Villamagna Nuevo Vallarta Optional All Inclusive
Dreams Villamagna Nuevo Vallarta - All Inclusive Nuevo Vallarta
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
There was an error importing /Puerto-Vallarta-Hotels-Dreams-Villamagna-Nuevo-Vallarta---All-Inclusive.h2229366-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Puerto-Vallarta-Hotels-Dreams-Villamagna-Nuevo-Vallarta---All-Inclusive.h2229366-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
