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Hôtel Le Concorde Québec

3-star property
1225 Cours du General de Montcalm, Quebec, QC 1-855-887-0424
3.7 out of 5
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See all 10 travelocity Reviews

"Beautiful view from our hotel room. Very spacious room. The concierge was very friendly upon arrival. The downfalls were, the drawers were sticky ... " More

By a verified traveller on Sat 31 Jul 2021

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Hotel Description

3-star hotel near Quebec City Convention Center

Centre-Ville stay

Within a 15-minute walk of this Centre-Ville hotel, you'll find Quebec City Convention Center and Citadelle of Quebec. Quebec City Town Hall and Quebec Cruise Terminal are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a terrace, and limo/town car service are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 406 guestrooms also offer free WiFi and LCD TVs with cable channels. Free local calls, in-room massages, and hair dryers are also available. Housekeeping is available once per stay.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $129* Per night/room 30 Jan. - 31 Jan.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hôtel Le Concorde Québec ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hôtel Le Concorde Québec

Everyone (3) Couples (3) Family (1)
4 out of 5

Posted by on 7 Oct. 2021

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4 out of 5
Beautiful view from our hotel room. Very spacious room. The concierge was very friendly upon arrival. The downfalls were, the drawers were sticky to open on the dresser and only one garbage can was in the room. Also, the parking lot filled up 3 times during our stay so we needed to find parking away from the building.

Posted by on 31 Jul. 2021

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Comment from Hotel Management

1 Aug. 2021 by Véronique

Hi, Thank you for taking the time to comment your experience at our hotel. We will make sure to speak with the concerned departments about those issues. We appreciate your comments.

5 out of 5
Good location, less than 0.5 km from the old town, well positioned in the restaurants, pub, bars on grande allee

Posted by , from Ottawa, Canada on 10 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Valérie

Thank you very much for your comments Guy, we are glad to know that you enjoyed our central location. Best regards,

2 out of 5
Beautiful view from upper floors. However, if you book online you get less beautiful views. I had to upgrade.

Posted by , from BURLINGTON on 1 Nov. 2021

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Comment from Hotel Management

2 Nov. 2021 by Guillaume

Hi, That's not exactly what it is, you have to book a room with a view, some of those rooms with view of the old town are not available on some site. Warm regards,

5 out of 5
I loved the pool and the two hot tubs. Both restaurants on the property were reasonably priced and amazing!

Posted by , from USA on 5 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Valérie

Thank you very much for your comments. We are very happy to know that you enjoyed your stay with us. Best regards,

3 out of 5
Great location, excellent staff. The rooms are very outdated and old, we got upgraded to a suite (very spacious room with a very nice view) but the room is in need of a lots of love, wish they invest in renovations, the hotel has the potential and they have an incredible staff.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Rachel J.

Thanks for your feedback, we appreciate your comments. We're sorry that your stay wasn't what you expected for. We'll work on the issues. Do not hesitate to contact the front desk at any time

2 out of 5
The hotel needs to close and do a major renovation. Room was a dump, mattress was soft, most likely very old. Crusty stains on the sofa, paint chips all over on the desk, no clock on the nightstand, 2 extension cords to connect to the outlet that did not work, desk lamp not working properly, soap in the bathroom the size of a candy ... And those “wood” floors! Really tacky. Overall experience was not good considering past stays there were good experiences. Service was extremely slow at Ciel restaurant ( more than 1 hour to get first course after we ordered)

Posted by on 22 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Charlotte

We sincerly apologize that your stay wasn't as good as you expected. We will address this commentaries directly to the designated department. Best regards,

5 out of 5

Posted by on 17 Aug. 2020

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Comment from Hotel Management

29 Aug. 2020 by Valérie

Nous vous remercions pour votre avis!

4 out of 5
L’hotel est vraiment bien placé et permet de visiter la ville à pieds. La salle où est la piscine est vraiment belle et invitante, mais FAITES VRAIMENT ATTENTION AU PLANCHER. Nous n’y avons été que 30 minutes et 3 personnes sont tombées. EXTRÊMEMENT glissant, je ne comprends pas qu’ils ne fassent rien pour changer ça. Bel hotel familial avec la petite salle de jeux pour des enfants plus grands (machine à boule, Pacman, ping pong, baby foot.) Les enfants ont adoré.

Posted by on 23 Dec. 2019

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3 out of 5
J'étais au 8 ième étage et la ventilation de la salle de bain était encrassé énormément de poussière au plafond chambre 806.. svp voir si vous pouvez nettoyer

Posted by on 8 Sep. 2019

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Comment from Hotel Management

21 Nov. 2019 by Valérie T.

Nous vous remercions pour votre avis et vous assurons qu'un suivi a déjà été fait en relation avec vos commentaires. Cordialement

About the Hôtel Le Concorde Québec

Location 1225 Cours du General de Montcalm, Quebec, QC G1R4W6

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Restaurant

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 23250 square feet (2160 square meters) and includes conference space. A spa tub, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Le Concorde Québec. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Quebec hotel is smoke free.

  • 1 building
  • 406 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 23250 sq ft of conference space
  • 2160 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hôtel Le Concorde Québec offers 406 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Le Ciel - This fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

JAJA - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 before check-in to access the property's public areas, including the restaurants, bar, pool, and meeting/banquet rooms.

This property's restaurant is closed every Monday and Tuesday morning.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are available for CAD 0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hôtel Le Concorde Québec

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Parking height restrictions apply
  • Service animals not allowed
  • Property Registry Number - 054865
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 22 per person (approximately)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Valet parking fee: CAD 28 per night (in/out privileges)
  • Crib (infant bed) fee: CAD 0 per night
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Le Concorde
  • Hôtel Le Concorde Québec
  • Hotel Le Concorde Quebec Quebec City
  • Le Concorde
  • Le Concorde Québec
  • Loews Quebec City
  • Quebec City Loews
  • Hôtel Concorde Québec
  • Hôtel Concorde
  • Concorde Québec
  • Hôtel Le Concorde Québec Hotel
  • Hôtel Le Concorde Québec Quebec
  • Hôtel Le Concorde Québec Hotel Quebec

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.