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Me and my girlfriend spent the new years eve in Rio and we arrived a bit early to the hotel not aware we were ahead 3 hours from the UK. They took care of our bags while the room was being prepared. We have been provided with a great service from check in to check out!! Vladmir and Guilherme took care of us in the nicest possible way and and we loved the style of the hotel, the staff and the pool bar.
The breakfast is nothing short of extraordinary with a great variety for every taste and lots of staff taking care of the room. Next time I am in Rio I will be back to Vila Galé! Also is very close to the great Lapa nightlife which is amazing and vibrant! Obrigado a todos. David e Liliana
It’s a very nice hotel. The staff were very friendly, nice and helpful. We received the best service in the hotel from check in, check out, upload suitcases to Uber, at their restaurant, etc. The shower was excellent. The hot water came on instantaneously, almost as the Venetian hotel in LV. The price was right compared to the Hilton we just stayed before in rio.
The room was so noisy, echoing every sound from the hallway, including the elevator buttons being pressed. The room was shabby, with soiled curtains and a black mold growing in the rim of the sink.