4/10 Poor
Keneisha Michele
Aug 22, 2025
Sad for bipoc
Customer service would not check in early from flight, as a few rooms were already available. Once a hyt couple showed up and wanted to check in they immediately removed the wait. That showed that they do not make hyt people wait, because they would not check in until they felt the urgency to check in a group of hyt men and 1 woman. should not have to wait for hyt people to come in order to be checked in (and not have to wait two more hours). Sadly, as soon as they came they got immediate service and had to wait until they came since was there first. The WiFi is quite poor. Also, they hassled over $7 (fee per day) because went online and rebooked another day with them before leaving to Denmark. When checked out one of the women said it was unnecessary and it could’ve been paid during checked out. It just felt like they did not trust because my look. They definitely made it uncomfortable and gave a hard time for no good reason. If one is bipoc, don’t recommend book here.
Keneisha Michele
Stayed 1 night in Mar 2025






























