Hilton Garden Inn San Mateo

3.0 star property
3-star hotel near San Francisco Bay

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Photo gallery for Hilton Garden Inn San Mateo

Room, 2 Queen Beds
Restaurant
Outdoor pool
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • San Francisco Bay
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪3 min drive‬
  • Hillsdale Shopping Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

King Bed Bedroom Suite

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Mateo

East San Mateo stay.Your stay at this East San Mateo hotel places you within 2 miles (3 km) of Mariners Point Golf Center and Leo J. Ryan Park. San Francisco Bay and Shoreview Park are also within 3 miles (5 km).

What's nearby

  • Leo J. Ryan Park - 14 min walk - 1.2 km
  • San Francisco Bay - 3 min drive - 3.3 km
  • San Mateo County Event Center - 3 min drive - 2.9 km
  • Hillsdale Shopping Center - 4 min drive - 4.7 km
  • Coyote Point Park - 8 min drive - 7.8 km

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 13 min drive

Restaurants

  • ‪Drive Up - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬5 min walk
  • ‪Starbird Chicken - ‬17 min walk

About this property

Hilton Garden Inn San Mateo

3-star hotel near San Francisco Bay
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This 3-star San Mateo hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 6 levels
  • 297 sq m of conference space
  • Built in 1999
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Languages

English, Filipino, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yutao

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You don't receive any service if you book through 3rd party. They treat you differently. You can't use your Hilton benefits or receive any points even though you paid the same price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Caroline A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Stayed 3 nights in Feb 2025

10/10 Excellent

Roger Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again in a heartbeat. Loved the location and how close to restaurants and shopping it was. Great stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Susana e

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was expensive….. breakfast to my daughter and had to pay $24 for very little There was a cheaper price on Expedia that day, but they wouldn’t honor it We had to move rooms because the toilet wasn’t working properly
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was really helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan

Stayed 3 nights in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Layover for 2 nights before heading to Hawaii. Hotel is located in a business area but we found places to eat shop. Wonderful, helpful staff. Great price, too.
Stayed 2 nights in Jan 2025

8/10 Good

Chili

Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rashelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lloocation
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 2 nights in Jan 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and loved to location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in San Mateo/Foster City

I arrived earlier than expected and was able to get a room. Service was excellent, from the front desk to the restaurant server. The hotel is in a nice, safe location and very clean and nice. I would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just ok. They are not a customer service-oriented team. We had several issues that were met with, oh sorry. Peloton is not working, sorry, the manager is out. Can we get 15 minutes later for check out, oh sorry we can’t.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sigmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby was beautiful, and very nice rooms!
Stayed 2 nights in Dec 2024