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The Phoenix Hotel

3.0 star property
3-star hotel near Moscone Convention Center

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Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Bar (on property)
Interior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

King - ADA

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Poolside King

  • Sleeps 2

King Bed

  • Sleeps 2

View all photos for Poolside Two Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Beds

  • Sleeps 4

View all photos for Deluxe King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2

ADA Two Double Room

  • Sleeps 4

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About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Lombard Street and Moscone Convention Center. Oracle Park and Pier 39 are also within 3 miles (5 km).

What's nearby

  • Van Ness Avenue - 2 min walk - 0.2 km
  • Great American Music Hall - 3 min walk - 0.3 km
  • San Francisco City Hall - 5 min walk - 0.5 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bill Graham Civic Auditorium - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk

About this property

The Phoenix Hotel

3-star hotel near Moscone Convention Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Heated pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 678 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 65 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

Reviews

8/10 Good

katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The phoenix hotel is super cute, the staff was friendly and the room was clean. It was unusually hot in San Fran during our stay and theres no air conditioning in the rooms so we had to leave our door open for awhile to make the room comfortable. Otherwise 10/10
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thibaut

Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

8/10 Good

Paxton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice unique hotel

Nice retro decorated hotel. Friendly, helpful staff! Room was comfortable and clean. Neighborhood seemed a bit sketch, but hotel felt safe. Also, there may have been a curfew for businesses in the tenderloin neighborhood, as everything was closed by 10 PM, which is not the hotel’s fault. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and kind!
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will miss the Phoenix Hotel! Very fond memories accumulated over many years.
Stayed 1 night in Aug 2025

10/10 Excellent

Amilynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip thoughtful hotel in the heart of San Francisco. Comfy bed, nice size room. Totally retro feel. A special property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro vibe. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan Zweigle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying there for 10 years. So sad to see it closing. Great place. Chill. Feel safe there
Stayed 1 night in Jul 2025

10/10 Excellent

Ainoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people that helped us checked in and out were so nice!! The whole property is adorable, we loved the pool area and the decorations on the rooms. The robes are such a nice detail and the king bed we slept on was the most comfortable bed we’ve ever tried! The only downside is the area, a bit noisy and sometimes a bit uncomfortable to walk around as two women with there being so many homes less people… it’s a real issue in Cali we’ve come to realize, very sad Overall stay was amazing!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2025

8/10 Good

Ben, Oakville

Travelled with family
Liked: Staff & service, amenities
The area around it was very very very unsafe
Stayed 1 night in Jul 2025

8/10 Good

Michelle M

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t mind that this was an older renovated hotel, and it had some unique characteristics to it, but the location felt unsafe.
Stayed 1 night in Jul 2025

4/10 Poor

Shane

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If the rooms were updated with new windows and a cooling system, the stay would have been much better. Instead, we had to crank open all of the louvre windows for any kind of cooling. We sweat the whole night using just a sheet, and we got zero sleep from windows being open.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florine

Business traveller
I chose this hotel because I thought it had a restaurant and or bar, It does not. It is only open for special events. The area around the hotel for food is not good. A guard at the door to let you into the KFC and walking past homeless asking for money. The hotel/Motel had a good vibe once inside the courtyard and around the pool area very safe. Bed comfy. Area not good.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, looks shady on the outside but AMAZING on the inside , a hidden oaises is the way to describe this hotel
Stayed 1 night in Jun 2025