Holiday Inn Golden Gateway by IHG

3.5 star property
Hotel near Lombard Street in San Francisco

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Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Terrace/patio
Front of property - evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪18 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

Premium Room, 1 King Bed, View

8.6 out of 10
Excellent
(150 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(161 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.6 out of 10
Excellent
(108 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(156 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(248 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View, Corner

9.0 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Downtown San Francisco stay.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Kaiser Permanente Medical Center. Moscone Convention Center and Presidio of San Francisco are also within 2 miles (3 km).

What's nearby

  • Lombard Street - 18 min walk - 1.5 km
  • Kaiser Permanente Medical Center - 2 min drive - 1.9 km
  • Moscone Convention Center - 3 min drive - 2.5 km
  • Pier 39 - 4 min drive - 2.9 km
  • Oracle Park - 4 min drive - 3.9 km

Getting around

  • California St & Van Ness Ave Stop - 1 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Bob's Donut & Pastry Shop - ‬4 min walk
  • ‪The Grubstake - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Common Sage - ‬3 min walk
  • ‪Ben Thai Cafe - ‬2 min walk

About this property

Holiday Inn Golden Gateway by IHG

Hotel near Lombard Street in San Francisco
Holiday Inn Golden Gateway by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway by IHG. For a fee, parking is available.

This San Francisco hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 26 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2739 out of 4255 reviews
Rating 8 - Good. 947 out of 4255 reviews
Rating 6 - Okay. 307 out of 4255 reviews
Rating 4 - Poor. 109 out of 4255 reviews
Rating 2 - Terrible. 153 out of 4255 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels I’ve ever stayed at
Stayed 1 night in May 2025

10/10 Excellent

Shamenica

Travelled with family
Liked: Cleanliness
Really nice hotel, friendly staff, clean rooms, amazing city views from room.
Stayed 3 nights in May 2025

10/10 Excellent

susan Stanich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Very easy to maneuver around the city on muni and even golden gate transit
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

HSI-WEN, Redlands

Ok
Stayed 2 nights in Mar 2025

2/10 Terrible

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the worst night of sleeping EVER at a hotel. The only rooms available when we checked in were next to the elevators. The front desk staff said they turn the elevators off after a certain time at night. Nope! They ran all night long . The bed vibrated at least every minute or two from the elevator running up or down. Horrible night of sleeping. Which is sad, because we thought the hotel was rather nice.
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work out for our Regency ballroom show & parking
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall, would stay here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Pipes were so loud throughout the night, elevator was loud all evening as my room was next to it
Stayed 3 nights in Apr 2025

10/10 Excellent

carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does cost 40 bucks to park nightly! But this property is great everytime we come and we love the staff
Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS, YUCAIPA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 3 nights in Mar 2025

6/10 Okay

Joey

Liked: Cleanliness
Disliked: Amenities
The experience wasn’t great, but it was okay overall. My first night, I was placed in a room directly next to the elevator. All night, it felt like an aircraft was flying overhead every 30 seconds—the noise was constant and absolutely unbearable. Unfortunately, the hotel was fully booked, so I couldn’t be moved that night. Thankfully, the next day they were kind enough to relocate me to a quieter room, far from the elevators. I have a feeling I’m not the first person to raise this issue—it was really unpleasant. Then, upon checkout, I noticed an unexpected surcharge for internet. The hotel advertises free Wi-Fi, but apparently there’s a “fast” internet option that costs $9.99 per day. I had no idea I’d even subscribed to it. When connecting, there’s a subtle checkbox—almost like a hidden acknowledgment of terms—that makes it easy to unknowingly agree to the paid version. It was frustrating to be charged $20 for a service I didn’t need or knowingly use. When I called to get it resolved, the staff was initially quite defensive, insisting it was my responsibility to read the fine print. I asked the manager if anyone else had ever complained about this issue, and at first he said no—but then backtracked when I pressed him. It felt disingenuous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaelynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. Parking garage on site is pricey but was secure and worth the convenience. Our room was very clean and cozy! We will be coming back when visiting the bay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Pay

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2025

10/10 Excellent

Garratt M, St Helens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I expected. I have stayed at this property six times and have always been satisfied with the experience as well as its location relative to my business needs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
It has access to many attractions in walking distance.
Stayed 7 nights in Apr 2025

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service
Good stsy
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
love the in and out parking privileges and it was very safe
Stayed 1 night in Apr 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only area for improvement is to eliminate stains in the room and bathrooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! Staff were friendly and very helpful. There were also a lot of great dining options around.
Stayed 1 night in Apr 2025