Book spa resorts in San Juan Antiguo, San Juan from CA $328

" Wet nice facility. Rather pricey. Noisy at times due to young children. Great location close to Old Town. Carpeted rooms a bit musty. Had to change rooms due to allergies. The staff accommodated us."

"We arrived at 430pm and was told our room should be ready in an hour. Went to grab some food came back at 830pm and room still was not ready. After another 1/2 hour they gave me a room with 2 beds looking at a building when I had booked a deluxe King Bayview. I was paying $500 per night for this room. They finally gave me a $50 per night discount which was ridiculous. Get to room had not been properly cleaned. When asked for bar of soap at first told they were out, but finally found me one. We had stayed at your property in September and it was a totally different experience with staff, room and every aspect, so I recommended this hotel to the couple traveling with us and then we had this terrible experience. I am also Vice President for National Travel and have recommended your porperty to many clients which I no longer will be doing. I was told you had a change of management recently which I am assuming is responsible for the decline. "