For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Downtown Seattle hotel places you steps from Virginia Mason Medical Center and within a 5-minute walk of Frye Art Museum. Harborview Medical Center and Swedish Medical Center are also within half a mile (1 km).
Business services
This hotel features 2 bars/lounges and a 24-hour fitness center. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. A restaurant, concierge services, and free newspapers are also provided.
Free wired Internet, comfy beds
The 76 individually decorated guestrooms offer free wired Internet and comfy beds. Comforts include Egyptian cotton sheets and down comforters, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.
Hotel Sorrento ratings based on 15 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hotel Sorrento
Everyone (12)Couples (2)Family (1)
5 out of 5
Old school classic hotel. Lots of charm great staff
You will have to use the valet parking
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
3 Jan. 2020
by Kieran Barber - Guest Reception Supervisor
Thank you so much for your valuable feedback about your stay at the Sorrento. Our staff is very appreciative. Have a Happy New Year and we hope to have you back again real soon.
4 out of 5
Posted by a verified traveller on 9 Mar. 2020
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5 out of 5
Posted by a verified traveller on 18 Sep. 2019
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Comment from Hotel Management
18 Sep. 2019
by Jorie, Guest Experience Supervisor
Thank you for your review of your recent stay with us at Hotel Sorrento! It was such a pleasure to have you as our guest.
5 out of 5
It was our first time in Seattle and we were very pleased with the friendliness and helpfulness of the staff, Jackie, at the front desk welcomed us with an excellent sense of humor and willingness to take her time to point out places to see and best ways to get there. Our housekeepers Lo and Sophia were also very cheerful and made us feel welcome and right at home, They were a pleasure to talk with.
There was an lamp outlet that was not working , but it was taken care of right away.
The Hotel is a beautiful old hotel built in 1909, that has been renovated since, with a charming exterior
and elegant mahogany panelled fireside room and bar across from the front desk.
The hotel is located about 10 blocks from the waterfront but the bus stop is very close to the hotel on Madison and can take you down within 2 blocks of the waterfront, Also, Uber seemed to be everywhere and only takes a few minutes wait for a ride if you have the Uber app on your cell phone. If you do plan to walk down to the waterfront and back, have some comfortable walking shoes for walking down some hllls and up some hills to get back. The walk each way is about 15 minutes,
Over all we enjoyed our stay there very much and it helped make our 40th anniversary one we will always remember.
Posted by a verified traveller on 6 Sep. 2019
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Comment from Hotel Management
7 Sep. 2019
by Jackie Weber-Evening Guest Service Manager
Thank you for the lovely review. I am so glad you enjoyed your stay at Hotel Sorrento and hope you'll come visit us whenever you're in Seattle.
5 out of 5
Posted by a verified traveller on 4 May 2019
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Comment from Hotel Management
5 May 2019
by Jacob Byrd - Front Office Manager
Thank you for taking the time to leave your feedback!
We hope to welcome you back in the near future!
5 out of 5
Loved the beautiful woodwork. Great ambiance.
Fireside room was so welcoming. Comfortable furniture and a lovely spot to enjoy complimntar glass of wine in front of the fireplace.
Very romantic!
Posted by a verified traveller on 10 Apr. 2019
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Comment from Hotel Management
14 Apr. 2019
by Jacob Byrd
Thank you for your feedback! I am delighted to hear that you thoroughly enjoyed your stay with us!
We hope to have the opportunity to welcome you back in the near future!
5 out of 5
luke warm showers on sixth floor because boiler is in basement and hot water is not circulated. noisy in room heater. only one thin blanket.
Posted by Nove, from stockholm on 16 Feb. 2019
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3 out of 5
no hot water...luke warm... desk says boiler is in basement and "there's plenty of hot water." but it takes half an hour to get to the room
Posted by a verified traveller on 15 Feb. 2019
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4 out of 5
Posted by a verified traveller on 20 Nov. 2018
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5 out of 5
clean, elegant with helpful staff, what's not to love!
Posted by GrammyJ, from 98368 on 11 Sep. 2018
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Comment from Hotel Management
14 Sep. 2018
by Helena Khu, Marketing Manager
Thank you for the review! We are so glad to know that you found our hotel elegant. We hope to welcome you back again soon!
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Sorrento. For a fee, parking is available. This Mediterranean Seattle hotel is smoke free.
1 building
76 guestrooms or units
7 levels
2 bars or lounges
1800 sq ft of conference space
167 sq m of conference space
Built in 1909
Dining venue
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free wired Internet
Available in some public areas:
Free wired Internet
Parking
Valet parking (surcharge)
Transport
Airport: Seattle-Tacoma International Airport (SEA) (23 km / 14.3 mi)
Train station: King Street Station (1.7 km / 1.1 mi)
Metro station: University Street Station (1 km / 0.6 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Hotel Sorrento offers 76 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Seattle hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Pillowtop beds
Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Hotel Sorrento has a restaurant on site.
Stella. - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fireside Room - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Pet Policy
Pets: USD 50 per accommodation, per stay (maximum USD 60 per stay)
Only dogs are allowed
Maximum 2 per room (weight limit: 75 lbs)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).
Parking height restrictions apply
Number of children who can stay free - 2
Debit cards
Guests will receive an email with special check-in instructions
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 17.95 per accommodation, per night
The resort fee includes:
Fitness center access
Phone calls
In-room coffee
Additional inclusions
WiFi access (may be limited)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12 and USD 25 per person (approximately)
Valet parking fee: USD 45 per night (in/out privileges)
Pet fee: USD 50 per accommodation, per stay (maximum USD 60 per stay)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Sorrento
Sorrento Hotel
Sorrento Hotel Seattle
Sorrento Seattle
Hotel Sorrento Seattle
Sorrento
Hotel Sorrento Hotel
Hotel Sorrento Seattle
Hotel Sorrento Hotel Seattle
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
