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Recent Shinjuku hotel reviews by fellow wanderers
Shinjuku Granbell Hotel
4 out of 5
Posted 2 hours ago
Travelocity Verified Review
"Location is great and quiet with a train station very close to the hotel. As a solo female traveller, I felt very safe throughout my stay. The room was small but perfect for one person, with everything I needed. The bed was comfortable, and excellent water pressure. I experienced racism during my stay, and when I tried to explain the situation to the manager on duty, she didn’t understand one thing - she did was nod, without offering any real response or support and this was on my birthday too! All staff I encountered were unkind, unwelcoming, and, just plain mean. The only staff member who was genuinely kind was a housekeeping lady who helped me without huffing and puffing or making me feel like I was a burden."
A verified traveller stayed at Shinjuku Granbell Hotel
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