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Sanctoo Suites and Villas

5.0 star property
Family-friendly 5-star hotel near Sukawati Market

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Photo gallery for Sanctoo Suites and Villas

View from property
Lobby
River Private Pool Villa (Free entrance to Bali Zoo) | Bathroom
Couples treatment rooms, body treatments, body scrubs
River Private Pool Villa (Free entrance to Bali Zoo) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852
  • Place, Bali Zoo
    ‪5 min walk‬
  • Place, Singapadu Banyan Tree
    ‪12 min walk‬
  • Place, Bali Bird Park
    ‪6 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪39 min drive‬

Room options

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo) | View from room

River Private Pool Villa (Free entrance to Bali Zoo)

  • River view
  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Aviary (Unlimited Access To Bali Zoo)

Family Suite Aviary (Unlimited Access To Bali Zoo)

Family Suite Aviary (Unlimited Access To Bali Zoo)

  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Special Offer Suite (Free Entrace to Bali Zoo)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Sukawati

In Sukawati .You'll be within 3 miles (5 km) of Sukawati Market and 6 miles (10 km) of Tegenungan Waterfall with a stay here. Also within 9 miles (15 km) are Ubud Traditional Art Market and Ubud Palace.

What's nearby

  • Bali Zoo - 5 min walk - 0.4 km
  • Singapadu Banyan Tree - 12 min walk - 1.1 km
  • Bali Bird Park - 6 min drive - 2.3 km
  • Bali Fun World - 9 min drive - 3.3 km
  • Ubud Traditional Art Market - 16 min drive - 12.2 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 57 min drive

Restaurants

  • ‪The Jungle Club Bali - ‬11 min walk
  • ‪Tlaga Singha - ‬9 min walk
  • ‪Bali Buda - ‬3 min drive
  • ‪Alam Sari Luwak Coffee - ‬18 min walk
  • ‪The Sanctoo Restaurant - ‬3 min walk

About this property

Sanctoo Suites and Villas

Family-friendly 5-star hotel near Sukawati Market
Sanctoo Suites and Villas offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Sanctoo Suites and Villas. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Sukawati hotel.

  • 40 guestrooms or units
  • 3 levels
  • 12 buildings
  • Built in 2015
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sanctoo Suites and Villas offers 40 air-conditioned accommodations with minibars and safes. Rooms open to patios. Beds feature premium bedding. 53-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include body scrubs, body treatments, and manicures and pedicures.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 400,000 for adults and IDR 250,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sanctoo Suites and Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 700000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 400000 for adults and IDR 250000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanctoo Villa Hotel Sukawati
Sanctoo Villa Hotel
Sanctoo Villa Sukawati
Sanctoo Villa
Sanctoo Suites Villas
The Sanctoo Villas Spa
Sanctoo Suites And Sukawati
Sanctoo Suites and Villas Hotel
Sanctoo Suites and Villas Sukawati
Sanctoo Suites Villas CHSE Certified
Sanctoo Suites and Villas Hotel Sukawati

Frequently asked questions

How close is Sanctoo Suites and Villas to the airport?

Sanctoo Suites and Villas is 17.9 mi (57-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

Does Sanctoo Suites and Villas have an airport shuttle?

Sanctoo Suites and Villas offers an airport shuttle 24 hours a day, on request, for a charge of IDR 700000 per vehicle, one-way.

How close is Sanctoo Suites and Villas to the beach?

This hotel is 8.1 mi (31-min drive) from Sanur Beach and 13.4 mi (59-min drive) from Seminyak Beach. Don't forget your sunscreen!

Does Sanctoo Suites and Villas offer free breakfast?

Free breakfast isn’t provided at Sanctoo Suites and Villas, but buffet breakfast is offered for a fee of IDR 400000 for adults and IDR 250000 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Sanctoo Suites and Villas?

No, there is no casino at this hotel.

What time is check-in at Sanctoo Suites and Villas?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Sanctoo Suites and Villas?

This hotel offers free valet parking.

Does Sanctoo Suites and Villas have a pool?

Sanctoo Suites and Villas features an outdoor pool and a children's pool.

Does Sanctoo Suites and Villas have a restaurant?

Yes, there is a restaurant on site.

Does Sanctoo Suites and Villas have a spa?

This hotel has a spa, which features body treatments, mani/pedis, and body scrubs.

How close is Sanctoo Suites and Villas to downtown Sukawati?

Sanctoo Suites and Villas is 1.3 mi away from Sukawati.

Sanctoo Suites and Villas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jade, Camillo

Stayed 4 nights in Nov 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service
Friendly and clean. Furniture a bit worn
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
Stayed 6 nights in May 2025

10/10 Excellent

zeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kacper

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the zoo. Staff was a little too pushy but overall amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Stayed 5 nights in Feb 2025

6/10 Okay

Travel

Stayed 1 night in Jan 2025

6/10 Okay

Vu

Stayed 3 nights in Mar 2024

10/10 Excellent

layne

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024

8/10 Good

nizar

Liked: Amenities
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023

2/10 Terrible

Gina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jan 2023

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019

6/10 Okay

E, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018

6/10 Okay

Yi Lian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury retreat

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017

8/10 Good

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amacing and beautifull hotel!!

Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!

10/10 Excellent

Victoria, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star luxury at its best, spectacular stay

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay if you like the zoo, rainforest + ubud

Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

8/10 Good

Gaurav, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at the Luxurious Villa in Bali...

The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.