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"a very elegant, turn of the century (1900) property. Well maintained and very friendly staff. Delicious food in on-site restaurant. Would definitel ... " More

By a verified traveller on Sat 14 Dec 2019

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Hotel Description

Victorian hotel near Prince Arthur's Landing

Close to the boardwalk

With a stay at this Thunder Bay hotel, you'll be steps from Prince Arthur's Landing and within a 10-minute walk of OLG Casino Thunder Bay. Also, Magnus Theater is within half a mile (1 km) and Hillcrest Park is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, along with free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Free WiFi, cable TV

The 121 guestrooms boast modern comforts like TVs with cable channels, along with free WiFi. Other amenities include room service, coffee/tea makers, and free local calls.

Junior Suite, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Prince Arthur Waterfront Hotel & Suites ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Prince Arthur Waterfront Hotel & Suites

Everyone (3) Couples (2)
4 out of 5

Posted by on 22 Aug. 2020

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Comment from Hotel Management

26 Aug. 2020 by KM

Thankyou for taking the time to rate the hotel. We hope you were able to enjoy the many attractions, restaurants and shops all within walking distance. We look forward to your next visit.

4 out of 5
The room was nice. Staff was great. TV was old box kinda sucked. Would be nice to have a larger flatscreen. Also the pool and hottub were not working or being serviced. I was not notified when i checked in. Would have been nice to have notification while checking in. Was looking forward to a swim and hot tub.

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by KM

Thank-you for taking the time to write a review. We are replacing the liner in our swimming pool. Sorry for the inconvenience. We have it posted at the desk and on our website. We are getting flatscreens to replace the last few older TV’s

2 out of 5

I wouldnt bring my wife and family. I was by myself and it was ok

Cons: Noisy
There were a lot of people roaming the lobby and and the elevators and Im not sure they guests. I dont think I would book again unless i was stuck.

Posted by on 5 Oct. 2011

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5 out of 5
a very elegant, turn of the century (1900) property. Well maintained and very friendly staff. Delicious food in on-site restaurant. Would definitely return. Lake-side view is spectacular!

Posted by on 14 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by KM

Good Afternoon Thank-you for taking the time to write a review. We are working very hard on updating this property without compromising the historic charm of the building. I will certainly pass on this great review to the rest of the team. We hope you will stay with us on your next visit.

4 out of 5

Grand old hotel

Pros: Character. Nice staff.
Cons: Few more seats in the breakfast area. The 2nd elevator near the stairs reminded me of Tower of Terror at DL. Little bouncy upon stops.
Location: Nice waterfront walks. Tomlin restaurant around the corner. Best day trip was Fort Williams.
OK, so you do have to understand this hotel is 102 years old. But if I wanted to stay at some cookie-cutter box hotel I would have booked there. Nice proximity to waterfront. Dining was good. Right around the corner is a place called Tomlin--great food and atmosphere. I wanted something different, something truly Port Arthur. Nice staff.

Posted by on 31 May 2016

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4 out of 5

Nice view of Lake.

View was great, the elevator was scary though, very rickety. It was an ok room, but had a great location to everything. If you want luxury, it's not for you - if you want convenient and an ok room, it's works!

Posted by , from KS on 24 Jul. 2015

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3 out of 5

Older Hotel but reasonable value

An older hotel whose lobby indicates original elegance but is looking a little shabby now. Rooms are clean but small, same with bathrooms although the tile in shower etc. appears to have been redone. Ate in restaurant one evening and the food was good and comparable with outside restaurants, service very pleasant. Pool in basement was definitely old-fashioned but there was a plus in that guests have a separate elevator so that they don't have to use the very small one in the lobby with other guests. There was a hot tub/spa but it had been drained and repaired so we couldn't use it as the water hadn't heated up yet. Although located downtown, many of the more modern shops and malls are located in the western sector and therefore a 10-15 minute drive away. We were able to get a room facing the water which was nice but view was limited because of old-fashioned narrow window design. Although the area looked a little rough, we had no difficulty in parking our vehicle outside etc. nor was it particularly noisy however we should note we were there in late October so definitely not height of tourist season. Overall we found Thunder Bay to be a little dismal looking, panhandler approached us on the street and city gave the overall impression of being a little shabby but we didn't spend long (2 nights) so we may be a little unfair. The name and write-up gave us an impression of a grander hotel which appeared to be giving very reasonable rates. Once we checked-in we realized that it was priced to what we were getting and, the material on hand actually refers to it as a motel not a hotel.

Posted by on 4 Nov. 2007

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4 out of 5

Beautiful Views

The room was great for the money - nice and spacious. Beds were a little on the hard side for all of us but still had a good nights sleep despite being near the train tracks (which you didn't hear at all) Breakfast in the hotel restaurant was excellent value with more then enough. Easy walk to many near by restaurant and to the lake front. Ask for room with lake view as there isn't much to see on the city side. Location felt safe.

Posted by on 17 Sep. 2007

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About the Prince Arthur Waterfront Hotel & Suites

Location 17 North Cumberland Street, Thunder Bay, ON P7A 4K8

Property Features

Prince Arthur Waterfront Hotel & Suites offers its guests an indoor pool, a children's pool, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Prince Arthur Waterfront Hotel & Suites. Free self parking is available. This Victorian Thunder Bay hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1911
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Thunder Bay, ON (YQT-Thunder Bay Intl.) (11.8 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Prince Arthur Waterfront Hotel & Suites offers 121 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 4 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prince Arthur Hotel
  • Prince Arthur Waterfront
  • Prince Arthur Waterfront Hotel
  • Prince Arthur Waterfront Hotel Thunder Bay
  • Prince Arthur Waterfront Thunder Bay
  • Prince Arthur Thunder Bay
  • Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
  • Prince Arthur Waterfront Hotel And Suites
  • Prince Arthur Waterfront Hotel & Suites Hotel
  • Prince Arthur Waterfront Hotel & Suites Thunder Bay
  • Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.