The hotel is well-located, with a lively yet quiet atmosphere. It’s within walking distance to the tourist area while maintaining a peaceful living environment. There are many convenience stores nearby, and there’s a nice sushi restaurant downstairs. Our booked room had a view of the Tokyo Skytree, but on the 1st night, we were assigned a room at the end of the hallway that had a musty smell and humidity, which was uncomfortable. The pillows were quite soft, and the bedding felt a bit thin.
While showering, I discovered that the faucet was broken and couldn't adjust the temperature, so I had to manage with very hot water before contacting the staff. After checking, the staff was willing to help us change rooms. During the communication, I felt dizzy due to my high body temperature, and I highly appreciate the staff for providing me with water and chocolate.
On the 2nd day, we moved to a better room where the faucet worked properly, the water pressure was good, and there was no musty smell. However, a foul odor would emanate from the toilet after use.
Would like to highlight that the front desk staff were friendly, professional and polite; I am very grateful for their assistance and help with communication with other third parties. The check-in and check-out processes were quick and smooth. Also, when we inquired through the platform beforehand, they response properly.
Overall, I would consider staying here again.
