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ICI HOTEL Ueno Shin Okachimachi

3.5 star property
3.5-star hotel near Satake Shopping Arcade

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Elevator
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1

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About the area

Tokyo

Heart of Tokyo.At this Taito hotel, you'll be steps from Satake Shopping Arcade and within a 15-minute walk of Ameyoko Shopping District. Ueno Park and Ueno Zoo are also within 2 miles (3 km).

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.2 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Kitchen Town - 11 min walk - 0.9 km
  • Ueno Park - 13 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪縁 - ‬1 min walk
  • ‪鳥笑 - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk
  • ‪Fakalò pizza gallery - ‬4 min walk
  • ‪ラホール 御徒町店 - ‬3 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

3.5-star hotel near Satake Shopping Arcade
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Microwave in a common area
  • Dining venue
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Interior detail
Tosei Hotel Cocone Ueno Okachimachi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $119
CA $130 total
includes taxes & fees
Feb 10 - Feb 11
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Arjun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The rooms were clean. The staff, especially Mr. Matsumoto, were so helpful when we needed help with accessibility. We were well taken care off and would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to access from the metro station. The staff were very helpful when we had questions. Although our room was small(common in Japan),we had everything we needed including a small fridge,kettle and tea,and access to washers and dryers.The shower had fantastic water pressure and was very hot. i would not hesitate to stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

ELISEO ROSALES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend. Great place to stay, restaurants and places to visit close by love this hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

deanne

Liked: Amenities
Immaculate clean. Staff amazing, helpful. Fast WIFI.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind! The room was very comfortable and clean, we used the laundry machine as well and they had English translation for easy access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly, room was small but quite cozy
Stayed 6 nights in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Japan was absolutely amazing thanks to ICI hotel. The place was clean and a had a great amount of space! Highly reccomend staying here.
Stayed 7 nights in Sep 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shlomi

Business traveller
Disliked: Property conditions & facilities
The place was not horrible, but the overall attitude, before you even arrive to the hotel, is not very welcoming; ONLY after you pay for the accommodation, you get a VERY long list of rules, what you shouldn’t do, what is not allowed to do, and way too many other rules. Many of those rules are supposed to be known to the clients, even if they don’t read it. It is common sense…! It seems to me that the hotel is trying to cover and prevent any misunderstandings… But all of this is very unwelcoming! I live in Japan, I travel all over the world. I have never seen a hotel with so many rules… you just book a cheap looking room, who wants to get and be busy reading 2 pages of rules…? It reminds me a chapter on the very good British TV program; The Hotel inspector. They had one story on a hotel that had all those rules of don’t and do… I suggest to the owner of this hotel to watch it. No refrigerator in the rooms ! Bathroom could have been cleaned better, a few hair was there…
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

I couldn’t have asked for a better stay! Location, cleanliness, the staff, and the comfort were all fantastic! Location: It, for us, was in a great spot and we were able to walk to a lot of places. Cleanliness: the room wasn’t just quickly cleaned up for the next guest, everything was spot-free and the little details were all taken care of! The staff: absolutely fantastic as well. They were very friendly and always had warm greetings. The people at the front, at the buffet, and the cleaning staff always were happy to say hi and answer any questions. Comfort: thankfully, it was also a comfortable stay! Everything from the bed, to the bathroom, to the sheer sounds. I’ve stayed in nice looking hotels that had run-down AC units or loud guests. Everything worked and it worked well.
Stayed 6 nights in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very welcoming staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Easy check-in and check-out, very clean, and comfortable. Near popular spots, but nice and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Stephane

Liked: Amenities, property conditions & facilities
Hotel was an excellent location. All the step was very helpful and polite and breakfast was also great value. I would recommend it again.
Stayed 9 nights in Aug 2025

8/10 Good

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Emiretha

Stayed 4 nights in Jul 2025

10/10 Excellent

Parth

Stayed 7 nights in Aug 2025

10/10 Excellent

Jin Deng Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful that we can store the luggage with them before check in
Stayed 4 nights in Aug 2025