View all photos for Family Apartment, 4 Queen Bedrooms
Family Apartment, 4 Queen Bedrooms
Lake view
Sleeps 8
3 Queen Beds and 2 Twin Beds
View all photos for 2 Queen Bedrooms Apartment
2 Queen Bedrooms Apartment
Partial lake view
Sleeps 4
1 Queen Bed and 1 Double Bed
View all photos for Studio, 1 Double Bed
Studio, 1 Double Bed
Sleeps 1
1 Double Bed
View all photos for 3 Queen Bedrooms Apartment
3 Queen Bedrooms Apartment
Partial lake view
Sleeps 6
2 Queen Beds and 1 Double Bed
View all photos for Standard Studio, Multiple Beds
Standard Studio, Multiple Beds
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Deluxe Queen Penthouse
Deluxe Queen Penthouse
Lake view
Sleeps 4
1 Queen Bed and 1 Double Bed
View all photos for Deluxe Queen Studio
Deluxe Queen Studio
Lake view
Sleeps 4
2 Queen Beds
View all photos for Studio, 1 Queen Bed
Studio, 1 Queen Bed
Sleeps 2
1 Queen Bed
View all photos for Family Queen Studio, Multiple Beds
Family Queen Studio, Multiple Beds
Sleeps 4
1 Queen Bed and 1 Double Bed
About the area
Toukley
In Toukley .You'll find Renee Close Reserve and Birdie Beach within 3 miles (5 km) of this hotel. Hargraves Beach and Jenny Dixon Beach are also within 3 miles (5 km).
What's nearby
Soldiers Beach - 12 min drive - 6.0 km
Norah Head Lighthouse - 12 min drive - 5.6 km
Magenta Shores Beach - 14 min drive - 9.8 km
Kooindah Waters Golf Club - 16 min drive - 9.8 km
Pelican Plaza - 21 min drive - 15.6 km
Getting around
Warnervale Station - 10 min drive
Wyong Station - 16 min drive
Sydney Airport (SYD) - 102 min drive
Restaurants
KFC - 5 min drive
McDonald's - 5 min drive
Wyong Leagues Club - 4 min drive
Domino's Pizza - 5 min drive
Red Rooster - 5 min drive
About this property
Lakes Resort
3.5-star guestrooms with kitchenettes
Lakes Resort offers its guests an outdoor pool and a sauna. WiFi is free in public spaces. Lakes Resort also features a vending machine, a garden, and express check-out. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Toukley hotel.
28 guestrooms or units
Front desk (limited hours)
Express check-out
Garden
Elevator
Smoking in designated areas
Lakes Resort offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Toukley hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Languages
English
Similar properties
The Beachcomber Hotel & Resort, Ascend Hotel Collection
The Beachcomber Hotel & Resort, Ascend Hotel Collection
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Entertainment
Flat-screen TV
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Food and drink
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Refrigerator
Stovetop
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of AUD 200 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 100 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Lakes Resort Hotel
Lakes Resort Toukley
Lakes Resort Hotel Toukley
Lakes Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 48 out of 178 reviews
10 - Excellent
48
Rating 8 - Good. 49 out of 178 reviews
8 - Good
49
Rating 6 - Okay. 37 out of 178 reviews
6 - Okay
37
Rating 4 - Poor. 21 out of 178 reviews
4 - Poor
21
Rating 2 - Terrible. 23 out of 178 reviews
2 - Terrible
23
7.2/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Skipton
Travelled with partner
Mar 14, 2025
Liked: Cleanliness, staff & service, amenities
Shower curtain in bathroom not long enough and did not reach shower floor which led to leakage and accumulation of water on small bathroom floor.
Outside switch to spa did not work. Advised by reception later they needed to be advised if spa use was required so that it could be turned on by them . Suggest that sign be attached near outside switch to contact reception when spa has been turned off
I booked Lake Resort before I had read all the 2* reviews. Unfortunately the reviews in this case were true. The photos are optimistic at best and taken when the place was new. Naturestrip in need of desperate mow.
No one was on Reception when we arrived so I rang the number and waited about 20 minutes for my key. I used this time to check out the "facilities" the pool was very long & narrow (maybe 2m). I passed the pool area and went out to the grass area on the lakeside. No decent furniture to enjoy what was a very nice view.
My key was finally given to me. First impressions, no view here as I opened into a depressing room with a small kitchenette, couch and bed. The window & glass door faced the car park with zero natural light.
The car park was very tight and I was extremely concerned about being parked in and angled my car to ensure the easiest exit.
TV had no remote control. Phoned for help, but managed to locate a friendly neighbour who gave me their remote so I could switch TV on. Phoned again after 30 min to chase remote and waited another 30 before it finally arrived. Tried to connect to the WiFi. Signal only worked outside the Reception area.
Bedtime - I could not believe that the sheet did not fit the bed! At the end of the bed there was 30cm of mattress protective cover!
The toilet seat did not fit the toilet properly.
On leaving, I tried to follow the instructions for rubbish removal and could only find the recycling bin.
Unit we stayed in very disappointed. Not like pictures on booking platform. Air conditioning noisy and vents dirty.
Bedding was filthy and master bed mattress had large dip where one person had trouble staying in bed and woke with back pain.
Booking was for 6 people cutlery available for 5 people.
Marks and holes in the wall.
front entry door key would not work and had to ask to be shown the tricks to get it open.
Bathrooms super small. Larger person would not fit into the basin area. Shower heads clogged and water would spray everywhere.
Corners in bathroom had mould.
Fridge was not turned on. When first opened smelt and took a long time to cool down.
Would never stay again. It was overpriced
Place was an absolute Joke, Booked and paid for Deluxe Penthouse for my partner and I, turned up and was told that it was in fact unavailable and instead "Upgraded to a 4 bedroom apartment". All without consulting myself and would not give a refund, guy on the phone was rude and simply told us theres nothing i can do about it, i guess not, but i will never be staying there again.
A short holiday near the beach on the Central Coast. Location suited us with about 1km walk to the main shopping area with restaurants and Coles. Need to drive to Norah Head for surfing beaches with a range of options for different levels. Nice walk near Norah Head lighthouse which is well worth a visit.
FALSE ADVERTISING- Property is run down, dirty and nothing like the photos. Smoke detector handing off ceiling, paint peeling, mould, looked onto a brick wall, felt like a dungeon, bed cover stained, smelt damp old old bed dumped outside by front door. Complained to Expedia and the property refused to engage with them.
Room was not ready on time. Floor was dirty. Steamer wasn't working. Toaster wasn't working. Verd to open the front door. Blind issues in the lounge & one of the room
This is not a resort!
It’s a tiny temu lap pool. Tiny spare. Tiny rooms. Water in stair well made it unsafe and it was used for storage. Second hand elevator had three levels but the building is only two levels. Water at the door step everyday. Holes kicked in door of bathroom room with the drain grate that kept coming up. Tiniest bathroom with no bench space. The blind was broken. I hand rolled it down and then it was stuck down. Photos are all altered. Vinyl lounges peeling. Seriously bad. Not worth even $100 a night but should actually be shut down.
Cathrine
Stayed 2 nights in Jan 2025
8/10 Good
Lena
Jan 25, 2025
Liked: Cleanliness
Clean n comfortable. A few more milk portions would be good. Car parking was a problem.
Otherwise quiet
This “resort” is average. We arrived half hour before checkin and they made us wait. After that, the shower door came off and we asked the man in the office to please get it fixed before we got back that night. That’s after we made 4 phone calls to the number and no one answered. I could have walked into that little office space and taken everything! That night the shower screen still wasn’t fixed, so we didnt have showers the next morning. We couldn’t find anyone at check out and a lady pushing the linen trolley said she could take the key and would pass on the message about the shower screen again. The people who seemed to “run” it were extremely laise fair. I certainly wouldnt employ them. The resorts location is good but it’s certainly not a resort I would return to. Sorry.
Not plesant. Pictures are false. Would not recommend.
Suzanne
Stayed 1 night in Dec 2024
6/10 Okay
Marie
Dec 22, 2024
Disliked: Staff & service
When i arrived and was shown my room which was ok went to turn tv on it didn't have a cable on the back so couldn't use it had to wait to find someone to fix it up for me. They weren't very friendly 😕
Marie
Stayed 1 night in Dec 2024
6/10 Okay
Kirsti
Business traveller, Travelled with partner
Dec 22, 2024
Liked: Staff & service
It was what you would expect for a 3 star place, lots of little things that could easily be changed, but all in all it was ok