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"Bungalows we’re rustic and fun. Make sure to take extra outlet plugs, only 1 per room. Ice is limited. Beach covered in saragassum seaweed, unable to
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Within a 15-minute walk of this Zona Hotelera hotel, you'll find Las Palmas Public Beach and Playa Paraiso. Tulum Mayan Ruins and Tulum Beach are also within 3 miles (5 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy perks like free valet parking and free WiFi. Free self parking, a terrace, and a garden are also offered.
Diamante K - Inside Tulum National Park ratings based on 6 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Diamante K - Inside Tulum National Park
Everyone (3)Couples (2)Family (1)
3 out of 5
Bungalows we’re rustic and fun. Make sure to take extra outlet plugs, only 1 per room. Ice is limited. Beach covered in saragassum seaweed, unable to utilize. Restaurant staff and food was excellent. Front desk staff were not very helpful with concierge type things. Didn’t seem like there really was a concierge. Pool is small and water cold. Wellness classes were enjoyable. Everything in Tulum was way overpriced!! Will not return to Tulum because it is unbelievably expensive. Taxi 2 miles $50 each way. Food outrageously priced and shopping super expensive.
Posted by Catherine on 21 Mar. 2023
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Comment from Hotel Management
24 Mar. 2023
by Gerardo García / Customer service
Catherine, thank you very much for rating us and sharing your experience, for us the most important thing is to listen to our guests and make them feel at home. We will take into account all your comments to continue improving. We also want to tell you that every day we have a team that is in charge of cleaning our beach, however, the sargasso is a natural process that does not depend on us. Thank you for choosing Diamante K.
4 out of 5
Posted by marcia on 7 Feb. 2023
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5 out of 5
Great place to stay. And a beautiful setting!
Posted by James, from ARLINGTON on 8 Jan. 2023
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Comment from Hotel Management
18 Feb. 2023
by Gerardo García / Customer service
James, thank you very much for rating us and sharing your experience. We are glad to hear you enjoyed your stay and our facilities, we hope to see you back soon!
4 out of 5
This place is very eco friendly, great to disconnect from everything and everyone, it rain for one night while I was staying there and it was the best night just to listen to the rain and to the ocean waves felt amazing! The hotel room is very clean, keep in mind there is a lot mosquitos but they have a a cover for the bed so they can’t get in, and also there is not air condition.
Posted by a verified traveller on 30 Jun. 2021
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Comment from Hotel Management
2 Jul. 2021
by Diamantek
Thank you for choosing Diamante K and for taking the time to write this review. We are glad to hear that you enjoyed your stay and connected with nature despite the weather.
5 out of 5
Posted by a verified traveller on 3 Apr. 2019
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Comment from Hotel Management
3 Apr. 2019
by Juan Cruz
Thanks for staying at Diamante K.
Looking forward for your next visit!
4 out of 5
Lovely, tranquil accommodations.
This is one of the most beautiful, natural, and chic places we have ever stayed. Convenient taxis, helpful staff, just simply lovely.
I did have a fall due to no lighting on a stair case and a weird odor in our room. Seemed to fall on deaf ears until CSM overheard. That did not detract from our desire to return again tho.
Posted by Brenda, from katy, texas on 2 Feb. 2018
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Comment from Hotel Management
3 Feb. 2018
by Sofia
Dear Brenda,
Thanks for took a time to send us your review. We are happy to know you have had a good experience with us.
Thanks for letting us know about your fall during your stay so we could solve the problem adding a new light.
Looking forward to receiving you and your family again :)
Diamante K - Inside Tulum National Park offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Diamante K - Inside Tulum National Park. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 3-star Tulum hotel is smoke free.
29 guestrooms or units
Meeting rooms
Deli
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Babysitting or childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Diamante K - Inside Tulum National Park offers 29 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.
Pillowtop beds
Luxury bedding
Shower
Housekeeping (daily)
Massage in room (surcharge)
Safe
Toiletries (free)
Ceiling fan
Unique furnishings
Unique decor
Connecting rooms available
Wardrobe or closet
Food & Drink
Casa Maria - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Spa Services
Massages on beach
Massages
Deep tissue massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Diamante K - Inside Tulum National Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Debit cards not accepted
Staffed front desk
Smoke detector
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 150 per stay
A damage deposit of USD 150 will be collected before check-in.
Resort fee: USD 15 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 280 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Diamante K Hotel Tulum
Diamante K Hotel
Diamante K Tulum
Diamante K
You should know
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
