Within 3 miles (5 km) of this Tulum hotel, you'll find Tulum National Park and LabnaHa Ecopark Adventures. Tulum Mayan Ruins is within 6 miles (10 km) and Gran Cenote is within 9 miles (15 km).
This all-inclusive hotel features a private beach, an attached winery, and a full-service spa. Relax with free beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Soaking tubs, free WiFi
The 432 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include furnished balconies or patios and deep soaking bathtubs.
8 Oct. 2021 by E-Concierge
Thank you very much for your visit, feedback and your kind comments, we hope to see you soon here at your home away from home Dreams Tulum Resort & Spa.
28 Sep. 2021 by E-Concierge
Thank you very much for your comments and visit, we are looking forward to welcome you once more. Warm regards,
26 May 2021 by E-Concierge
We highly appreciate your comments and that our staff contribute to make this vacation a memorable one, Rest assured we'll pass your greetings to our staff and management. We are looking forward to welcome you once more at our little slice of paradise Dreams Tulum Resort & Spa.
14 May 2021 by E-Concierge
Thank you for your ratea and visit, we are looking forward to welcome you soon.
29 Dec. 2020 by Social Media Coordinator
Dear guest: Thank you for rating us with 5 stars. It is great to know that you had an amazing vacation!
3 Nov. 2020 by E-Concierge
Dear guest. Thank you for taking the time to share your review. We are glad to hear that you enjoyed your stay at our resort and to know the positive aspects of your stay make us feel proud. We look forward to your return. Sincerely.
6 Oct. 2020 by E-Concierge
Dear guest. Thank you for taking the time to rate your experience at our resort. We are happy to know that you had a pleasant stay. We look forward to your return. Sincerely.
28 Sep. 2020 by E-Concierge
Dear guest. We thank you for your review. First of all we offer you an apology for not having fully met your expectations. We will work hard to improve waiting times in our restaurants and with the attitude of our staff. We hope you give us a new opportunity to regain your trust. Sincerely.
11 Sep. 2020 by E-Concierge
Dear guest. Thank you for taking the time to rate your experience at our resort. We are happy to know that you enjoyed your stay. We look forward to your return. Sincerely.
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive hotel also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Tulum hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site antigen/rapid COVID-19 testing is available for a fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.