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Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Property class: 4
4-star hotel near Tulum Beach, connected to a shopping center

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Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

A modern pool area with a checkered floor, wooden furniture, and a staircase leading to a balcony.
A modern bathroom with a bathtub, shower, and a wooden fence.
A concrete bathtub in a garden with a wooden fence and plants.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.
A modern building with a thatched roof, stone walls, and a wooden fence.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

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About the area

Tulum

Oceanside stay.Your stay at this Zama hotel places you within 2 miles (3 km) of Dos Aguas Park and Jaguar Park. Hospital de Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

What's nearby

  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Jasmine - ‬18 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Xibak Tulum - ‬8 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

4-star hotel near Tulum Beach, connected to a shopping center
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers its guests an outdoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 24 guestrooms or units
  • 2 levels
  • Built in 2023
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Concerts/live shows
  • Games
  • Hot tub
  • Outdoor pool
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1500 per vehicle (maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

How close is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum to the airport?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is 26.5 mi (44-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have an airport shuttle?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of MXN 1500 per vehicle.

How close is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum to the beach?

This hotel is 2.9 mi (10-min drive) from Tulum Beach and 3.7 mi (18-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offer free breakfast?

Free breakfast isn’t provided at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum, but continental breakfast is offered for a fee of MXN 120 for adults and MXN 120 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, there is no casino at this hotel.

What time is check-in at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

This hotel offers free self parking.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a pool?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum features an outdoor pool.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum to downtown Tulum?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is 1 mi away from Tulum.

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 226 reviews
Rating 8 - Good. 31 out of 226 reviews
Rating 6 - Okay. 17 out of 226 reviews
Rating 4 - Poor. 4 out of 226 reviews
Rating 2 - Terrible. 12 out of 226 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the place so much that I will definitely recommend and stay again when I travel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing. The staff go above and beyond, it's truly a must stay kinda place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short couple trip and had an amazing time. Courteous staff and peaceful environment made it memorable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors and helpful staff made our stay so relaxing. Great place for couples to unwind and enjoy quality time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for my meetings. The room was clean and quiet and the staff was very helpful and professional. excellent stay for business travellers.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My business trip was made easier by the efficient staff and clean, modern rooms. Good breakfast too!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay — warm hospitality, beautiful surroundings, and the candlelight dinner was a cherry on top. Highly recommended for couples.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem for couples! Romantic setting, lovely rooms, and great service. We had a peaceful and relaxing time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good! You need a car to go to other places or download the app called In Drive, it an Uber for them. Trips will cost for you between $5 to $20 to get anywhere. Aldea Zama is a new place in Tulum, very calm and quiet, some coffee places and restaurants near by.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super quiet stay — perfect for a low-key reset. If you’re planning to be out all day and just need a place to unwind at night, this is a solid budget-friendly option. Minimal amenities (just the pool), but sometimes simple is all you need.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed solo and felt at home. Everything was well organized and the environment was very friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference. Well-maintained space with all required amenities. Very satisfied with the service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly helpful staff, enjoyed the pool. No hot water or food. TV didn't work but I wasn't there to watch TV anyway. There was some dog barking from the neighbors.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025