Book a hotel near Universal Orlando Resort, Florida Center

"Staff were mean and rude, we tried using the dining table at the lobby. They told us to leave just because we are carrying food from somewhere even though we bought coffee and fruits from the dining area. I paid almost $600 for my 2 days stay and I’m not allowed to use dining tables to eat? They did not even provide microwave inside the room the reason why we are in the lobby to find a place to warm our food and eat"

"Hotel close to many attractions, clean comfortable beds"

"The check in took long time had three waiting to check in and was having problems verifying a persons reservation. Had two check in computers but only used one even though another staff was sitting in an office in the back. We requested a room with two beds but found out they were all on second floor had no elevator and since we were handicapped would not work. They moved us downstairs to a one bed. Found out they have no cable tv only can steam from your own device. Asked to cancel the next day as they did not meet our needs they said ok. Upon check out they said they were not going to cancel the next day we had to pay. Whatever just wish they wouldn’t have lied to began with. The place was updated and rooms were ok. It’s close to universal. Based on our treatment will not stay again and not recommend it. "

"The gym was small but adequate. The resort was great over-all. The only complaint i have is that there wasn't any hooks in the room to hang towels or anything. No where to hanf clothes. "

"No airport shuttle provided, also no taxi services were available. The staff said guests needed to find their own transportation to and from the airport."

"Check in was quick and easy, lots of places to get food and drinks, water taxi for the parks."