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Hotel Dona Palace

4.0 star property
4-star historic hotel near St. Mark's Square

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Photo gallery for Hotel Dona Palace

Restaurant
View from property
Daily full breakfast (EUR 25 per person)
Interior detail
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
San Marco 391, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪1 min walk‬
  • Place, St. Mark's Basilica
    ‪3 min walk‬
  • Place, Bridge of Sighs
    ‪3 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort)

Junior Suite (Comfort)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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Junior Double or Twin Room

Junior Double or Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Classic)

Junior Suite (Classic)

Junior Suite (Classic)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Venice

Venice City Center stay.At this Venice City Center hotel, you'll be well placed to visit St. Mark's Square and St. Mark's Basilica, both steps away. Also, Rialto Bridge is within half a mile (1 km) and Piazzale Roma is within 2 miles (3 km).

What's nearby

  • St. Mark's Square - 1 min walk - 0.0 km
  • St. Mark's Basilica - 3 min walk - 0.3 km
  • Bridge of Sighs - 3 min walk - 0.3 km
  • Doge's Palace - 5 min walk - 0.4 km
  • Rialto Bridge - 6 min walk - 0.6 km

Restaurants

  • ‪Ducale Caffè - ‬3 min walk
  • ‪Birreria Penasa 2.0 - ‬2 min walk
  • ‪Rossopomodoro - ‬1 min walk
  • ‪La Piazza - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬2 min walk

About this property

Hotel Dona Palace

4-star historic hotel near St. Mark's Square
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the historic Hotel Dona Palace.

This 4-star Venice hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 5 levels
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Dona Palace offers 27 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Hotel Dona Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Excellent accommodations. Very close to everything in Venice. Staff incredible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff Clean, large room Convenient location. Only down side was the outdoor lights over the canal
Stayed 1 night in Oct 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look at Your Key Card Closely

The location of the hotel is great! Less than a block to St. Mark's Square and Cathedral. There are plenty of dining options nearby. However, I lost my room key and they were besides themselves because the room number is engraved into the room key card. I have NEVER stayed at a hotel that has the number in the key card. It is a ridiculous practice!
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend The Donà Palace. An intamit
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto location.

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Morning Buffett
Rialto Bridge
Rialto Bridge
Grand Canal
Stayed 2 nights in Jul 2025

10/10 Excellent

isabelle

Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, right on canal! Clean and beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dona Palace was a great place to stay. I loved having a private dock. Our trains were delayed over 5 hours so, after a long day of travel from Capri it was great to have a water taxi that pulled us right up to the hotel. The rooms were clean, beds comfortable, and the patio was a pleasant place to sit and watch the gondolas go by. Breakfast had a nice variety in a lovely room. I would definitely recommend this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent. Service was above and beyond. The staff was very helpful with all my transfers.
Stayed 3 nights in May 2025

10/10 Excellent

MIROSLAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One minute walk from St. Mark’s Basilica. Relaxing patio on ground level and veranda on 2nd floor. Very quiet. Friendly staff, good breakfast, good drinks in lounge room. Rooms are typically small, well equipped. Clean. Highly recommended. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a short weekend stay here for my wife’s birthday and couldn’t have been happier with our stay. The location is extremely convenient to Piazza San Marco and is still a short walk to the Rialto Bridge area. Our room was a very good size, and the bed was very comfortable. We had a nice little balcony with a view of the canal where we could watch the gondolas float by. The breakfast buffet was spectacular with a large assortment of pastries, fruit and juices and included some egg and meat options as well. The hotel really made my wife’s birthday special as well with a wonder full dessert with a birthday candle at breakfast and when we returned to the room after a morning tour we were greeted with an ice bucket of Bellinis and a nice note wishing her a happy birthday. I will book this hotel again in a heartbeat on our next trip to Venice.

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, friendly and accommodating staff and beautiful property and area.
Stayed 1 night in Oct 2024

10/10 Excellent

nalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed. The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very pretty right on a small canal
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas, Sammamish

Travelled with partner
Liked: Amenities, property conditions & facilities
This is a very nice hotel. Our room was clean, with good air conditioning and quiet. Italian hotel rooms are generally very small by American standards and this property is no different, however it was comfortable for two adults. The bathroom itself is fairly big but it does not have countertop to layout all your toiletries and the shower is a bit small but we managed just fine. The shower has plenty of hot water and has good water pressure. The staff is very attentive. The location is less than 5 minutes to San Marcos square. They have a nice outdoor patio on a small canal where you can enjoy an aperitif before or after dinner. They offer an outstanding breakfast in a beautiful dining room. We enjoyed our stay and would recommend the Hotel Donà Palace to anyone planning a trip to Venice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sammy

Travelled with partner
Liked: Amenities
Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but hard to find

We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, highly recommended.

First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on a canal! Staff was so accomodating and pleasant.
Stayed 2 nights in Jul 2024