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Novotel Venezia Mestre Castellana

4-star property
Via Alfredo Ceccherini 21, Mestre, VE 1-855-887-0424
3.0 out of 5
See all 2 travelocity Reviews

"Modern and clean. Staff very helpful, especially with day trip into Venice. " More

By a verified traveller on Thu 01 Jul 2021

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Porto Marghera

In Mestre

You'll find Porte di Mestre Shopping Center and Ferretto Square within 2 miles (3 km) of this hotel. Villa Salus Hospital and M9 Mestre Museum are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. Enjoy the seasonal outdoor pool and perks like free WiFi.

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $150* Per night/room 30 Apr. - 1 May

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Novotel Venezia Mestre Castellana ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Venezia Mestre Castellana

Family (1)
5 out of 5
Modern and clean. Staff very helpful, especially with day trip into Venice.

Posted by on 1 Jul. 2021

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Comment from Hotel Management

12 Aug. 2021 by Marco Majolino - General Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Venezia Mestre Castellana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Majolino - General Manager

1 out of 5
Did not have iron or outlet converter in room. Staff not prompt or responsive .

Posted by on 2 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by Cristiana Crippa

Dear Guest, thank you for your feedback. Our hotel has a private ironing room on the fist floor. All staff are informed of the comments that will help us improve and provide better service. We look forward to welcoming you back soon at one of the Novotel hotels. Your Sincerely, Cristiana Crippa - general manager

About the Novotel Venezia Mestre Castellana

Location Via Alfredo Ceccherini 21, Mestre, VE 30174

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 26:

  • Swimming pool

Property Features

Novotel Venezia Mestre Castellana offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the family-friendly Novotel Venezia Mestre Castellana. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mestre hotel.

  • 1 building
  • 215 guestrooms or units
  • 8 levels
  • 3714 sq ft of conference space
  • 345 sq m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Venice Carpenedo Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Venezia Mestre Castellana offers 215 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Novotel Venezia Mestre Castellana has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Events/parties allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 15
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is not used for disinfection
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Uncovered self parking fee: EUR 8 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Mestre
  • Novotel Venezia
  • Novotel Venezia Castellana
  • Novotel Venezia Castellana Hotel
  • Novotel Venezia Castellana Hotel Mestre
  • Novotel Venezia Mestre
  • Novotel Venezia Mestre Castellana
  • Novotel Venezia Mestre Castellana Hotel
  • Novotel Venezia Mestre Castellana Hotel
  • Novotel Venezia Mestre Castellana Mestre
  • Novotel Venezia Mestre Castellana Hotel Mestre

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 27 and close September 17.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.