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The Westin Virginia Beach Town Center

4.0 star property
4-star Art Deco hotel in Virginia Beach Town Center

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Photo gallery for The Westin Virginia Beach Town Center

Lobby
Indoor pool
Lobby
Exterior
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
4535 Commerce St, Virginia Beach, VA, 23462
  • Sandler Center for the Performing Arts
    ‪1 min walk‬
  • Mount Trashmore Park
    ‪20 min walk‬
  • Virginia Beach Boardwalk
    ‪16 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-in Shwr)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Virginia Beach

City center stay.Your stay at this Virginia Beach Town Center hotel places you within 12 miles (20 km) of First Landing State Park and Virginia Museum of Contemporary Art. Virginia Zoo and Virginia Beach Boardwalk are within 12 miles (20 km).

What's nearby

  • Sandler Center for the Performing Arts - 1 min walk - 0.2 km
  • Mount Trashmore Park - 20 min walk - 1.7 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 12 min drive - 12.4 km
  • Virginia Beach Boardwalk - 16 min drive - 18.2 km
  • Ocean Breeze Waterpark - 17 min drive - 19.4 km

Getting around

  • Military Highway Station - 8 min drive
  • Norfolk Station - 11 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬11 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Yard House - ‬1 min walk
  • ‪Wegmans Sub Shop - ‬11 min walk
  • ‪Keagan's Restaurant - ‬4 min walk

About this property

The Westin Virginia Beach Town Center

4-star Art Deco hotel in Virginia Beach Town Center
The Westin Virginia Beach Town Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 11266 square feet (1047 square meters) and includes conference space. A vending machine, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly The Westin Virginia Beach Town Center. Free self parking is available. A complete renovation of The Westin Virginia Beach Town Center was completed in December 2018.

This 4-star Virginia Beach hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 11266 sq ft of conference space
  • 1047 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Virginia Beach Town Center offers 236 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar near toilet (32 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Hotel Virginia Beach Town Center
Westin Virginia Beach Town Center
Virginia Beach Westin
Westin Virginia Beach Town Hotel Virginia Beach
Westin Virginia Beach Town Center Hotel
Virginia Beach Westin
The Westin Virginia Beach Town Center Hotel
The Westin Virginia Beach Town Center Virginia Beach
The Westin Virginia Beach Town Center Hotel Virginia Beach

The Westin Virginia Beach Town Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Nancy

Travelled with family
Stayed 2 nights in Mar 2025

4/10 Poor

Clara

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

O'lando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was excellent. Whatever you need they will get for you. The only complaint was the parking. Although it was free, it was a parking garage and it was very narrow. And if they have a big event going on parking was hard to come by. I drove around the garage for 45 mins trying to find a place to park
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

antwone

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Must say it was convenient. It's in the center of a lot of dining areas. Great for social drinking as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a weekend trip to Virginia Beach
Stayed 1 night in Dec 2024

8/10 Good

Demir

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay to take advantage of the theater, the shops and the restaurants. Room was space and clean, comfortable beds. I don't give it five stars because it doesn't have amenities like bathrobes, shower caps and vanity sets, etc. The parking garage is free and attached to the hotel which was nice because it was cold. The front desk staff was very accommodating and nice. Shohn, Megan B, Amy and Angie were great!!!! We ending up getting another room for one of our party and they were fast and got us a room on the same floor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelcey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay‼️‼️

Our stay was very relaxing and comfortable. We love staying at this hotel when we are in the area. We have never been disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband celebrated our anniversary n valentines the r every year
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Well, let me see if I can submit that real quick.The room wasn't clean.The phone was broken.They were supposed to be fixed the next day and they were offered me.A different room beneath the room was as nice as the one I had. The shower gel fell out of the wall.They didn't fix it and fell out of the wall again and cut my foothe hair dryer was discussingly dirty.Or clean it. The bathtub wouldn't hold water and maybe and they didn't fix it. Andy tried her very best to make me happy.Moving me to the different room that was a bit nicer. Restaurant menu very limited and they were constantly out of stuff. Handrails were missing out of the elevator after 2 days.It still wasn't fixed. Overall extremely disappointed from an high rated hotel being very dated and dirty. They did compensate me one night and upgraded my room one night. But I don't think I will ever stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jan 2025

10/10 Excellent

Odell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the overall area where the hotel is located is perfect! I would gladly recommend anyone to book their stay at the Westin.
Stayed 1 night in Feb 2025

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stephaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Aline

Stayed 2 nights in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service

Should Have Been Better

The staff were, without exception, excellent. The hotel is a bit dated. No morning coffee was available downstairs, except Starbucks, which was $2.50 per plain old coffee. So for those that are averse to using in-room machines, tough. Plain coffee should be free for hotel guests as it is at most every hotel, even if at the in-house Starbucks. The bed was not comfortable. It was apparently not a Marriott mattress (the Westin is a Bonvoy prop) or it was a very old one with little support. Upon checkout there were no luggage carts available. The wait was uncertain, so I loaded up the wife and myself and hefted it all down ourselves. All-in-all one should expect better from a Town Center hotel carrying the name Westin.
Stayed 2 nights in Jan 2025