Book Cheap Hotels in West End

"It was absolutely wonderful."

"We travel very frequently. I never leave negative reviews unless it’s intolerable conditions. I would highly suggest this property be avoided!! The HVAC obviously was not operating properly. Our room was so humid the floor was wet, the countertops wet and clothing damp. We had to keep the temp set at 67 degrees to keep the humidity level at even a tolerable condition. Then it was very uncomfortable. The maintenance guy sent up was not experienced and had no idea how to resolve the issue. Communication was difficult as he spoke no English nor did cleaning staff. We couldn’t use our balcony due to marijuana smoke from other guests on balconies. The property clearly stated no smoking on property. When we requested to the front desk staff to resolve issue the blonde haired front desk clerk snapped at me stating she did not know who was smoking and refused to assist. She was extremely rude. The breakfast was fair at best but closed at 9am. Multiple guests complained about the early closing time. I had high hopes for this property due to beach location but it’s in need of AC replacement. Also tub/shower very slippery. We had to request a mat as we both almost fell in the tub. Avoid this property. I give it a one star at best "

"Had a great stay"

"Had to yell for the front clerk to come out from the office to register in and then when i returned an hour later and wanted to buy water she was no where to be found. Waited over 20 minutes for her to return from who knows where before i could get the water. Woman working breakfast bar was a mean woman who when i said good morning too she just gave me a dirty look and keep walking. Both of those employees need a serious attitude adjustment. "

"hotel was fine"

"Good place to spend the night"