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Bonnie Castle Resort & Marina

3.0 star property
3-star hotel near Heart Island

Choose dates to view prices

Bonnie Castle Resort & Marina

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Aerial view
Room, 1 King Bed, Jetted Tub, River View
Alfresco dining
Free toiletries, towels

Overview of Bonnie Castle Resort & Marina

Reviews
7.0

Good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Popular LocationWindows on the Bay5 min walk
  • Popular LocationLil' River Fudge Co / 5&10 Varity Store5 min walk
  • Popular LocationGananoque Station33 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)40 min drive

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Alexandria Bay

In Alexandria Bay .You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. 1000 Islands Tower and Thousand Islands National Park are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 14 min walk
  • Thousand Islands Winery - 9 min drive
  • St. Lawrence Islands National Park - 18 min drive
  • Boldt Castle - 20 min drive
  • Heart Island - 21 min drive

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • Riley's by the River - 10 min walk
  • Boldt Castle Food Concession - 21 min drive
  • Coleman's Dock Of The Bay - 12 min walk
  • The Gal's Place - 11 min drive
  • Northstar Family Restaurant - 17 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (limited hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 197 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 262 out of 1000 reviews" "
Rating 4 - Poor. 140 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tabitha

Stayed 1 night in Jan 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place
Absolutely enjoyed ourselves.. Clean, cozy, and beautiful view..
Stayed 3 nights in Jan 2024

6/10 Okay

Satina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask if party going on before booking.
The hotel itself was clean, comfortable beds. The staff were wonderful, BUT, next door is a reception hall I guess and xmas parties were going on each night. People are pretty selfish and ignorant thinking that parking in front of a hotel room on the first floor to go party is okay. The owners/managers should make sure that the hotel guests get to park in the parking spaces before partiers get to park in them. They blocked the drives, at least the second night, they put saw horses out to keep the main drive usable. Sad that a guest can't go to have dinner, and return and be able to park without having to go down and hopefully find a spot near stored boats. And the parking area near the pavilion has 1 row and then 3 cars widths then another double row. The owners need to make sure their hotel room paying guests can get a parking space, not the poor staff. I probably would consider staying there again, if riverfront is booked up.nSadly, a bad experience does overshadow future visits.
Stayed 2 nights in Dec 2023

2/10 Terrible

Satina

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Dec 2023

8/10 Good

daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Nancy

Travelled with group
Liked: Staff & service, amenities
Very convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Karyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, beautiful view
Stayed 1 night in Oct 2023

8/10 Good

Randy

Stayed 1 night in Oct 2023