SkyCity Hotel

4.5 star property
4.5-star luxury hotel near Sky Tower

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Photo gallery for SkyCity Hotel

11 restaurants, lunch, dinner served; American cuisine
Yoga
Front of property
Premium Twin Suite
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(226 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium Twin Room

  • Sleeps 3

Premium King Suite

  • Sleeps 2

Premium Two Double Suite

  • Sleeps 3

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Family Suite

  • Sleeps 2

Premium Twin Room

9.2 out of 10
Wonderful
(119 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Courtyard King Room

  • Sleeps 2

Premium Courtyard Twin Room

  • Sleeps 3

Accessible Twin Room

  • Sleeps 3

Accessible King Room

  • Sleeps 2

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Auckland

Heart of Auckland.With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Weta Workshop Unleashed and University of Auckland are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

4.5-star luxury hotel near Sky Tower
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1252 out of 1940 reviews
Rating 8 - Good. 470 out of 1940 reviews
Rating 6 - Okay. 129 out of 1940 reviews
Rating 4 - Poor. 54 out of 1940 reviews
Rating 2 - Terrible. 35 out of 1940 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

We enjoyed our stay. Excellent position great staff. Clean well appointed room
Stayed 3 nights in Sep 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff mostly very friendly. Reception staff would benefit from a basic knowledge of Skycity loyalty scheme,rather than proactively hiving incorrect information. Housekeeping very friendly and efficient.
Stayed 7 nights in Sep 2025

10/10 Excellent

Subrata Kinkar

Stayed 4 nights in Sep 2025

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous service. Rooms are exactly what we needed. Even better walking in to the view of the base of the sky tower! Warm, comfortable & exceptional service.
Stayed 1 night in Sep 2025

8/10 Good

ben

Stayed 2 nights in Sep 2025

4/10 Poor

Kim

Travelled with family
Disliked: Amenities
There were dirty clothes in the bathroom, hair and contact lenses also!
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Lovely room. I really appreciated the friendly, helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

OTAHITI

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff very friendly, nice gym, Woolworths is an around a 5 min walk.
Stayed 3 nights in Sep 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, obviously. Great restaurants, lots to see & do.
Stayed 2 nights in Sep 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome central Auckland hotel to stay. I did think the housekeeping was slow, might be short staffed?
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Stayed 1 night in Sep 2025

10/10 Excellent

Kylie

Stayed 1 night in Sep 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sky City Hotel is a very nice place to stay in the city.
Stayed 1 night in Sep 2025

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to every thing good value for the price e
Stayed 7 nights in Sep 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy large beds, great location. Tv volumes didn’t work in neither my friends or my room
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Fab stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location and staff super friendly and accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were all very Polite and Well Mannered and also Helpful too. Only Negative I have as a Visitor is having a Vehicle Park in the Carpark and Pay not only per night BUT per every Exit as well which is pretty strange
Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025