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Paradise Palms Resort

Property class: 3.5
Family-friendly 3.5-star hotel near Palm Cove Beach

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Paradise Palms Dr, Kewarra Beach QLD, Cairns, QLD, 4879
  • Place, Paradise Palms Country Club
    ‪2 min walk‬
  • Place, Kuranda National Park
    ‪1 min drive‬
  • Place, Cairns Esplanade
    ‪19 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪22 min drive‬

Room options

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A balcony with wooden flooring, two striped sofas, and a small table. It overlooks a marina with boats and a mountainous landscape.

Shangri-La The Marina, Cairns

Cairns Central Business District
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
9.0 out of 10, 1028, 1,028 reviews
The price is CA $262
CA $288 total
includes taxes & fees
Sep 15 - Sep 16
Shangri-La The Marina, Cairns

About the area

Cairns

Kewarra Beach stay.At this Kewarra Beach hotel, you'll be within a 5-minute walk of Wet Tropics of Queensland and Kuranda National Park. Smithfield Conservation Park and Clifton Village Shopping Centre are also within 3 miles (5 km).

What's nearby

  • Paradise Palms Country Club - 2 min walk - 0.2 km
  • Kuranda National Park - 1 min drive - 0.4 km
  • Palm Cove Beach - 4 min drive - 3.2 km
  • Kewarra Beach - 4 min drive - 2.9 km
  • Cairns Esplanade - 19 min drive - 22.7 km

Getting around

  • Redlynch Station - 14 min drive
  • Cairns Intl. Airport (CNS) - 20 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬6 min drive
  • ‪Palm Cove Tavern - ‬6 min drive
  • ‪Kuranda Hotel - ‬26 min drive
  • ‪Burger Inn - ‬6 min drive
  • ‪Trinity Beach Tavern - ‬7 min drive

About this property

Paradise Palms Resort

Family-friendly 3.5-star hotel near Palm Cove Beach
There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. As a guest of Paradise Palms Resort, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Paradise Palms Resort. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 73 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2009
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Paradise Palms Resort offers 73 accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available.

Similar properties

A balcony with wooden flooring, two striped sofas, and a small table. It overlooks a marina with boats and a mountainous landscape.
Shangri-La The Marina, Cairns
Cairns Central Business District
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.5 out of 5, 1028, 1,028 reviews
The price is CA $262
CA $288 total
includes taxes & fees
Sep 15 - Sep 16
Shangri-La The Marina, Cairns

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf
  • Gym
  • Mini golf
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during June, July, and August:
  • One of the swimming pools
  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Paradise Palms Country Club
Paradise Palms Country Club Kewarra Beach
Paradise Palms Resort & Country Club
Paradise Palms Resort & Country Club Kewarra Beach
Paradise Palms Hotel Country
Paradise Palms Resort & Country Club Hotel Kewarra Beach
Paradise Palms Resort And Country Club
Paradise Palms Apartment Kewarra Beach
Paradise Palms Kewarra Beach
Paradise Palms Resort Country Club
Paradise Palms
Paradise Palms Resort Hotel
Paradise Palms Resort Cairns
Paradise Palms Resort Hotel Cairns

Frequently asked questions

How close is Paradise Palms Resort to the airport?

Paradise Palms Resort is 13.1 mi (20-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Paradise Palms Resort have an airport shuttle?

Paradise Palms Resort offers an airport shuttle 24 hours a day, for a charge of AUD 25 per person, one way.

How close is Paradise Palms Resort to the beach?

This hotel is 1.8 mi (4-min drive) from Palm Cove Beach and 1.7 mi (4-min drive) from Clifton Beach. Don't forget your sunscreen!

Does Paradise Palms Resort offer free breakfast?

Paradise Palms Resort does not offer free breakfast.

Is there a casino at Paradise Palms Resort?

No, there is no casino at this hotel, but Reef Hotel Casino (21-min drive) and Cazalys Cairns (22-min drive) are nearby.

What time is check-in at Paradise Palms Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Paradise Palms Resort?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Paradise Palms Resort have a pool?

Paradise Palms Resort features 2 outdoor pools and a children's pool.

Does Paradise Palms Resort have a restaurant?

Yes, there is a restaurant on site.

Does Paradise Palms Resort have a spa?

There are no spa services available at this hotel.

How close is Paradise Palms Resort to downtown Cairns?

Paradise Palms Resort is 11.9 mi away from Cairns.

Paradise Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 468 reviews
Rating 8 - Good. 146 out of 468 reviews
Rating 6 - Okay. 31 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
When I arrived there was no key for my room. I had to call the manager who came to reception. She was sure I hadn't booked in even after I showed her my booking confirmation. She was under the impression I had made a mistake. At some point she must have found my booking email because she eventually gave me my key but I received no apologies for the mix up or inconvenience.
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean. That said, the kids loved the pool and playground and the apartment was nice and spacious.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Customer service was efficient and excellent especially from Tom. The cleaning was more of changing linens and not floor cleaning and dusting. Main golf course wasn't useable, the big swimming pool was not in working condition either...
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here a few times and have found that it's a really great place. Everything from the pool and children's play areas and restaurant to the accommodation are all well maintained. We will definitely be back.
Stayed 8 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smuk og fantastisk beliggenhed, dejlige værelser og sødt personale. Vi boede her i 9 dage og det var et perfekt udgangspunkt til at snorkle, udflugter i regnskoven, til de smukke omkringliggende strande og Cairns. Nemt at komme til og dejligt fredeligt mist i regnskoven. Aldrig har boet så smukt et sted. Tak paradise Palms palms for et dejligt ophold
Stayed 9 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very quiet with all the facilities need for a homely stay. The gardens and pool area are a delight to see. The undercover parking is very convenient as one can park near to ones room. All the staff very friendly and helpful. The only weak point was the breakfast, the same thing everyday and very plain breakfast at that. We were told when we arrived at the airport that Cairns was not known for its food and the breakfast here was no exception.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room and beautiful grounds

The hotel grounds were very nice and the rooms were quite spacious. The hotel was very quiet and it almost felt like we were the only ones there.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Just a quick stop but it was nice! Pool, restaurant and helpful staffs.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Palms Great Family Facilities

Loved the golf course and the facilities were good
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
They neglected to mention that the restaurant and bar were not open Sunday to Wednesday so had to drive a distance for food, no ice or cold water in fridge and no drinks, no remote for TV so could not watch anything, lower row of tiles in shower had not been cleaned for a long time, fresh plaster repair to hole in wall and powder still had not been vacuumed off carpet...heard every step made be person in room above, reception not around at 6.50pm and actually closed after 7pm, and the 'king bed was 2 singles pushed together....has gone downhill since I last stayed 5 years ago.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Awesome! Stayed 2 nights and found it to be clean, quite and a central location but you’ll need a hire car.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Ana

Liked: Property conditions & facilities
No wifi? stayed for 4 nights and cleaning had extra charges, breakfast was charged. despite paying $$$ for it
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Nice clean rooms and brilliant pool for the kids to swim in.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, staff were very friendly and welcoming.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All good

It was good but one of the toilet sinks was blocked, the washing machine leaked so needed to turn it off after use and the aircon in the bedroom only kinda worked and made squeaking noises. Service was good and the site was pleasant.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No wifi in rooms. No one at front desk early or late.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Clean and friendly. Grounds and ammenities are great. Would love to come again.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Happy stay

Very nice and close to the golf ⛳ course. Would go back. Wasn't there long enough to enjoy the the swimming pool. Not far from the town. The meals were great.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean

Friendly staff. Clean facilities and great facilities. Great location
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

wombat

Liked: Cleanliness, staff & service, room comfort
Was great great staff very friendly good food too
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Malin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

hotellvärldens Ryanair

Väldigt mysig och vacker miljö runtomrking. Perfekt för långa promenader och avkoppling. hyrbil rekommenderas. Sängarna var hårda. Städning obefintlig. Under 2 veckors boende här kom städaren in 2 gånger och bytte handdukar och bäddade sängen. Vi frågade i receptionen och fick som svar att man får betala extra om man vill ha städning dagligen och att det inte är vanligt utan är en europeisk grej. Nej, städning är vanlig i Australien också men tydligen inte här. Handdukar, toapapper och tvål, fick man gå till receptionen för att be om att få nya. Efter att ha frågat 2 gånger får man höra att vi inte kommer få fler gånger. Har dom tänkt att man ska tvätta handdukar själv och köpa tvål själv? Om du har tänkt bada i deras pooler, tänk på att ha med dig en egen handduk. Har du inte det får du låna från hotellet men det kostar också pengar. Wifi har dom inte i rummen utan endast receptionen, som stänger kl 21.00. Kommer du hem sent efter middagen så får du vänta med att surfa till dagen efter. Wifi finns efter stängning i ett rum precis vid receptionen (om du vill stå då det endast finns 2 stolar och en minisoffa) som lär vara upptagna.dock är anslutningen dålig här. Personalens service var urusel. Dom informerar inte vid incheckning och vad som gäller. Och när du ska ner för att ex fråga om ny tvål var beredd på att vänta i 20 min då dom prioriterar privata samtal. Om du går in med inställning att det är en lägenhet och inte hotell så lär du inte bli besviken.
Stayed 13 nights in Jul 2018
Verified review

8/10 Good

Angela

Liked: Room comfort

Spacious for family of 4

Pretty good overall starting to get worn in areas toilet roll holder falling off toilet leaking towels getting old sliding door to balcony mental bit at bottom can catch toes scrap skin off. Appliances were good quality in kitchen & bonus having washing machine & dryer would be good to have few more condiments salt pepper handy towels glad wrap or more containers with lids to store left over food. It was a great location for our family & time & I would go back priced well also you do need a car though.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

リョウ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キッチンの設備が素晴らしく、調味料を持って行き自炊すれば良かったと思う。部屋は広くて素晴らしいが、ベッド２台頼んでいたのがシングルベッドのめちゃ狭いベッドであったのが残念。クイーンベッド２台であれば、最高点でした。ゴルフ４連チャンでしたが、難しいコースで面白い。次回も行くこと決定！
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice resort

We enjoyed an excellent couple of days at Paradise Palms. The room was spacious, well appointed, modern, and very clean and tidy. It had almost everything we could have wanted, including a full kitchen and a balcony. The only negative aspects were the bed, which was two singles joined together rather than a proper king-sized bed, and the lack of Wi-Fi, although it sounds like that will be an option in the future. Being so close to an excellent bar and restaurant, as well as mini-golf and various other activities, was a real bonus.
Stayed 2 nights in Jul 2018