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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
3-star beachfront hotel near North Beach

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
Outdoor pool, sun loungers
Reception
King Garden View | Balcony view
Classic Ocean Front

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪5 min walk‬
  • Miguel Hidalgo
    ‪5 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub

King with Hot Tub

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View

Palm Garden View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Media Luna Apartment

Media Luna Apartment

Media Luna Apartment

  • Ocean view
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cozy Guest Room

Cozy Guest Room

Cozy Guest Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

King Ocean View

King Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Garden View

King Garden View

King Garden View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front

Classic Ocean Front

  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Isla Mujeres

On the beach.At this Centro - Supmza 001 hotel, you'll be well placed to visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach, both within a 5-minute walk. Isla Mujeres Ferry Terminal and Aztlán Galería are also within half a mile (1 km).

What's nearby

  • North Beach - 5 min walk - 0.4 km
  • Miguel Hidalgo - 5 min walk - 0.5 km
  • Isla Mujeres Ferry Terminal - 11 min walk - 1.0 km
  • Cocal Beach - 1 min drive - 0.4 km
  • Dolphin Discovery - 8 min drive - 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪North Garden - ‬3 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

3-star beachfront hotel near North Beach
As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

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Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,016 reviews
The price is CA $185
CA $229 total
includes taxes & fees
Jun 27 - Jun 28
Izla Beach Front Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 29-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
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Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 592 reviews
Rating 8 - Good. 209 out of 592 reviews
Rating 6 - Okay. 74 out of 592 reviews
Rating 4 - Poor. 28 out of 592 reviews
Rating 2 - Terrible. 16 out of 592 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Price went up too much for next year or we would book again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Susan

Stayed 9 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a little off beaten path
Stayed 7 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.
Stayed 7 nights in Jan 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Trevor George, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

Lovely property close to everything very quiet at night no music no loud parties if you want that you can go right down the road to Hidalgo for live music and drinks all night long as well as plenty of food
Stayed 10 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.
Stayed 2 nights in Dec 2024

10/10 Excellent

lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel is an excellent value. The staff provides service that is a bit sluggish and the pillows are extremely uncomfortable, but otherwise I was very happy with my stay.
Stayed 3 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location that felt safe. Y
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our first room had a terrible musty smell and poor water pressure with neighbors that enjoyed smoking on their balcony so we couldn’t open our doorwall. We asked management to move us into another room and they did so, which we greatly appreciated since it was much cleaner, too. We were mostly disappointed that all 3 pools we saw were cold and not heated even slightly, so we didn’t bother to go in. Had they been heated, we would have spent more time on property and bought drinks from their pool bar.
Stayed 4 nights in Dec 2024

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little gem in the middle of everything yet peaceful and relaxing
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with delicious Margaritas!

We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable! The only negative was our shower was cold and was no much more than a dribble.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
Stayed 5 nights in Jul 2024

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Stayed 3 nights in Sep 2024

2/10 Terrible

Estela

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Stayed 8 nights in Sep 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Zuhayr

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024