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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
3-star beachfront hotel near North Beach

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
King Garden View | Balcony view
Outdoor pool, sun loungers
Reception
Classic Ocean Front

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Place, Dolphin Discovery
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Media Luna Apartment

Media Luna Apartment

Media Luna Apartment

  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cozy Guest Room

Cozy Guest Room

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

King Ocean View

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Garden View

King Garden View

King Garden View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front

Classic Ocean Front

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Isla Mujeres

On the beach.At this Centro - Supmza 001 hotel, you'll be well placed to visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach, both within a 5-minute walk. Aztlán Galería and Isla Mujeres Cemetery are also within half a mile (1 km).

What's nearby

  • North Beach - 5 min walk - 0.4 km
  • Miguel Hidalgo - 5 min walk - 0.5 km
  • Isla Mujeres Cemetery - 5 min walk - 0.5 km
  • Isla Mujeres Ferry Terminal - 11 min walk - 1.0 km
  • Dolphin Discovery - 8 min drive - 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Snappers - ‬3 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Buho's - ‬4 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

3-star beachfront hotel near North Beach
As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided once per stay.

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,045 reviews
Izla Beach Front Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 29-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Renovations and closures

The property will be renovating from August 15 2025 to October 20 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Reviews

Hotel Playa la Media Luna, Isla Mujeres Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 615 reviews
Rating 8 - Good. 210 out of 615 reviews
Rating 6 - Okay. 76 out of 615 reviews
Rating 4 - Poor. 29 out of 615 reviews
Rating 2 - Terrible. 16 out of 615 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Stayed 4 nights in May 2025

8/10 Good

Ronda Kay

Travelled with family
Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Johnny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
Stayed 5 nights in Apr 2025

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Stayed 7 nights in Mar 2025

2/10 Terrible

Veronica

Stayed 4 nights in Apr 2025

6/10 Okay

Valerie, Brooklyn

Travelled with family
Liked: Amenities
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Stayed 5 nights in Mar 2025

8/10 Good

Bradley Todd

Travelled with group
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Stayed 7 nights in Mar 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
Stayed 5 nights in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Price went up too much for next year or we would book again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Susan

Stayed 9 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a little off beaten path
Stayed 7 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.
Stayed 7 nights in Jan 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Trevor George, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025