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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property
4-star hotel near Bocagrande Beach

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Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, sun loungers
Exterior
Exterior
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Gym

Explore the area

View in a map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪5 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(48 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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  • Breakfast included
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4.1 out of 5, Very good, 283 reviews
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CA $140 total
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About the area

Cartagena

Oceanside stay.At this Bocagrande hotel, you'll be within a 5-minute walk of Bocagrande Beach and Malecón Bahía de las Ánimas. Plaza Bocagrande Commercial Center and Rio Cartagena Casino are also within half a mile (1 km).

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 18 min walk - 1.6 km
  • El Laguito Beach - 3 min drive - 1.7 km
  • Clock Tower - 5 min drive - 2.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Morena Marisqueria - ‬2 min walk
  • ‪La Brioche - ‬1 min walk
  • ‪El Gran Pandebono - ‬2 min walk

About this property

Holiday Inn Express Cartagena Bocagrande by IHG

4-star hotel near Bocagrande Beach
Holiday Inn Express Cartagena Bocagrande by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cartagena Bocagrande by IHG. Self parking is free.

This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
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CA $131 total
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 26 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 110000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había mermelada en el desayuno
Stayed 2 nights in May 2025

10/10 Excellent

KARLA

Stayed 3 nights in Apr 2025

10/10 Excellent

KARI, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
You gym need alot of work.
Stayed 3 nights in Apr 2025

10/10 Excellent

KARI, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Great property and stay in a safe, vibrant area. Room was ok, definitely a little tired round the edges- could do with a refurb and a deep clean of the communal carpeted areas. Breakfast was ok, they could spend more time on attention to detail with labelling foods. It would seem that in South America, a vegetarian label does not mean it will come without some kind of meat/sausage mixed in or sprinkled on top. The people who served us at breakfast and checked us in (Alex) /out were very nice and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Marion

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Reneged on commitment

When I booked, the website said complimentary air transport (search criteria), but the hotel said we had to pay. When I pointed out the inconsistency, they changed their website information but would not honour their commitment. Really disappointing service
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best dining and staff
Stayed 10 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice! Thank you
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MELRITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that it was on a wide street. Only 1 block away from the beach. Good eateries in walking distance. Staff was very nice & accomodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Virgilio, BOGOTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to close the safe with 800 usd, laptop and table in it. After 3 hrs de I came back, my room was cleaned and all my things were there. That talks really good about people working there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will book it again and enjoy your stay. Wonderful
Stayed 1 night in Apr 2025

4/10 Poor

Guillermo

Disliked: Cleanliness, staff & service, room comfort

Stay away

Hotel condition is not good, hard beds, small bath, horrible service. The will charge you US $80.00 (300,000 Colombian pesos) per visitor
Stayed 3 nights in Apr 2025

10/10 Excellent

Harish

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is ok but not the best, housekeeping skipped cleaning the room one day, breakfast was not the best, location is good, beds are confortable, staff was friendly, not so great for the price, I will look for better options next time.
Stayed 4 nights in Mar 2025

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday express is a great brand. Everything you need was close at hand. Staff was very polite and helpful. I hit the restaurant downstairs and upstairs same menu everywhere even for room service. The food was not that great though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amina

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL, Guatemala

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajamos mucho a Cartagena, ya sea por trabajo o vacaciones, es nuestra primera vez en el hotel y ahora será nuestro hotel de preferencia, muy bien ubicado, tienes todo a unos pasos, restaurantes, farmacias, la playa, etc. Las habitaciones muy amplias, cómodas y limpias, el hotel con decoración muy moderna, y muy bien mantenido. El servicio de las personas que te atienden es TOP, siempre con la mejor disposición y amabilidad, conocimos al Gerente del Hotel al momento del check in, fue tan amable que nos hizo sentir como en casa, y es ahí dónde entiendes todo!!Servicio, servicio, servicio!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Stayed 9 nights in Feb 2025