Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Front desk staff was very friendly and helpful. This hotel is very outdated and needs maintenance. We were on the second floor and the noise was incredibly loud. The room doors practically slam themselves shut. So that was what we heard both nights all night long. None of the âcomplimentaryâ toiletries were available that I happened to forget. Breakfast staff was rude and not friendly. Housekeeping staff came to our room at 9am Checkout wasnât even until 11. They were unable to communicate as they didnât speak English. Iâm assuming to clean? But itâs pretty rude to just start going room to room without knowing if people are gone or not. Our DND was on. Breakfast ran our quickly without many restocks.
It was good! We enjoyed our time there. The staff was friendly and help with any question we had. The pool was nice. Breakfast was good we just like to have bacon more days instead of sausage.
Staff were very friendly and helpful. First room smelled horrible I think someone smoked in the room. The front desk quickly assigned us a new room which was clean and comfortable. Breakfast was nicely stocked with so many selections.
This is one of the best hotel stays we have had. They were friendly and allowed us to use the dining area for our supper. We traveled with14 people and that made it nice.