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Mercure Resort Sanur

Property class: 4
4-star beachfront hotel near Sanur Beach

Choose dates to view prices

Photo gallery for Mercure Resort Sanur

A resort with a central swimming pool, surrounded by lush greenery and thatched-roof buildings.
Creator video - submitted by travel with me
A two-story building with a thatched roof, a balcony, and a garden with tropical plants.
A beach setting with a canopy and a heart-shaped arrangement of candles.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034
  • Place, Mertasari Beach
    ‪4 min walk‬
  • Place, Pura Blanjong
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪17 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a balcony with a view of greenery.

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, and a seating area with a view of greenery outside.

Executive Room, 1 King Bed

7.0 out of 10
Good
(12 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds

A hotel room with two beds, a dining area, and a view of the outdoors.

Executive Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a TV, a small table with a plant, and a balcony with orange curtains.

Family Room, Multiple Beds

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed

A modern living room with a sofa, a coffee table, a flat-screen TV, and large sliding glass doors leading to a garden.

Family Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a desk, and a balcony with orange curtains.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a television, a desk with drawers, and a view of a garden through an open door.

Superior Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Denpasar

On the beach.With a stay at this Sanur hotel, you'll be within 2 miles (3 km) of Sanur Beach and 9 miles (15 km) of Waterbom Bali. Also within 9 miles (15 km) are Kuta Beach and Legian Beach.

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Pura Blanjong - 6 min walk - 0.5 km
  • Honorary Consulate of Chile - 12 min walk - 1.0 km
  • RS Bali Mandara - 16 min walk - 1.4 km
  • Sanur Beach - 17 min walk - 1.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Tirta Restaurant - ‬6 min walk
  • ‪Retro Beach Restaurant - ‬5 min walk
  • ‪Flow Restaurant - ‬10 min walk

About this property

Mercure Resort Sanur

4-star beachfront hotel near Sanur Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mercure Resort Sanur you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Denpasar hotel.

  • 189 guestrooms or units
  • 3 levels
  • 41 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 4842 sq ft of conference space
  • 450 sq m of conference space
  • Built in 1988
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Dining venue
Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

3 restaurants; breakfast, lunch, and dinner served
Prama Sanur Beach Bali
Sanur
  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.2 out of 5, Very good, 1,003 reviews
The price is CA $107
CA $133 total
includes taxes & fees
Sep 4 - Sep 5
Prama Sanur Beach Bali

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 29-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Resort Sanur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 390000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

How close is Mercure Resort Sanur to the airport?

Mercure Resort Sanur is 8.6 mi (25-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Resort Sanur?

As of Sept 1, 2026, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on Sept 23, 2026 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Resort Sanur have an airport shuttle?

Mercure Resort Sanur offers an airport shuttle 24 hours a day, for a charge of IDR 350000 per vehicle, one-way.

How close is Mercure Resort Sanur to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Mercure Resort Sanur offer free breakfast?

Free breakfast isn’t provided at Mercure Resort Sanur, but buffet breakfast is offered for a fee of IDR 160000 for adults and IDR 86000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Resort Sanur?

No, there is no casino at this hotel.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A percentage-based fee applies for early check-in.

Is there free parking at Mercure Resort Sanur?

This hotel offers free self parking.

Does Mercure Resort Sanur have a pool?

Mercure Resort Sanur features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Mercure Resort Sanur have a restaurant?

Mercure Resort Sanur is home to Pandawa Restaurant, which features international cuisine, ocean views, and a poolside location.

Does Mercure Resort Sanur have a spa?

This hotel has a spa, which features facials, hot stone massages, and body treatments.

How close is Mercure Resort Sanur to downtown Denpasar?

Mercure Resort Sanur is 0.9 mi away from Sanur Kauh.

Mercure Resort Sanur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 223 out of 717 reviews
Rating 8 - Good. 326 out of 717 reviews
Rating 6 - Okay. 106 out of 717 reviews
Rating 4 - Poor. 45 out of 717 reviews
Rating 2 - Terrible. 17 out of 717 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Spacious and comfortable rooms. Great location.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt very comfortable. It was close to the beach for morning walks. The food was good and the staff was very friendly.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lovely surroundings. Bit tired in the room but clean
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cleanliness of the property, the friendly staff particularly Anna and Brian who always go out of their way just to make sure our needs are being met. Highly recommended!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & great staff that provide relaxing & comfortable stay. The location is perfect for accesses to the beach & beachside shops & restaurants. Overall, the facility is well designed for tourists to feel vacation atmosphere. For a bathroom unit, it looks a bit old so it's better to be remodeled to make the facility look perfect.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible, excellent variety, eggs and omelettes as you like them, service always friendly and restaurant very pleasant and well run. Thank you.
A typical room in this resort. Very comfortable, all landscaping was immaculate.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Loved this beachfront property, great food and excellent service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay for myself and my son at the Mercure Resort Sanur for another fantastic family holiday. The hotel and rooms are clean with ample amenities and comfy beds. The gardens are stunning, strolling out from your room each morning into them is a real treat and brilliant way to start a relaxing day. There are ample restaurants nearby with loads of choice, even for my fussy 8yo! Each year we come back is better and better, can’t wait to visit again!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but in a perfect location. Loved the staff, and they are very honest & caring.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Mecure Sanur. Rooms were very quiet with comfy beds & pillows. All staff were extermely helpful & friendly. Property is dated however it is in a quiet location on the beach with plenty of restaurants & cafe's nearby. Would stay here again.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, beach access and friendly, responsive staff. When I checked into the room the A/C wasn’t working, they quickly relocated me.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
Stayed 13 nights in Dec 2025
Verified review

10/10 Excellent

Vriska

Liked: Cleanliness, amenities
Excellent everyone is kind in here.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Rita

Rooms are old and outdated Breakfast area was full of bees
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

sahana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, amenities
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

richard

Disliked: Cleanliness, staff & service, property conditions & facilities
on arrival waited 2 hours for room then did not get room we paid for...
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff! Easy to walk around and beautiful beackwalk right outside🙏
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very affordable. Aircon was great.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Glauber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Geoffrey

Liked: Cleanliness, amenities
Room is dated but clean. Staff extremely friendly. To many dogs in the area, barking day and night and urinating on beach bean bags. Great location. D
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Breno

Liked: Amenities, property conditions & facilities
Staff were excellent!!! Amenities and infrastructure, the layout of the room (construction) made me fill we were in the most calm place surrounded the beautiful trees and garden. A 2 minutes walk from the beach.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Stayed 8 nights in Sep 2025
Verified review

6/10 Okay

douglas

Liked: Staff & service
Older hotel and a bit tatty.. needs an update all round. Website showed gym but no gym there. Shower screen leaked out onto floor. Room service hit and miss… would replenish coffee etc but not every day. Very basic breakfast. Staff lovely and ok for price but just a bit old and worn compared to other hotels in region and has not kept up standards.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness
It was clean and the staff are very friendly
Stayed 2 nights in Jun 2025