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Prime Plaza Suites Sanur - Bali

4.0 star property
Family-friendly 4-star aparthotel near Sanur Beach

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Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Restaurant
32-inch flat-screen TV with cable channels, TV
Sports facility
Breakfast buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Jalan Bypass Ngurah Rai 83, Denpasar, Bali, 80228
  • Place, Hardy's Supermarket
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Place, Sanur Night Market
    ‪15 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony

  • 120 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedrooms Suites with Loft

32-inch flat-screen TV with cable channels, TV

3 Bedrooms Suites with Loft

  • 165 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 3 Bedrooms, Balcony

  • 140 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

About the area

Denpasar

Sanur stay.Within a 15-minute walk of this Sanur aparthotel, you'll find Sanur Beach and Sanur Night Market. Hardy's Supermarket and Semawang Beach are also within 2 miles (3 km).
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What's nearby

  • Hardy's Supermarket - 6 min walk - 0.5 km
  • Sanur Beach - 12 min walk - 1.0 km
  • Sanur Night Market - 15 min walk - 1.3 km
  • Sindhu Beach - 18 min walk - 1.5 km
  • Mertasari Beach - 20 min walk - 1.7 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive

Restaurants

  • ‪Tahu Sumedang Renyah - ‬7 min walk
  • ‪Paed Thai Cuisine - ‬6 min walk
  • ‪Warung Pixel - ‬17 min walk
  • ‪RM. Pecenongan Jakarta - ‬12 min walk
  • ‪Warung Pacenongan Sanur - ‬12 min walk

About this property

Prime Plaza Suites Sanur - Bali

Family-friendly 4-star aparthotel near Sanur Beach
Prime Plaza Suites Sanur - Bali offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Denpasar aparthotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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  • Free WiFi
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Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Car rental

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 400,000 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 84 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

The following facilities or services will be unavailable from January 25 2026 to February 28 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from January 25 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 266 out of 517 reviews
Rating 8 - Good. 185 out of 517 reviews
Rating 6 - Okay. 54 out of 517 reviews
Rating 4 - Poor. 6 out of 517 reviews
Rating 2 - Terrible. 6 out of 517 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in, the accommodation was second to none. Not much out the front of the hotel, but plenty of places to eat and shop behind it and the beach not far past that.
Stayed 4 nights in Aug 2025

8/10 Good

rhiannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, fantastic value for money
Stayed 11 nights in Jul 2025

6/10 Okay

Christen

Travelled with family, Travelled with group
Disliked: Amenities
Communal bathrooms and grounds around the pools were dirty. Sun lounges were also in poor condition, needed a very good clean. Rooms were clean but dated and very overpriced.
Stayed 5 nights in Jul 2025

6/10 Okay

Denise

Travelled with family

Expensive and not worth the money!

Ideal for people travelling with younger families but for me it was noisy. The hotel rather than the suites would be much more suited to families with older teenagers. The suites seemed to be in need of a little tlc. Our shower leaked and the shower controls were difficult to turn on and off. The kitchen and appliances were dated. The air con units were not working in one of the bedrooms and everything felt damp. I had also requested a change to my booking within the time frame for changes to be made, but I have not received a refund for the unused night. Very disappointing. There are other much nicer places to stay in Bali for a fraction of the price we paid here. A disappointing end to what was otherwise an amazing holiday in Bali.
Stayed 5 nights in Jul 2025

10/10 Excellent

judith

Stayed 7 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Wee Wei

not flexible for late check out not even for an hour even if hotel is not fully book. overall facilities is quite old and pool is small so it's always crowded.. breakfast is average, need a cab to go everywhere as beach is quite a distance and shuttle bus is infrequent and limited time. Will book because need a large managed apartment hotel otherwise lots of other options.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Big rooms
Stayed 4 nights in May 2025

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodations and very affordable for the experience you get! Highly recommend this property
Stayed 4 nights in May 2025

10/10 Excellent

Kerrie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous. Our party had 4 kids under 7 and they had a ball. The kid's crew are great. Pools are deep though so parental responsibility is essential. Waterslide great. The resort is spotless and the staff are very friendly and helpful. 10/10 from me.
Stayed 5 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel
Stayed 2 nights in Apr 2025

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
Stayed 7 nights in Apr 2025

8/10 Good

William James van

Travelled with family
Liked: Cleanliness, amenities
Great for families and great pool options for cooling off
Stayed 10 nights in Apr 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the friendly, laid back atmosphere. The hotel was an easy walk to the main street in Sanur where there was more than enough restaurants to choose from.
Stayed 4 nights in Apr 2025

8/10 Good

Kosta

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Amber, Henderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people are awesome.
Stayed 10 nights in Mar 2025

8/10 Good

Darren

Stayed 3 nights in Mar 2025

10/10 Excellent

Jillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
Stayed 6 nights in Feb 2025

8/10 Good

May

Liked: Cleanliness
Good for children
Stayed 6 nights in Dec 2024

8/10 Good

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic value for money. Really great for families. The suites and facilities make it really exceptional value for money.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
A little more expensive in the resort for food/drinks than o hers we stayed at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are spacious, we had a good time here
Stayed 5 nights in Dec 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Gabe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Stayed 8 nights in Oct 2024