Book a hotel near Duke Energy Convention Center, Downtown Cincinnati

"Great room for business stay. Like that they renovated."

"Asked for a room clean up and didn’t get it. Amenities is cool. Have to pay for breakfast but they bring it to your room. Beautiful views. Needed extra coffee and such "

"Nice stay. Rooms were nice and breakfast was great! Only downside was parking, we had to pay $30 and park in the garage next door. This was not advertised. "

"Hotel is old and needs an upgrade. Valet parking was confusing and staff was rude."

"The Cincinnatian Hotel is now simply a name attached to what once represented a standard of elegance, hospitality, and excellence in downtown Cincinnati. While the front desk staff I encountered were friendly and professional, the overall experience reflected ownership and management that no longer appear invested in true customer service or the guest experience. The first sign was arriving to find only one overwhelmed registration desk employee and no concierge presence whatsoever in what is supposed to be a historic upscale hotel. My “roommates” during the stay were gnats. I reported the issue and was repeatedly told spray was coming. It never arrived. The condition of the room itself was disappointing. Towels were frayed, worn thin, and shedding lint. The bath products appeared randomly assembled from different brands, giving the impression they had been purchased at a garage sale rather than selected for a quality hospitality experience. There were no bellpersons available, another noticeable absence for a property that markets itself as a luxury historic hotel. Perhaps most disappointing was the lack of follow through. Upon checkout, the young lady at the desk apologized and assured me a manager would contact me regarding the concerns. Days later crickets. Historic charm alone cannot sustain a hotel’s reputation. Service, attention to detail, and accountability matter. Sadly, this stay felt more like a faded memory of what The Cincinnatian once was rather than"

"First of all, if you are staying at a Westin for the brand of “heavenly beds” and a nicer, more elevated hotel, forget it! They haven’t put a dime into this place. Peeling wallpaper, old carpeting & outdated furniture. Service was beyond bad if you can call it service. Nobody was friendly and literally GRUNTED when I said good morning. I could go on and on about what a dump this place is. I will go elsewhere next time. "