Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property
4-star spa hotel in Crossford

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, sun loungers
Couples treatment rooms, body treatments, hot stone massages
Restaurant
Exterior
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪15 min drive‬
  • Place, Edinburgh Castle
    ‪38 min drive‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

About the area

Dunfermline

City center stay.Your stay at this Crossford hotel places you within 3 miles (5 km) of Dunfermline Golf Club and Pittencrieff Park. Saint Margaret's Cave and Abbot House are also within 3 miles (5 km).

What's nearby

  • Dunfermline Golf Club - 6 min walk - 0.5 km
  • Knockhill Racing Circuit - 15 min drive - 14.5 km
  • Princes Street - 37 min drive - 30.0 km
  • Edinburgh Castle - 38 min drive - 30.7 km
  • Royal Mile - 40 min drive - 31.3 km

Getting around

  • Dunfermline Town Station - 10 min drive
  • Edinburgh Airport (EDI) - 27 min drive

Restaurants

  • ‪The Guildhall & Linen Exchange (Wetherspoon) - ‬5 min drive
  • ‪Coorie By The Coast - ‬6 min drive
  • ‪The Granary - ‬6 min drive
  • ‪Peacock Rooms - ‬5 min drive
  • ‪Seven Kings - ‬7 min drive

About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

4-star spa hotel in Crossford
Best Western Plus Dunfermline Crossford Keavil House Hotel offers its guests a children's pool, an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Best Western Plus Dunfermline Crossford Keavil House Hotel. Self parking is free.

This 4-star Dunfermline hotel is smoke free.

  • 69 guestrooms or units
  • 2 levels
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 27.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 331 out of 702 reviews
Rating 8 - Good. 211 out of 702 reviews
Rating 6 - Okay. 93 out of 702 reviews
Rating 4 - Poor. 34 out of 702 reviews
Rating 2 - Terrible. 33 out of 702 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
We had an extremely disappointing stay in room 1. I’ve stayed here before recently and although the corridors smelt and the room was quite dated it was roomy and reasonably clean. This time however the corridor up to the room had a very strong stale smell. The room itself was full of moisture and smelled damp. It was incredibly difficult to open the window and took both of us to open. We had to move a set of drawers to get to the window and there was a thick coating of dust under the drawers and rubbish p from previous guests. The window had no mechanism to keep it open so we had to use our own belongings. The tap spurted out water as soon as the tap was turned and covered me in water, when the taps were on they were incredibly loud. The shower itself was very old and impossible to use, the water was either far too cold or dangerously hot and couldn’t be used. The furniture in the room was old and smelled really bad so couldn’t be used.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Ellen

Stayed 4 nights in Nov 2025

6/10 Okay

Shirley

Liked: Amenities
Disliked: Cleanliness, staff & service
room extremely dusty breakfast expensive floating in grease expensive for drinks and no inter action to make welcome spa and pool good certainly not like other best western
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, amenities, property conditions & facilities
Staff nice room clean and huge bed great
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and tidy and breakfast was good
Stayed 2 nights in Nov 2025

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean rooms! Lovely spa with saunas and other amazing amenities for hotel guest! Would recommend for a relaxing night stay!
Stayed 1 night in Nov 2025

8/10 Good

Steven

Business traveller
Liked: Staff & service, amenities
Nice hotel, dated traditional decor in the room, floor was very creaky and could do with a few nails. Carpet had burn marks and stains. Food was good and staff were pleasant and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
Stayed 1 night in Nov 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room wasnt superior advertised with 4 poster bed , just normal double , no gowns heating on full and only able to open window an inch so room red hot all night
Stayed 1 night in Nov 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Stayed 4 nights in Oct 2025

6/10 Okay

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All facilities excellent
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Property conditions & facilities, room comfort
The food was a bit bland
Stayed 2 nights in Oct 2025

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, staff & service
Very clean but uncomfortable bed nice hotel just dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Cleanliness
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
Stayed 5 nights in Oct 2025

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness
Arrived late Friday night, checked in and went to room. Found cobwebs on the ceiling, stains on the lamp shades, and hair all over the carpet. Looked like a hoover had never been used, utterly disgusting. Moved to another room which was no better and bathroom was worse. There were several large cracks in the sink and what looked like faeces on the curtain. The sink had been painted, presumably to hide the crack, but was also chipped and broken. The TV guide didn’t work as the date was set for 6 months previously, and a quarter of the mirror was missing. The last occupants also left dirty socks and even though we informed reception, no one came to remove them. The price of our meal was reimbursed as an apology but we won’t be back. The receptionist did say that the cracked sink has been like that for months, so they were certainly aware. Such a shame as the hotel looks beautiful from the outside, the food was good and the gardens are lovely, but not worth sleeping in a dusty, unhygienic room for.
Stayed 2 nights in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Stayed for three nights with daughter & her husband. The hotel was lovely and very clean. The bar lounge had no atmosphere and was not welcoming. An artificial plant had been taken out of b ox and stuck on sideboard, nobody tried to arrange the leaves so it looked reajnn mmmm Some background music would be nice evening menu choice was not very good.
Stayed 3 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

2/10 Terrible

April

Stayed 3 nights in Oct 2025

6/10 Okay

stanley

Stayed 1 night in Oct 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Spacious room
Stayed 1 night in Oct 2025

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a more varied dinner menu !
Stayed 1 night in Oct 2025