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Candlewood Suites Erie by IHG

2.5 star property
Hotel near Millcreek Mall in Erie

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Photo gallery for Candlewood Suites Erie by IHG

Property amenity
Indoor pool
Room amenity
Point of interest
Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2020 Edinboro Road, Erie, PA, 16509
  • Millcreek Mall
    ‪3 min walk‬
  • Splash Lagoon
    ‪4 min drive‬
  • Presque Isle Downs and Casino
    ‪8 min drive‬
  • Erie, PA (ERI-Erie Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Erie

Close to airport.At this Erie hotel, you'll be within half a mile (1 km) of Millcreek Mall and 3 miles (5 km) of Erie Zoo. Presque Isle Downs and Casino and Lake Erie are also within 6 miles (10 km).

What's nearby

  • Millcreek Mall - 3 min walk - 0.3 km
  • Splash Lagoon - 4 min drive - 4.7 km
  • Erie Zoo - 7 min drive - 5.3 km
  • Presque Isle Downs and Casino - 8 min drive - 6.9 km
  • Waldameer & Water World - 8 min drive - 8.6 km

Getting around

  • Erie Station - 12 min drive
  • Erie, PA (ERI-Erie Intl.) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Market Café - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬5 min walk

About this property

Candlewood Suites Erie by IHG

Hotel near Millcreek Mall in Erie
Candlewood Suites Erie by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. The business-friendly Candlewood Suites Erie by IHG also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

  • 68 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
Candlewood Suites Erie by IHG offers 68 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

Languages

English

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Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie

Candlewood Suites Erie by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 425 reviews
Rating 8 - Good. 113 out of 425 reviews
Rating 6 - Okay. 52 out of 425 reviews
Rating 4 - Poor. 43 out of 425 reviews
Rating 2 - Terrible. 50 out of 425 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities
Booked a king size bed, got a queen handicapped room. No body wash in the show
Stayed 1 night in Mar 2025

4/10 Poor

jacques

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a 4 star

It was a good stay. Easy to get to. Great location walking distances to alot of stores and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff
Stayed 1 night in Feb 2025

8/10 Good

Andreia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. Pool was nice for the kids and husband, I thought it was little cold but I'm always cold lol. Heater in bedroom worked but not main living area. Most outlets had something in them so couldn't use them. So had to make do with what ones we could use. The staff was so nice. Gave us extra pillows n sheets and blankets for the pull out couch. Shower was nice and warm and bathroom was very spacious. Kitchen area was nice and tons of space. Only set back was the outlets. Would so stay again though. We had 1 king bedroom and that was super spacious. Weekend stay was nice. Though be nice if exit and entrance had different outlet that wasn't on main busy one way road. But doesn't take away from how great this hotel and staff are.
Stayed 2 nights in Feb 2025

10/10 Excellent

CHRISTINE

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good afternoon. A few challenges with our stay. We were not able to get the room we booked. We were told at front desk this was an expedia issue and not there problem. We were shuttled between three different rooms. The second room we were given keys to was occupied with other guests when we walked in. We settled on a different room that was not what we booked. We would like to hear back as to why this happened. Thanks.
Stayed 2 nights in Dec 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Property conditions & facilities
I made a reservation online for a room with two queen beds. When we arrived there were no rooms available with 2 queens. Had to take a king with a roll out bed. What’s the point of making online reservations when you don’t get what you reserved. The bed was hard and uncomfortable and the heat was turned off. Will not be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Myleek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Convenient, amazing customer service! Will return
Stayed 2 nights in Nov 2024

4/10 Poor

Chip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had ants and was very dirty. I will not be staying here again. Only thing positive is there wasn’t any bed bugs in our room. Very dirty. Hair in in drawers, yellow pee & pubic hairs on the toilet, old wore out linens, ants, dirty utensil drawers, floors were dirty, bed was hard…this was a terrible experience!
Stayed 1 night in Nov 2024

2/10 Terrible

Janell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

This horrible was disgusting and the two individuals worked the front desk at night were the most rudest, incompetent and unfriendliest hotel staff I’ve ever encountered. You couldn’t pay me to stay at this hotel ever again. I’d rather sleep in a barn full of manure than stay in this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ran, Stow

Liked: Staff & service, amenities
The walls are paper thin. During one night I heard sex, a scary movie, people stomping around all night so much that my entire room was shaking, and little kids using the hallway as a racing track. I did not rest well. Besides that the comforter was a bit dirty, like there were smudges on it could be blood could be poop who knows. But it’s reasonably priced and has easy access to restaurants and stores and main roads, so it’s at a convenient location. Also there is fitness room, a pool, washing machines, and a nice convenience area to make coffee and grab food and such.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will for sure be back.

My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Stayed 1 night in Oct 2024

4/10 Poor

Timons

Business traveller
Liked: Amenities, property conditions & facilities
The place was clean, the suites are nicely set up, with lots of desk space (which I need) and a galley. But the bulb over the bathroom mirror was out, my room wasn't serviced (though I stayed two nights) and from 1am to 3:30am there was a loud party in the next room (folks kept trying to come through the connecting door) and though I complained to the front desk, nothing was done.
Stayed 2 nights in Oct 2024

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had a great workspace. Also, the wifi was easy to log onto and had great speed.
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice,,quiet, safe place to stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vishalaksha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under staff and they couldn’t make the room available till mid night. We went to a different hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Ralph

Travelled with family
Disliked: Staff & service
Mistreated by GM Jen this place should be Ashamed of themselves for kicking out A handicap person in A wheelchair ♿️ my wife who is partially disabled and my 79 year old mom who can barely walk because of The General Manager Jennifers refusal to change our sheets my wife got angry and contrast to what Jennifer will tell you i had to sleep in my wheelchair for 3 nigjts and when we got mad about the fact that the hotel would not change our sheets the GM Jennifer decided to boot us out of the hotel Jennifer has A pack of lies to tell you none true about the anger we had about not getting our sheets changed this hotel should replace the whole staff and Jennifer should be fired for her behavior in regards to this. We had to stay at another hotel in grove city Pa because there were no other roons available in Erie Pa to accommodate us so we had to stay at another hotel our entire trip to Erie was Ruined Thank you.
Stayed 14 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed at Candlewood!
Stayed 1 night in Aug 2024

8/10 Good

Diana

Stayed 2 nights in Aug 2024