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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
5-star luxury hotel near Piazza di Santa Maria Novella, connected to a rail/subway station

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Dinner served, Regional cuisine, alfresco dining
Suite Bristol
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.6 out of 10
Excellent
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia)

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Bristol

Suite Bristol

Suite Bristol

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite Bristol

Presidential Suite Bristol

Presidential Suite Bristol

  • 99 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol)

Junior Suite (Bristol)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Room (Cozy)

Room (Cozy)

Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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  • Pool
  • Breakfast included
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3.8 out of 5, Good, 1,000 reviews
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CA $180 total
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About the area

Florence

City center stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Piazza della Signoria. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Ponte Vecchio - 5 min walk - 0.4 km
  • Piazza della Signoria - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Piazza del Duomo - 6 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk
  • ‪GIACOSA - ‬1 min walk
  • ‪Colle Bereto - ‬1 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

5-star luxury hotel near Piazza di Santa Maria Novella, connected to a rail/subway station
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. For a fee, parking is available. A complete renovation of Helvetia & Bristol Firenze – Starhotels Collezione was completed in April 2021.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Built in 1894
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash.

Property Registration Number IT048017A1JJ5NDZ7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 545 reviews
Rating 8 - Good. 118 out of 545 reviews
Rating 6 - Okay. 32 out of 545 reviews
Rating 4 - Poor. 12 out of 545 reviews
Rating 2 - Terrible. 7 out of 545 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

jackson

Stayed 1 night in Aug 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

My family and I really enjoyed staying at this hotel. The location was ideal. Rooms were nice and spacious. The shower was excellent. Water pressure was perfect, which is a big deal to me. Loved that drinking water was complimentary considering Italy is so hot in July and that they provided ample amounts each day. The only thing that was a little disappointing was the $150 hotel service tip that was added onto our final bill. The front desk representative did explain that it was completely optional and that it could be removed, but it made me a bit uncomfortable and I felt obligated to leave it on (which I think is their strategy). I don't feel like that is the proper way to earn tips.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael, Merrick

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Helvetia & Bristol! The hotel is beautiful, the location is perfect, and the staff couldn’t have been kinder or more attentive. They really went out of their way to make us feel welcome—and our dog was treated like royalty. He got just as much attention (if not more!) than we did. It’s rare to find a place that’s this elegant and still so down-to-earth and dog-friendly. We’re already looking forward to our next visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

J

Amazing hotel and the personal. Rxpecialiy the 2 consisted
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna, Rowville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I stay at 5 start hotels non stop and this was good. What made it good was amazing educated personal. Especially 2 concierges. All details on this hotel were good and beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ehab, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lesley

Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 class property
Stayed 1 night in May 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Ellen

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025