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Hotel de Yama, Hakone Lake Side

3.5 star property
3.5-star spa hotel near Lake Ashi

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Photo gallery for Hotel de Yama, Hakone Lake Side

Public bath
Spa reception
Daily full breakfast (JPY 2662 per person)
Hot springs
Daily full breakfast (JPY 2662 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min walk‬
  • Place, Hakone Shrine
    ‪8 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View

8.0 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 3 Large Twin Beds

About the area

Hakone

Motohakone stay.Within a 15-minute walk of this Motohakone hotel, you'll find Lake Ashi and Hakone Shrine. Also, Kuzuryu Shrine is within 3 miles (5 km) and Fuji-Hakone-Izu National Park is within 6 miles (10 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Lake Ashi - 3 min walk - 0.3 km
  • Hakone Shrine - 8 min walk - 0.7 km
  • Hakone Komagatake Ropeway - 4 min drive - 2.1 km
  • Hakone-en Aquarium - 4 min drive - 2.0 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 127 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬13 min walk
  • ‪Bakery & Table 箱根 - ‬3 min drive
  • ‪箱根バターサンド Sun San D - ‬19 min walk
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬20 min walk
  • ‪小田急 あしのこ茶屋 - ‬3 min drive

About this property

Hotel de Yama, Hakone Lake Side

3.5-star spa hotel near Lake Ashi
Hotel de Yama, Hakone Lake Side offers its guests a full-service spa. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3305 square feet (307 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel de Yama, Hakone Lake Side. Free self parking is available.

This 3.5-star Hakone hotel is smoke free.

  • 89 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 3305 sq ft of conference space
  • 307 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagne. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 965 reviews
The price is CA $298
CA $379 total
Mar 8 - Mar 9
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 336 reviews
Rating 8 - Good. 81 out of 336 reviews
Rating 6 - Okay. 17 out of 336 reviews
Rating 4 - Poor. 12 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Stayed 2 nights in Oct 2025

8/10 Good

Tsung-Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice onsen , beautiful and clean. With a nice view of lit up trees, very peaceful. The staff was very friendly and helpful. Most importantly we saw Mount Fuji from the beautiful garden which was the highlight of our visit in Hakone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great location and service
Stayed 3 nights in Oct 2025

6/10 Okay

Emmanuel

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
room is old with stained carpet. bathroom smell of smoke. bathroom curtains and humidifier was mouldy. breakfast was authentic and delicious. however beware of the high onsen tax. great environment to pictures
Stayed 1 night in Oct 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, amenities
Perfect location with view to the lake Spacius room
Stayed 2 nights in Oct 2025

6/10 Okay

Renzo

Travelled with group
Liked: Staff & service
Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unmatched location, all rooms look over the stunning 1930’s garden and magnificent mountains and lake, no bad views! The hotel exudes old world charm, and while some may find this ‘dated’ we found it delightful. The Franco-Japanese -Deco blend carries through to cuisine and 2 fantastic restaurants (though not for the budget conscious). A truly unique and memorable stay. Would come back in a heart beat.
Stayed 2 nights in Oct 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet,
A Grand Hotel
Church on Property
Mt.Fuji from our Patio
Stayed 2 nights in Oct 2025

6/10 Okay

Ellen

Stayed 1 night in Oct 2025

10/10 Excellent

Edrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji!
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the Japanese breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very large and had a fantastic lake view! Very clean with many amenities included, my favorite being their traditional onsen. It is open very early in the morning and late at night. It had everything you needed and the outdoor onsen was extremely relaxing and refreshing after a long day hiking. Additionally, I have sensitive skin and my skin did not react to their onsen water, unlike the onsen I tried in Gora. So safe for sensitive skin people! Staff was extremely friendly and responsive. The only downside was that there were 2 high end restaurants that required reservations. Most places in town close at 5pm, so those restaurants were really our only options. However, they had not a single reservation open for the entirety of our staff. We ended up having to walk a mile (in the dark w/ flashlights) to the convenience store every night (~6pm) for dinner. So maybe try to book reservations ahead of your stay! But their amenities and onsen made it very worthwhile!
Stayed 3 nights in Sep 2025

8/10 Good

Gorazd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Leslie

Liked: Cleanliness, property conditions & facilities
It is OK. It has a nice location but the hotel is in great need of renovation and modern upgrading. The air in hallways and room was musty probably due to fungus in walls and carpets.
Stayed 1 night in Aug 2025

6/10 Okay

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I really enjoyed my time at this stately hotel. The staff are beyond helpful, the room was very comfortable, and the baths were just what I needed after a long day exploring the region. The restaurant was able to accommodate my gluten-free needs for breakfast and the shuttle bus from Motohakone was great. This is a region that needs to be experienced and this is the place to do it in comfort.
Stayed 2 nights in Jul 2025

8/10 Good

Jinhu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room is beautiful. Good experience with the public bath onsen, first time for my son, he enjoyed it. Great staff, very nice and polite. Loved everything except the noise from the bath tub and sink.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and beautiful hotel. excellent transit between hotel to local center. great services.
Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Stayed 3 nights in Jun 2025