See all properties

Tru by Hilton Jackson, MI

2.5 star property
Jackson guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Reception
Exterior
Terrace/patio
Room, 2 Queen Beds, Accessible, Bathtub
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪6 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Jackson

In Jackson .Within 2 miles (3 km) of this Jackson hotel, you'll find R.A. Greene Park and Lions Park. Jackson Crossing Mall and Rod Mills Park are also within 3 miles (5 km).

What's nearby

  • Art 634 - 4 min drive - 4.3 km
  • Michigan Theatre of Jackson - 5 min drive - 5.0 km
  • JAX 60 - 5 min drive - 4.3 km
  • Henry Ford Allegiance Health - 6 min drive - 6.1 km
  • Cascade Falls - 8 min drive - 6.7 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Tru by Hilton Jackson, MI

Jackson guestrooms with free WiFi
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 618 reviews
The price is CA $164
CA $182 total
includes taxes & fees
Oct 8 - Oct 9
Holiday Inn Jackson NW - Airport Road by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 959 reviews
Rating 8 - Good. 231 out of 959 reviews
Rating 6 - Okay. 80 out of 959 reviews
Rating 4 - Poor. 36 out of 959 reviews
Rating 2 - Terrible. 37 out of 959 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, kept very well
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't take room 133, it is right next to the pool. Kids were in the pool late and screaming. They could be heard through the walls. Unable to fall a sleep.
Stayed 3 nights in Jun 2025

8/10 Good

David, Ashburn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place to stay. A little pricey for this hotel and area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only “problem” was part of the hotel was under construction. But didn’t hinder our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Misako

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from out of the area it was difficult to navigate to the hotel, but the comfort and facility made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Thank you!
Stayed 1 night in Jun 2025

6/10 Okay

Bonnie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was an average hotel stay. No flair some flaws.
Stayed 4 nights in Jun 2025

10/10 Excellent

VIVEK KRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent people and stay
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel good breakfast
Stayed 2 nights in May 2025

8/10 Good

MICHAEL

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Stayed 1 night in Jun 2025

8/10 Good

Windy

Business traveller
It was clean and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities
No real alarming complaints, just staff who seemed to be having a rough day
Stayed 2 nights in May 2025

10/10 Excellent

Erica

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
I recently stayed at Tru by Hilton, and I couldn’t be more pleased with the experience. From the moment I arrived, the staff went out of their way to make me feel welcome. Check-in was smooth and efficient, and they are one of few that allow dogs that do not fit in the palm of your hand! The room was spotless, spacious, and tastefully decorated with modern furnishings. The bed was exceptionally comfortable, and I appreciated the thoughtful touches like high-quality toiletries, high quality amenities, and fast, free Wi-Fi. Each time I have stayed at Tru by Hilton, they have exceeded my expectations in every way. I highly recommend it to anyone looking for comfort, great service, and excellent amenities. I will definitely be returning as this the only hotel I will stay at when I return home to visit!
Stayed 3 nights in May 2025

10/10 Excellent

Mark, Pottstown

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice, staff was great. room was pretty small compared to other hotels in my opinion. comfy bed
Stayed 2 nights in Feb 2025

2/10 Terrible

Mariah

Stayed 1 night in May 2025

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christine

Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Tru hotels as often there is no rugs. The rooms are decorated nicely and the beds are very comfortable. My husband loves the breakfast with Tru being his preferred hotel.
Stayed 1 night in Feb 2025

6/10 Okay

DAVID

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded area.
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Amenities
Several trucks with trailers taking 5 spots each with no parking for other guests
Stayed 1 night in May 2025

10/10 Excellent

Gail, Plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , so beautiful and clean.
Stayed 1 night in May 2025